Outdoor pool, pool loungers
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Reviews of Hotel Serawa Moraira

4 out of 5
Hotel Serawa Moraira
Calle Cabo Estaca de Bares 11, Teulada, Alicante

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 38 reviews" "
Rating 8 - Good. 15 out of 38 reviews" "
Rating 6 - Okay. 2 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and welcome. Very helpful- all spoke great English and very professional friendly and personable. Hotel is a great location and walkable to seaside restaurants and bars. Large swimming pool for warmer weather times . Only criticism is breakfast - buffet style offering of cold cuts- cold boiled egg and bread ( toast and coffee machine). It would be perfect with even just a simple egg station!? Overall I can recommend this hotel. Thank you to the charming and very helpful staff!
Stayed 4 nights in Mar 2024
Response from SERAWA Moraira team on 1 Apr 2024
Dear Andrew,Thank you very much for your kinds paroles to ous stay and hotel. It's a pleasure for us to work hard to offer our clients a wonderful stay. We hope to see you again soon.Best regards

10/10 Excellent

SUSAN

Stayed 2 nights in Dec 2023
Response from SER on 27 Dec 2023
Dear Susan,Thank you for your good review to your stay in SERAWA Moraira.We hope to see you again :)Best regards

10/10 Excellent

Karen

Stayed 4 nights in Aug 2023
Response from SERAWA Moraira team on 8 Sept 2023
Estimada Karen,Muchas gracias por su valoración tan positiva hacia SERAWA Moraira y todo su personal,Esperamos volver a verles prontoUn cordial saludo

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Serawa
Lovely hotel, friendly staff, rooms cleaned to high standard. We stayed in a terrace room which had great balcony space however room was not very big and the balcony door could not fully open, hitting against the end of the bed making it difficult to access the balcony. No tea/coffee making facilities. Overall we had a lovely holiday.
Stayed 7 nights in Jun 2023
Response from SERAWA Moraira team on 7 Jul 2023
Dear Margaret,Thank you for chose SERAWA Moraira for your hollidays.We already inform about the problem with the doors and we need to change this system. About the coffe/tea facilities we will inform the manager for a future put this service in our rooms.Thank you, for your kind paroles about our staff, it will be a pleasure to see you again in our hotel.Best regards

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely hotel! We had a lovely stay. It was so peaceful, spotlessly clean, very comfortable and had lovely welcoming staff. We will definitely stay again
Stayed 2 nights in Jun 2023
Response from SERAWA Moraira team on 29 Jun 2023
Dear Richard,Thank you a lot for your kinds paroles.For us will be a pleasure to see you soon in SERAWA Moraira.Best regards

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfy beds
Really comfy beds very large but leaves little space in the rest of the bedroom. We booked a room with a terrace which was very nice but didn’t get the sun till around 11.30. Excellent breakfast you can order fried eggs, scrambled eggs or omelette as well as the buffet food. It’s about 25 min walk down hill into Moraira town but you pass some great bars and restaurants on the way
Stayed 5 nights in Jun 2023
Response from SERAWA Moraira team on 14 Jun 2023
Dear Kirsty,Thank you very much for your kind paroles about SERAWA Moraira.It's a pleasure for us to know that you enjory your stay with us.We hope to see you soon!Best regards

10/10 Excellent

Natasha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Excellent hotel with really friendly staff. Clean and fab breakfast.
Stayed 1 night in Oct 2022
Response from SERAWA Moraira team on 13 Oct 2022
Dear Natasha,First of all, thank you for your stay in our hotel and thank you very much for your kinds paroles to our staff.We hope to see you soon in SERAWA MorairaBest regards

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean, because is a new building the spa area still needs some finishes that don’t affect use but would make this area even nicer. The staff is supper friendly and helpful, we ate the best dinner in the room. We truly loved our stay.
Stayed 3 nights in Sep 2022
Response from SERAWA Moraira team on 15 Sept 2022
Dear Jorge,First of all, thank you for your stay at SERAWA Moraira and for your kind paroles to our hotel and all staff.For us it's a pleasure when the clients has a good feedback after their stay.We are aware that the details remain to be finalized in our wellness area, we hope that in your next stay with us everything will be finished and you will enjoy your stay even more.Best regards

10/10 Excellent

Aagje

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this hotel very much, the room, the garden, the very nice and helpful staff. We would surely recommend it.
Stayed 14 nights in Jul 2022
Response from Serawa Moraira Team on 12 Sept 2022
Thank you very much for your comment Mr. AagjeWe are pleased that you enjoyed your stay with us,All the SERAWA Moraira team hope to see you soon in our establishment.Greetings from all the team.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding value
Only here for one night but would gladly return to this impressive hotel. Rooms were excellent value, hotel is clean with a fresh feel to it , breakfast was very good and plentiful. Terrace provides an ideal place to just relax in what is a comfortable and pleasant environment very well supplemented/supported by helpful, polite and friendly hard working staff.
Stayed 1 night in Jun 2022
Response from Serawa Moraira Team on 12 Sept 2022
Dear Robert,Thank you very much for your comment,We are pleased that you enjoyed your stay with us,We hope to see you again at SERAWA Moraria,Best regards from the whole team.

10/10 Excellent

Steve

Travelled with partner
Liked: Staff & service, property conditions & facilities
Modern but relaxed feel. Staff very helpful
Stayed 1 night in Oct 2021
Response from Serawa Morara Team on 6 Nov 2021
Dear Steve, Thank you very much for your stay and your kinds paroles to our staff. We will hope to see you soon! Best regards

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Amenities
VERY BASIC. STAFF WAS YOUNG, FRIENDLY, EFFICIENT AND DID THEIR BEST TO MAKE MY STAY A HAPPY ONE. BUT SERVICES ARE LIMITED.
Stayed 6 nights in Sep 2021
Response from Equipo Serawa Moraira on 19 Sept 2021
Dear Susan, Thank you for your stay and especially for your comment. We hope to keep improving and visit us again soon! Kind regards

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel to stay in Moraira
Great place. Brand new. Beautiful arquitectural building with great rooms. Well located.
Stayed 2 nights in Jul 2021
Response from Equipo Serawa Moraira on 5 Sept 2021
Thank you very much for your beautiful paroles to our hotel. We hope to see you soon in Serawa Moraira!

10/10 Excellent

Maria Trinidad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camas muy cómodas ,TV grande,el hotel muy limpio y muy acogedor . El personal muy amable,la comida riquisima.Volveremos,ha sido un finde semana muy agradable.
Stayed 1 night in Mar 2024
Response from Equipo SERAWA Moraira on 11 Mar 2024
Estimada Maria Trinidad,Primero que todo, agradecerle por su estancia en SERAWA Moraira y sobre todo por sus bonitas palabras hacia nuestro establecimiento y personal.Me encargare de transmitir esta información a todo el equipo.Esperamos volver a verles pronto!Un cordial saludo

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Hôtel très confortable dans une très belle région.
Stayed 2 nights in Oct 2023
Response from SERAWA Moraia on 4 Nov 2023
Cher Monsieur Yves,Merci beaucoup pour votre excellent calification.Nous esperons vous revoire bientot Salutations cordials

10/10 Excellent

Robert Paul Schilder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een heel erg goed hotel.
Stayed 9 nights in Oct 2023
Response from SERAWA Moraira team on 23 Oct 2023
Dear Mr. Schilder,Thank you very much for your stay in SERAWA Morairan and your kinds paroles to our hotel.We hope to see you soon!Best regards

8/10 Good

anne, eragny sur oise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel de la réception est super professionnel et très réactif contrairement au personnel du bar qui sert en même temps le restaurant et qui ne peut prendre votre commande quand vous voulez un simple verre le soir Les chambres sont propres et spacieuses La salle de bain est parfaite manque juste des verres à dents L emplacement est super 10 minutes de belles plages avec transats et grand parking Le restaurant de l hôtel est très bon Le petit déjeuner copieux avec des heures en fonction de votre réveil tôt ou tardif ce qui évite trop de monde en même temps La piscine magnifique il manque juste des parasols ils ne sont pas en nombres suffisants
Stayed 3 nights in Aug 2023
Response from Equipe SERAWA Moraira on 8 Aug 2023
Chère Madame Fable,Avant tout vous remercier pour votre gentillesse en votre séjours à l'hôtel.Pour nous c'est un plaisir avoir des clients comme vous.Nous espérons vous revoir bientôtSalutations cordials

10/10 Excellent

Roman

Stayed 5 nights in Jul 2023
Response from Equipo SERAWA Moraira on 15 Jul 2023
Estimado Roman,Primero que todo, agradecerle por su estancia en SERAWA Moraira y sobre todo por su valoración tan positiva hacia nuestro establecimiento.Esperamos verles nuevamente.Un cordial saludo

8/10 Good

Bruno

Stayed 9 nights in May 2023
Response from Equipo SERAWA Moraira on 7 Jul 2023
Estimado Bruno,Gracias por haber dedicado unos segundos en puntuar favorablemente nuestro establecimiento.Esperamos volver a verle nuevamente en SERAWA Moraira.Un cordial saludo

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi, rustig hotel met heerlijk ontbijt. Prachtige kamers, tuin en zwembad, maar vooral superlief personeel, waarvoor niets teveel is. We gaan zeker terug.
Stayed 4 nights in Apr 2023
Response from SERAWA Moraira team on 22 Apr 2023
Dear Roy,Thank you very much for your kinds paroles and for your stay in SERAWA Moraira.For us it will be a pleasure to see you again.Best regards

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Equipo SERAWA Moraira on 17 Apr 2023
Estimado Daniel,Muchas gracias por su valoración positiva hacia el conjunto de nuestro establecimiento.Esperamos volver a verles pronto en SERAWA Moraira.Un cordial saludo

8/10 Good

adolfo amatud

Disliked: Cleanliness, amenities
Stayed 3 nights in Apr 2023
Response from SERAWA Moraia on 15 May 2023
Estimado Sr. Amatud,Muchas gracias por su puntuación positiva hacia nuestro establecimiento y servicios.Un cordial saludo

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisch hotel. Alles prima. Minpuntje parkeergelegenheid is niet goed verlicht. Verder een 10.
Stayed 4 nights in Nov 2022
Response from SERAWA Moraira team on 24 Nov 2022
Dear Michael,Thank you for choosing to stay with us at SERAWA Moraira and for taking the time to review your experience so positively. Your feedback is important to us and we are delighted to read that you enjoyed your time away with us.We appreciate you taking the time to positively review our service and we will be sure to pass your kind words along to our associates.We look forward to welcoming you back to SERAWA Moraira again soon!We will keep improving our service, including better lighting in the parking area. It was a pleasure having you here.Kind regards,SERAWA Moraira team

8/10 Good

Wilma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtig hotel, fijne sfeer en mooi interieur. Vriendelijk personeel, heerlijk ontbijt. Carmen maakt iedere dag je ei naar keuze bereid met liefde en aandacht. Hele leuke en gezellige restaurantjes in de buurt. Minpunt is dat de kamers wel erg gehorig zijn. Wij waren er in een hele rustige periode, dus als het hotel vol is, ga je dat zeker merken. De bedden waren helaas ook nier zo fijn. Verder niks op aan te merken.
Stayed 9 nights in Oct 2022
Response from Serawa Moraira Team on 24 Nov 2022
Dear Wilma, Thank you for choosing to stay with us at SERAWA Moraira and for taking the time to review your experience so positively. Your feedback is important to us and we are delighted to read that you enjoyed your time away with us.We appreciate you taking the time to positively review our service and we will be sure to pass your kind words along to our associates and to Carmen.We look forward to welcoming you back to SERAWA Moraira again soon!Kind regards,SERAWA Moraira team

10/10 Excellent

David

Stayed 2 nights in Sep 2022
Response from Equipo SERAWA Moraira on 15 Sept 2022
Estimado Daviv,Antes que nada, agardecerle por su estancia en SERAWA Moraira, y sobre todo por su buena valoración hacia nuestro hotel, servicios y staff.Será un placer volverles a ver por el hotel.Saludos cordiales

8/10 Good

Salomé

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les demandes faites au personnel de l’hôtel, ont été réaliser avec efficacité
Stayed 5 nights in Aug 2022
Response from Serawa Moraira Team on 12 Sept 2022
Merci beaucoup pour votre commentaire, Mme. SalomeTout le personnel de l'équipe SERAWA Moraira espère vous revoir dans notre établissement.Les meilleures salutations de toute l'équipe.

6/10 Okay

PHILIPPE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from SERAWA Moraira team on 15 Sept 2022
Dear Philippe,Thank you for your stay in SERAWA Moraira.We hope to see you another time and further enhance your stay.Best regards

10/10 Excellent

gabriel, villar del olmo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La definición del hotel perfecto en habitaciones, instalaciones, personas, atención personal, restaurante, entorno cuidado, respeto al medio ambiente. piscina, cercanía a la playa de EnDragó... MUY RECOMENDADO AAA
Stayed 2 nights in Jul 2022
Response from Serawa Moraira Team on 12 Sept 2022
Estimado Gabriel,Muchísimas gracias por su comentario, Esperamos verles de nuevo en nuestro establecimiento.Saludos de parte de todo el equipo SERAWA Moraira.

8/10 Good

VERÓNICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad
Hotel nuevo, de hecho, algunas partes estaban todavía en construcción. La decoración es preciosa, muy acorde a la zona. Tienen incluso una mini tienda con productos locales. El personal es muy amable. La señora del restaurante a la hora del desayuno, un amor, súper simpática. El primer día hubo muchos problemas durante el desayuno, creo que se desbordaron. Pero al día siguiente mejoró bastante.
Stayed 2 nights in May 2022

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugn atmosfär
Hotellet bjuder på en lugn och rogivande atmosfär. Lugnt läge lite utanför Moraira. Vi hade lite svårt att hitta till hotellet. Frukosten var riktigt god i härlig miljö på terassen.
Stayed 1 night in Sep 2021
Response from Equipo Serawa Moraira on 24 Sept 2021
Dear Charlotte, Thank you for your stay and your kind paroles to Serawa Moraira. We hope to see you soon! Best regards

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Instalaciones recien reformadas, comodidad y limpieza de 10. Durante el desayuno habia algunos retrasos en la reposicion de producto o descordinación, algunos huéspedes no hacian uso de la mascarilla durante el buffet. Echamos en falta una oferta más amplia para la comida , para la cena si disponia de carta más amplia y servicio restauración.
Stayed 3 nights in Aug 2021
Response from Equipo Serawa Moraira on 5 Sept 2021
Estimado Carlos, Primero que todo, agradecerle por su comentario. Informarle que en todo el establecimiento informamos que deben hacer uso de las mascarillas en espacios interiores, pero a veces nos es difícil poder controlar que todos los clientes hacen uso de ella adecuadamente. Tomamos nota de su comentario para mejorar la variedad durante las comidas. Esperamos a verles nuevamente en Serawa Moraira.

8/10 Good

EVA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
El hotel es ideal. Pequeño, tranquilo y con mucho encanto. Bien situado, cerca de una cala con chiringuito y bastante ambiente. También cerca de restaurantes. Lo que más nos ha gustado, sin duda, la piscina. Y lo que menos, la poca oferta de productos tanto en bar como restaurante.
Stayed 3 nights in Jul 2021
Response from Equipo Serawa Moraira on 7 Aug 2021
Buenos Días Eva.Gracias por su comentario!Esperamos poder volver a verle pronto.Un cordial saludo.El Equipo de Serawa Moraira

10/10 Excellent

Neus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Equipo Serawa Moraira on 29 Jul 2021
Muchas Gracias por su comentario Neus! Esperamos poder volver a tenerla pronto de vuelta con nosotros.Un cordial saludo.El Equipo Serawa

10/10 Excellent

Juan Ramon

Stayed 2 nights in Jun 2021
Response from Equipo Serawa Moraira on 20 Jun 2021
Buenas Noches Juan Ramón.Muchas Gracias por su estancia y su comentario.Esperando verle pronto.Un cordial saludo.El Equipo de Serawa Moraira

8/10 Good

Vicente Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Equipo Serawa Moraira on 6 Jun 2021
Muchas Gracias por su comentario y por haberse alojado con nosotros.Esperando verle pronto de nuevo. El Equipo de Serawa Moraira