Melbourne Hotel Guide - The Pines Flora and Fauna Reserve hotels in Melbourne, Australia.

"Rooms on ground floor are much better and more upto date Breakfast is rubbish always have to ask for food to be filled Bar is the highlight great place"

"Put somes plates and cutlery when people are staying a few nights. Everythinng else was good. "

"It definitely exceeded our expectations and it was a surprise to see how the look and feel of the property was. Definitely stay again "

"Clean room and quiet and refreshing "

"Would not recommend ,room was not clean at all ended up leaving and found alternative accommodation.will not be back."

"Located so close to the beach was a real bonus. Some lovely walks. The staff were very friendly and helpful. The restaurant above served good meals and the beers were excellent. Plan to visit again "

"Nice manager. Quiet room. "

"Perfectly located for our wanderings. Alice and Ash are lovely hosts. Alice was very responsive to our inquires. She was very helpful when our arrival plans were disrupted by train issues. The beach house is well appointed and comfortable. We were sorry that we did not plan more time there."

"Overall disgraceful condition of property! Garden beds and pathways full of weeds,Recycle bins overflowing with bottles and cans,Outdoor area dirty, cobwebs and dead plants,Outdoor spa/pool unusable, full of dirt and leaves, hasn't been used in years,Stated outdoor grill does not exist,Bed linen crumpled and untidy,Bathroom exhaust fan covered in dust, ran noisily and then stopped working,Toaster not cleaned an full of crumbs,Linen shoved in closet untidily, Unlockable window in second bathroom,Rear sliding door does not latch or lock, attached flyscreen door locks but is able to opened from outside, no security,Oven has unreadable symbols making cooking difficult,Mouse droppings behind microwave oven, Masses of laundry powder spilt on shelving in laundry, House plans show a bungalow with double bed,it is a junk/storage room with no usable bed,Comunicated with owner on arrival stating property was not at holiday rental condition and requested immediate cancellation and refund.Owner offered 20% refund and refunded that amount as policy stated no refunds at short notice. Friends and family refused to stay during the Christmas duration of our stay, ruining the whole purpose of renting the property and our Christmas with family.Absolute disgraceful? If management of Stayz has any compassion and agrees the property is sub standard, we would definitely like to hear from them to discuss further compensation. "