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Reviews of Dickson Holiday Park

2.5 out of 5
Dickson Holiday Park
115 Victoria Street, Thames, Thames, Waikato

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 5 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Helena

Stayed 1 night in Apr 2024
Response from Dickson Park Management on 9 May 2024
Thank you for sharing your positive review.

6/10 Okay

Amanda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
The property was good, it was just the fact Expedia got my booking wrong so when i arrived instead of a 2 bed cabin i was given a 1 bed caravan so i asked to have the cabin and i was charged when it was no fault of my own, and Expedia didn't make it clear dogs couldn't go in cabins or caravans it just said pet friendly so again went all that way for a holiday to be expected to leave my dogs in the car, it needs to be added no dogs in facilities.
Stayed 2 nights in Apr 2024
Response from Front Desk on 5 May 2024
Expedia do not give us room to show we charge for pets in rooms, it is a fault in their system. We have much more cleaning with animals in rooms as anyone can imagine. I am sorry Expedia got your booking wrong, I am going to talk to staff member on site and see if we can learn from this experience, thank you for sharing your experience.

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap stay for one night, done the job. Clean kitchen and toilet facilities and well located.
Stayed 1 night in Mar 2024
Response from Front Desk on 10 Apr 2024
Thank you for sharing your backpacker experience with us we appreciate you taking the time to share your thoughts.

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad smell in cabinet not curtain on. Door for Privacy update on funiturre
Stayed 1 night in Mar 2024
Response from Front Desk on 17 Mar 2024
Thank you for sharing, sorry for your inconvenience. I really hope you told staff that were on reception so that cleaners could tend to this matter. We dislike this sort of feedback immensely. I am confused about Curtain, and door for privacy you mentioned. Would you mind telling us via email to explain please.

6/10 Okay

Anne

Travelled with partner
Nice area with native bush and birds. Comfy bed and nice outdoor deck with table and chairs. Kettle, toaster and crockery provided. But curtains were too small to cover windows properly.
Stayed 3 nights in Jan 2024
Response from Front Desk Agent Dickson on 5 Mar 2024
Thank you for sharing our beautiful area with future guests. Thank you for mentioning the curtains to us, we have this in our plans to introduce some black out curtains when we are quiet. We appreciate your candor.

8/10 Good

Elaine

Stayed 2 nights in Jan 2024
Response from Front Desk Agent Dickson on 5 Mar 2024
Thank you much appreciated.

6/10 Okay

Lance

Travelled with group
tight for driving a trailer round
Stayed 1 night in Dec 2023
Response from Dickson Park Management on 7 Jan 2024
It is when the park is full that is why we have a 10km speed limit.

6/10 Okay

Jean

Liked: Cleanliness, property conditions & facilities
Nice place
Nice place in a camping. Kitchen was ok. I was in a dormitory in one of a three beds bunk. Not much space in between the beds. ++ A fridge in the room. - -Had to pay for the shower $1/5min. But free electricity and internet!!!!!
Stayed 1 night in Nov 2023
Response from Front Desk on 7 Jan 2024
Thank you for sharing your positive stay. The park is a open park we try our best to make it user friendly and functional for budget accommodation. Thank you for your review.

10/10 Excellent

Des

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Thames and very affordable. Sadly the Wotif payment hadn't gone through by the time I checked in at 4:30pm. Fortunately I had a copy of my Bank Account Statement showing when it was paid. This is not fair on the Park owners and their clients. Should have been paid by the earliest check-in time of 3pm. Lift your game Wotif.
Stayed 1 night in Nov 2023
Response from Dickson Park Management on 7 Jan 2024
Thank you for sharing this experience. We did not choose Wotif as a partner Expedia did. We do not mind them bringing partners along but it can make some transactions tricky at times. Thank you for being understanding. We agree with you wholeheartedly.