"The night we checked in we were given a 2nd floor room. Both of us needed assistance and my roommate was on a walker. There was no elevator and no one to help us. We asked about perhaps switching rooms with someone who had checked in before us. There were 3 people ahead of us the older receptionist said she couldn’t do that and was not helpful at all. Finally she reluctantly asked the van driver to help us and he did. She also stated she couldn’t guarantee there would be anyone to help us in the morning. She didn’t advise of the bar, food or breakfast buffet. The next morning a very helpful front desk person had maintenance help us with our bags. We spotted the sign for the breakfast buffet as we were going to try to go across the street to McDonalds. I would not recommend solely based on the attitude of the receptionist at the front desk at check-in. I thought the name Ramada stood for something."
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