Hot Springs Hotel Guide - The Cascades Golf Course hotels in Hot Springs, United States of America.

"The motel is in good shape for an older "no frills" property. The beds were pretty comfortable, and the room was relatively clean. The area is nice with great sight-seeing and restaurant options. The man working at the front desk could use some Customer Service Skills Training. My payment card was charged for the nightly rate prior to my arrival. Once there, he said that he had to process the payment again, even after I showed him that it was already processed. He said that it was my choice if I wanted to stay there or not, but if I wanted to stay, he had to run the payment again. This resulted in a double charge. He found this amusing and laughed about the situation. He then told me to take it up with the credit card company. I contacted the owner a couple days later and she issued a refund promptly. I would suggest training the Front Desk staff in customer relations or replace him."

"It was wonderfully furnished with everything we needed, everything worked and it was great location. So peaceful. "

"This home was perfect for our multi-generational family. It was beautifully decorated with a modern farmhouse,lodge feel. It had everything we needed for our visit and was well stocked. The little extras were appreciated and had a good selection of coffees and hot chocolates. The beds and furniture were comfortable after a long day of exploring and we ended each day in the hot tub and with a fire in the fire pit. These were perfect additions. The home is situated in a serene area and we especially enjoyed the wildlife that visited often. I would love to return to your beautiful home, thank you for sharing it with us. "

"Staff was wonderful!!"

"Loved the atmosphere and the diner next door"

"Staff were friendly and the resort was beautiful. Small complaint would be it’s expensive."

"The property is nothing like the pictures they show. It is a very old property and is falling apart. It was an ok stay, staff was ok and no breakfest items. Find some place else to stay. "

"Good place to stay for the price . "

"Good overall experiences , will stay there again if travel to there . And recommend to friends . "