Colorado Springs Hotel Guide - The Citadel Mall hotels in Colorado Springs, United States of America.

"The air conditioner didn’t work"

"Clean room and helpful staff"

"The hot tub was not that clean and there were rocks in the bottom of it. Did not look like the picture. There were no arcade games, just old board games. There was no reclining couch in the "game room" There was a Play Station 4 but couldn't play it without the hosts password. The only channels you have access to are local tv channels unless you have your own accounts for premium channels, then it takes forever to sign in! The neighborhood is very run down! We were able to find everything we needed in the kitchen! I must say the description and the pictures in the post definitely make it look bigger than it is. It was also bad weather so having to stay in the house with my grandkids was pretty boring! Kind of disappointing."

"She was very nice and kept the place nice and tidy for us when we arrived. It was a wonderful venue and close to many great places to check out! It was perfect for us while we were exploring the town"

"You may want to purchase a mattress topper. The bed we used was rather hard.To give an extra touch, using 2 ply toilet paper and kleenex makes an upscale touch. We bought our own.My husband found a vape device under the couch, when he dropped the remote, that had been missed on previous cleaning. The couch has 2 cushions that were like sitting in a hole... I couldn't get up without help )The week we were there, thank goodness for the standing heaters!Otherwise, our stay was fine. Thank you for the quick responses. "

"Overall a decent place especially if you need 4 bedrooms. The positives included very comfortable beds, TV’s in every bedroom, a big backyard and plenty of room. We did have an issue with the back yard as it had gaps toward the ground where are Shih Tzu could escape so we covered the gaps. You could only enter the yard by going out the front door so we couldn’t leave our dog there and still keep an eye on her. The primary bedroom was upstairs but no upstairs bathroom. Also 2 bottles of laundry detergent were both empty. Communicating was excellent and location was fine."

"Staff was super friendly, helpful. The Hotel was scenic and comfortable to move around in. The indoor heated pool was spotless and inviting."

"Convenient location. Sparkling new facility. Friendly and responsive staff. Interesting minimalist aesthetic (not cozy, but very contemporary and convenient. Full-size fridge, stove, kitchen sink. Ideal for cooking in the room. "

"Centrally located, great backyard. Easy to reach out to manager for assistance. The home is older, (bathrooms included). Safe neighborhood. "