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"The Belfry Hotel in Oxford was a major disappointment and nowhere near its supposed 4-star standard. The room was not properly cleaned, the bathtub and sink were visibly dirty, with waste water backing up when using the tap. The carpet was filthy, and I avoided the spa entirely due to hygiene concerns. Basic amenities were lacking too, only a combined shampoo/shower gel was provided, despite Crabtree & Evelyn products being advertised. The bed was uncomfortable, and to make matters worse, a false fire alarm at 1:30am had all guests standing outside in the cold, with staff appearing disorganised and not properly accounting for people. After that, there was constant noise from slamming doors in the corridor until checkout. Food was equally poor, breakfast was below average, with rubbery fried eggs, and dinner (fish and chips) was nothing special. Check-in was slow and inefficient, and no one asked about the stay at checkout — which says a lot. At around £200 a night, this hotel is significantly overpriced and falls well short of expectations."

"Room was tired with peeling wall paint. But the staff were lovely, good breakfast and relaxed environment."

"We didn't have breakfast in the Hotel, but everything else was very good. "

"When we checked in, we paid for three days of parking at £5 per day. The reception said their printer wasn’t working so they couldn’t give us a receipt. Then when we went to register the car plate, we were told that we didn’t need to enter the registration number. However, now I have received a parking fine notice."

"This is our 3rd stay at the Store in the past 7 months and won’t be our last. We love staying at this central, modern and well designed hotel. It has the right amount of luxury and the staff are wonderful, friendly and helpful. The rooms do vary but we have begun to become familiar with some of the rooms. They have a very good breakfast with some continental items but you may also order from the à la carte menu. We chose not to include breakfast this time only because we eat too much when we do! We also booked the complimentary 1 hour in the thermal suite which my husband throughly enjoys. They also have additional paid spa services you could book which I’m sure are lovely but we haven’t had an opportunity to do so yet. The hotel is centrally located right on Broad Street but the windows to the rooms are very well soundproofed so I was never bothered by any street noise but on occasion in the mid morning I would hear footsteps from the room above us (they sounded like heavy footed walkers!). Do note that you can’t drive up to the hotel doors but you can stop your car a 2 minute walk away and they will come help you with your luggage if you need it. Also note that they don’t have parking, but there is a car park a 5 minute walk away. It’s expensive (£35-40 per 24 hrs) so do factor that in when you travel to Oxford (as I believe most hotels don’t have parking). The hotel also has a lovely (small) rooftop Terrace bar which is great on nice days. You can sit outside or inside "

"Great location for travel to central Oxford. "

"The hotel is located within easy walking distance of public transport. The room was comfortable and generally calm. Reception staff and cleaning staff were friendly and helpful. The gym is really excellent. Certainly one of the best I have used, well provisioned with excellent equipment, water, apples (a really nice touch) and towels. The only complaint is that we had to ask for the room to be 'refreshed'. "

"The hotel was ok. We booked an executive double room, areas of it could do with updating the sofa was very hard and stained. We were on tbe ground floor but we’rel left with no choice but to sleep with the patio door open as the heating was blasting out. The Spa is in need of some serious attention, the Jacuzzi has clearly been out of action for months, and it doesn’t look like anything is going to be done about fixing it any time soon. The changing rooms are in need of a deep clean and tbe chairs in the spa reception are all in need of replacement as all have ripped upholstery. One evening we went to the bar the glasses we were given were dirty (both had visible lipstick marks) breakfast was adequate for the price, but fairly basic. "

"Large hotel, Chalet style with large rooms, good amenities and clean bathrooms. Good choice of bar food and usually showing live sport, otherwise quieter more formal dinning room and lobby area serving drinks and food. Easy parking and very pleasant staff, overall very welcoming stay."