Auckland Hotel Guide - The Wallace Arts Centre hotels in Auckland, New Zealand.

"The room is big, well furnished. and comfortable. The location is excellent, close to the harbor, and quiet. The staff is helpful."

"Poor customer service- my partner was dismissed and turned away. His phone was taken from him for ID processing and he was mistreated. We are deeply disappointed in the service- and to be offered no compensation apart from an “upgrade next time we stay” dissappointing. We will not be staying again and reccommend somewhere else for better customer service. "

"Super nice and thoughtful host! "

"V8ERY COMFORTING, THANK US."

"The place is not very friendly. The customer service at reception pathetic no greetings, not helpful at all. He directly asked for my CVC code which I understand however he didn’t care to explain the terms at all. The place is under construction where sounds are so loud. We called and asked for a knife to have some fruits the men said he will arrange, after waiting for a while we went down to ask him he said the housekeeping had gone out and will bring it to us when he is back. After waiting for two hours we did not receive anything. Not even a call to say they don’t have it available. Read all the reviews before going but thought to give it a go however not happy with this place at all. I would not recommend "

"Very convenient "

"Lovely helpful staff. Room had a little courtyard. Great for our little dog. Great location for Auckland amenities. "

"Lovely bright clean cozy room. Parking right outside your room."

"Good accommodation with onsite parking and in a handy location. "