Standard Room, 1 King Bed, Accessible, Non Smoking

Reviews of Super 8 by Wyndham Terre Haute

2 out of 5
Super 8 by Wyndham Terre Haute
3089 S 1st St, Terre Haute, IN

Reviews

6.6
Rating 10 - Excellent. 181 out of 1001 reviews" "
Rating 8 - Good. 309 out of 1001 reviews" "
Rating 6 - Okay. 217 out of 1001 reviews" "
Rating 4 - Poor. 154 out of 1001 reviews" "
Rating 2 - Terrible. 140 out of 1001 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ivan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DON'T stay here. The room was very dirty. The bathroom had unfinished dry wall damage. The paint used to paint the walls was also dripped all over the floor. The bathtub was VERY visibly dirty with dirt and mold. The adjuster to switch to show wasnt working, which meant barely any water from shower head. The water drainage from tub was very slow. The floor upon entering room was not cleaned prior. The curtains are VERY stained. The TV would come on, but no picture, would not change channels. It was not the remote as it would let you select menu, volume up and down, etc, but again IF you could get the picture to appear you couldn't change the channel. We were in a non-smoking hall way, but it wreaked of smoke. We were in town for a weekend racing event and each evening was very late. It was very disappointing to not have a room to come back to that you could get cleaned up and rest in for the price we paid. Will NEVER stay here again.
Stayed 2 nights in May 2024

8/10 Good

Christine

Travelled with family
Liked: Staff & service
Property was ok nice staff but the property was a bit run down leaking faucet and shower , door knob on bathroom was falling off. But beds were comfortable and clean
Stayed 2 nights in May 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and things worked (TV/remote); good shower.
Stayed 2 nights in May 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Crystal

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and hallways smell like cigarette smoke (strongly!!) and the room and bathroom were filthy
Stayed 1 night in May 2024

10/10 Excellent

phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great
Stayed 1 night in May 2024

4/10 Poor

The

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needed to be cleaner. The staff was great, but the property was not well maintained.
Stayed 4 nights in May 2024

8/10 Good

Shasta

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Mendy on 6 May 2024
Thank you for taking time to rate your stay. We are happy to hear that you had an enjoyable experience. We appreciate your business and look forward to seeing you again, in the future.

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities
Vvvvvv
Stayed 1 night in Apr 2024
Response from Mendy on 28 Apr 2024
Thank you for taking time to rate your recent stay. We appreciate the great rating and your business. We look forward to seeing you in the future.

10/10 Excellent

Ann

Stayed 1 night in Apr 2024

10/10 Excellent

raymond

Liked: Staff & service, amenities, property conditions & facilities
Nice early breakfast at 5:30! Chocolate chip muffins for breakfast!
Stayed 1 night in Apr 2024
Response from Mendy on 28 Apr 2024
Thank you for the great rating. We are glad to hear that you had an enjoyable stay. We appreciate your business.

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mendy on 21 Apr 2024
Thank you for taking time to rate your recent stay. We are saddened to hear that your stay did not meet your expectations. Our staff works hard to provide a clean and friendly environment. We do appreciate your business and hope that you will allow us another opportunity to provide your accommodation needs, in the future.

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Run-down property. Not sure why Wyndham does not repair it. The staff was really nice.
Stayed 3 nights in Apr 2024
Response from Mendy on 10 Apr 2024
Thank you for your feedback. We are working hard to make this a better place for our guests. We appreciate your business and hope to see you again.

4/10 Poor

Teck Kim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dated and seemed run down. Stain on comforter, and there was what appeared to be mold in the AC (room 320) so we did not dare turn it on. Quite disturbing to have seen it in the ventilation system.
Stayed 1 night in Apr 2024
Response from Mendy on 10 Apr 2024
Thank you for providing feedback about your stay. We are sorry that it did not meet your expectations. We will be addressing the issues with the AC and handling it accordingly. We appreciate your business and hope to see you again.

10/10 Excellent

kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
i enjoy staying at this hotel! its very clean and cozy. only thing i dislike is the shower pressure haha other than that its nice
Stayed 1 night in Mar 2024
Response from Mendy on 19 Mar 2024
Thank you for taking time to provide feedback. Our staff works hard to provide a clean and friendly environment for our guests. We are happy to hear that your stay was enjoyable. We appreciate your continued business and look forward to seeing you next time.

8/10 Good

Julia

Liked: Cleanliness
From the moment I walked in I was greeted and well taken care of
Stayed 1 night in Mar 2024
Response from Mendy on 18 Mar 2024
Thank you for taking the time to provide feedback. We are happy to hear that our staff was able to provide with top notch Customer Service. We are glad your stay was enjoyable. We appreciate your business and look forward to seeing you again.

4/10 Poor

Peyton

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No pool. Right on highway. Loud. Dirty linens. No shampoo/soaps. Tiny towels. Thin blanket as comforter
Stayed 1 night in Mar 2024
Response from Mendy on 12 Mar 2024
Thank you for taking time to provide feedback about your stay. We are saddened to hear that your stay did not meet your expectations. Please rest assure that we will be addressing these issues and handling them accordingly. We appreciate your business.

8/10 Good

Aamir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Good location but average room quality. Staff was excellent though
Stayed 1 night in Feb 2024
Response from Mendy on 25 Feb 2024
Thank you for your feedback and great rating. We are glad to hear that your stay was enjoyable. We appreciate your business and look forward to seeing you again.

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Mendy on 25 Feb 2024
Thank you for the great rating. We are happy to hear that your stay was enjoyable. We appreciate your business and look forward to seeing you in the future.

4/10 Poor

Patricia M

Travelled with partner
Disliked: Cleanliness
It looked like the show and tub had not had a good cleaning, there was black crud in the corner of the tub walls. you could also see black on the edge of the tub mat. I told them about it and was told they would check into it. Stayed at Super 8 before and never had an issue.
Stayed 2 nights in Jan 2024
Response from Mendy on 25 Feb 2024
Thank you for providing feedback. We are saddened to hear that your stay did not meet your expectations. Please rest assure that the housekeeping issues will be addressed and handled accordingly. We appreciate your business and hope that you will allow us another opportunity, in the future, to serve your accommodation needs.

2/10 Terrible

Rafael, Olney

Stayed 2 nights in Jan 2024
Response from Mendy on 25 Feb 2024
Thank you for providing feedback. We are saddened to hear that your stay did not meet your expectations. We appreciate your business and hope that you will allow us another opportunity, in the future, to serve your accommodation needs.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where our truck was being repaired.
Stayed 1 night in Jan 2024
Response from Mendy on 18 Jan 2024
Thank you for the great rating. We are happy to hear that your stay was enjoyable. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Todd

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The room was nice but getting to it was abit shady. But we’re here just over night.
Stayed 1 night in Jan 2024
Response from Mendy on 15 Jan 2024
Thank you for taking time to rate your stay. We are happy to hear that your stay was enjoyable. We appreciate your business.

10/10 Excellent

michael

Stayed 1 night in Jan 2024
Response from Mendy on 15 Jan 2024
Thank you for the awesome rating. We appreciate your business and look forward to seeing you again.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mendy on 15 Jan 2024
Thank you for taking time to rate your stay. We are happy to hear that your stay was enjoyable. We appreciate your business.

6/10 Okay

Stephen and Shelley

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty room, has not had a proper vacuuming in who knows how long. Air coming from the heating unit smells moldy. Used condom in the parking lot.
Stayed 1 night in Jan 2024
Response from Mendy on 15 Jan 2024
We are saddened to hear that your stay did not meet your expectations. We take guest feedback seriously. Please rest assure that the issues you experienced will be handled accordingly. We appreciate your business.

6/10 Okay

Debra

Travelled with pets
Stayed 1 night in Dec 2023
Response from Mendy on 15 Jan 2024
Thank you for taking time to rate your stay. We are happy to hear that your stay was enjoyable. We appreciate your business.

6/10 Okay

Joah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No not water. Otherwise, great.
No hot water in the morning. Bummer.
Stayed 1 night in Dec 2023
Response from Mendy on 7 Jan 2024
Thank you for your feedback. We are sorry that your stay did not meet your expectations. Please rest assure that the issue with the hot water will be addressed and handled accordingly. We are glad that the rest of your stay was comfortable. We appreciate your business.

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mendy on 7 Jan 2024
Thank you for the great and awesome rating. We appreciate your business and look forward to seeing you again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced
Overpriced for the condition and size of the room. Certainly have stayed in nicer places for less
Stayed 1 night in Dec 2023
Response from Mendy on 7 Jan 2024
Thank you for providing feedback. We are saddened to hear that your stay did not meet your expectations. We work hard to provide our guests' with a comfortable place to stay. We appreciate your business and hope to see you again.

8/10 Good

Jim

Good location to highways.
Stayed 1 night in Dec 2023
Response from Mendy on 7 Jan 2024
Thank you for the great and awesome rating. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mendy on 7 Jan 2024
Thank you for the great and awesome rating. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and accommodating.
Stayed 1 night in Nov 2023
Response from Mendy on 29 Nov 2023
Thank you for the awesome rating and the feedback. We are happy to hear that you had a pleasant stay and that our staff was there to help. We appreciate your business and look forward to seeing you again.

2/10 Terrible

Margie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mendy on 19 Nov 2023
We are sorry to see that your stay did not meet your expectations. We are addressing these issues and handling them accordingly. We appreciate your business.

8/10 Good

Brandi

Stayed 1 night in Nov 2023
Response from Mendy on 19 Nov 2023
Thank you for the great rating. We appreciate your business and look forward to seeing you again.

2/10 Terrible

JoAnn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water was shut off while i was in middle of shower. Found a roach in my my drink. Bathroom in lobby looked liked it hasnt been clean in months. Went to use phone in room was sticky . Not sure what went on there. When asked to get partial refund was told could lnt be helped because i went through 3rd party. I believe that was the manager i was talking to. She seemed that what happened to me was nothing new and not surprised. I will say the night lady (she explained how 3rd parties work)and other lady in the morning were more helpful and understanding .
Response from Mendy on 29 Oct 2023
Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. Please rest assure that we have addressed the issues you experienced and handled them accordingly. We appreciate your business.

8/10 Good

Rick

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Mendy on 29 Oct 2023
Thank you for taking time to rate your stay. We appreciate your business and hope to see you again

10/10 Excellent

Kelli

Stayed 3 nights in Oct 2023
Response from Mendy on 29 Oct 2023
Thank you for the awesome rating. We appreciate your business and hope to see you again, in the future.

10/10 Excellent

Kelli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a friends trip
We had great service, Mindy at the front desk was fabulous. She was friendly, helpful and efficient in getting us checked in. The location is great and would recommend to travelers to the Terre Haute area
Stayed 3 nights in Oct 2023
Response from Mendy on 24 Oct 2023
Thank you for taking time to provide feedback about your recent stay. We are happy to hear that your stay was enjoyable and that the staff was able to accommodate you. We appreciate your business and look forward to seeing you again, next year.

8/10 Good

Kay

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Mendy on 24 Oct 2023
Thank you for taking time to rate your recent stay. We are happy to see that your stay was enjoyable. We appreciate your business.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient and the staff is friendly.
Stayed 2 nights in Oct 2023
Response from Mendy on 24 Oct 2023
Thank you for taking time to rate your recent stay. We appreciate the awesome rating. We are happy to see that your stay was enjoyable. We appreciate your business.

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Mendy on 24 Oct 2023
Thank you for taking time to rate your recent stay. We are happy to see that you had an enjoyable stay. We appreciate your business and look forward to seeing you again.

6/10 Okay

Sandra

Stayed 3 nights in Oct 2023
Response from Mendy on 24 Oct 2023
Thank you for taking time to rate your recent stay. We are sorry that your stay was less than enjoyable. We appreciate your business.

8/10 Good

Bonnie

Travelled with family
Liked: Room comfort
Yearly Stay, Owners Need to Upkeep
Front desk staff are kind. The housekeepers didn't do so good.
Stayed 3 nights in Oct 2023
Response from Mendy on 24 Oct 2023
Thank you for your feedback. We are happy to hear that, for the most part, your stay was enjoyable. We are sorry for the housekeeping issues you experienced during your stay but rest assure the housekeeping staff is being informed and handling things accordingly. We appreciate your business.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice for the price
comfy bed especially when you've been driving for hours & hours
Stayed 1 night in Oct 2023
Response from Mendy on 24 Oct 2023
Thank you for your feedback. We are happy to see that your stay was enjoyable. We appreciate your business and look forward to seeing you again.

6/10 Okay

Billy

Travelled with family
For the price we paid it was just not worth it but I guess the festival they had going on around jacked it up that high hundred dollars too high
Stayed 1 night in Oct 2023
Response from Mendy on 24 Oct 2023
Thank you for providing feedback. We are sorry to hear that your stay was less than enjoyable. We appreciate your business.

2/10 Terrible

kimberly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was charged for my stay & AFTER we checked out I was charged an additional fee. I called and spoke with a woman who claimed it was a fee that they charge on check in and would be refunded a week later - lie as the hold was not put on my account until late the day we checked out. While trying to discuss it with her, she hung up on me. I called back and again and explained that they did not charge the extra fee until after we had checked out. She AGAIN hung up on me. I really wish I could find a number of the corporate office to discuss her attitude & lack of professional behavior. Also during the stay the hotel overnight erased every guest room keys. While eating breakfast we overheard several people coming to the desk and being told they accidentally erased the keycards for every room. I am attempting to contact corporate regarding the unprofessional staff
Stayed 1 night in Oct 2023
Response from Mendy on 29 Oct 2023
Thank you for your feedback. We are sorry to hear that you experienced issues with the front desk staff. Please rest assure that this issue has been addressed with the staff and handled. We appreciate your business.

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stink bugs in room. Dirty clothes left in bathroom
Stayed 2 nights in Oct 2023
Response from Mendy on 24 Oct 2023
Thank you for providing feedback. We appreciate your business. We are sorry to hear that your experienced issues with the cleanliness of your room. Please rest assure that these issues are being addressed with our housekeeping staff and handled accordingly. We appreciate your business.