Termal Holidays

Literally want to come back

The receptionist, Burhan, did an excellent job helping us decide where to go and how to get to various places during our stay at Carina Hold Hotel. The rest of the staff was also very friendly and helpful. We loved having breakfast at the hotel, as the variety on the menu exceeded our expectations. I will definitely choose Carina Hold Hotel again for future stays.

The hotel was generally pleasant. They need to look their wifi speeds which are inadequate for working remotely and also look into changing the carpets in the rooms. The staff at reception could also benefit from some customer service training , exchanging some pleasentaries at check in and check out is fairly standard hotel practice and not too much to ask of what advertises itself as a 5* hotel. Generally great lobby and reception area,gym was outstanding, and great location for tram stops etc.

Very nice staff and nice size rooms.

The staff is nice and welcoming