The Ancient Door of Stone Town

The room was cleaned daily, and the evening turndown service was a lovely touch. The staff were exceptional — every single member of the team went above and beyond to make our stay comfortable and enjoyable. Their professionalism, friendliness, and attention to detail truly exceeded expectations. The spa was the best ever.

The hotel is new And the staff are great we had an amazing time. The only issue is that the property was poorly built and already has signs of distress it will probably look worse in a few months

Overall the property has a lot of potential. The grounds were quite overgrown and unkempt, and the rooms while tidy, had poor finishing particularly with respect painting, where there was paint all over everything. The timber shutters on the terrace doors were broken, one set didn't close at the bottom. The wifi was very unstable through the property, and could not maintain a connection. In the room it did not work at all, and I was unable to do my work until later in the first evening when the IT person was able to install an additional AP in my room. The food in the restaurant was OK, nothing to write home about, and would expect more for example from breakfast, where the fruit selection was limited despite there being an abundance of fresh fruit varieties from street vendors on the roadsides not far from the Resort. The staff were adequate, but lacked the bubbly, friendly and enthusiastic energy that I've experienced almost everywhere across East Africa.