The Grotto

Hotel is beautiful.

The property is unique and definitely caters to the Asian visitors. Beautiful room, spacious. Cons: sewer smell on ground floor near restaurant, front desk told us it would be less expensive to purchase meals through them than at the dining places onsite. This was not true- it was MORE expensive. I told them this at checkout and no offer to make anything right. Pool was nice and view extraordinary.

As a former resident of Saipan for about 24+ years, Saipan’s world resort has proven to be an amazing experience. From the friendly staffing, delicious foods, amenities, the resort’s location, and the amazing blend of cultures enforced here. World Resort is truly an amazing place to spend time with the family, friends, and others. Recently, I came back from the United States to visit family on the island. I chose World Resort to stay for 16 days knowing the what an amazing experience it is. The staff accommodated my stay effectively by providing me with extra supplies and resources in my room such as towels and water. Despite all the positive aspects, I would like to note that the WiFi isn’t as strong and often disconnects users without their knowledge. It does get frustrating reconnecting to the WiFi each time especially to one that is slow. Another issue I’ve had was actually when I was about to conclude my stay at World Resort. Involving the staff member, I believe “Rowie” at the front desk. I asked Rowie at the front desk if there was an available drop-off at the airport. He noted that drop offs were only available for Tourists. Mind you, I reserved my stay online at the website from San Francisco. The record should be in the system that I am a Tourist. Despite telling that I am a Tourist he then goes on to say there are no available rides for my leave date. His actions and professionalism convinced me that he was lying to my face.