The Plains Hotels

"Rude staff "

"Good location. Quite area. Only one restaurant immediately near but there is other option a bit further out. Outward facing ( no internal halls) so you hear people, cars, laundry carts going by. The laundry carts or suitcase rolling by are loud. I would recommend they find a way to soften this ( mats, runners). Breakfast options good. "

"Airport shuttle hours state they were until 10pm. I was in contact with the front desk 2 hrs prior to arrival. I let them know we would arrive at 930pm to which they stated, I would have to wait until 10pm. When I reached out at 9:35pm they said they couldn't pick us up because the shuttle had to be back by 10pm (it's 7 min one way). They suggested to take Marriot Courtyard shuttle since it was across the street. 3 luggages, a stroller, car seat and a one year old with plenty of communication and zero care."

"Clean room, friendly staff, and smooth check-in process. The facilities were good and convenient, especially the airport shuttle. Overall, a comfortable and pleasant stay."

"I am a 6’5” man. I booked a room with a king sized bed so that I could have enough space to sleep comfortably, I went to check in and was given a room with two tin sized beds and was charged $30 more than the price that I had reserved"

"The property is beautifully maintained. My room was very roomy and clean. I did not use the kitchen facilities but it seemed to have everything you would need."

"no complaints everything was great"

"Staff was amazing the room itself was extremely ran down. Hole in the wall near the door. Door looked like someone tried to break in "

"Friendly staff, clean rooms. "