The communication with the property owner was great. He was very responsive in answering all of our questions. He met us at the apartment, checked us in, and went over several great options for places to eat, things to do, etc. The location of the apartment is good - very easy to walk to all kinds of restaurants, bars, museums, etc. However, it is on a VERY busy street. At night, there is constant noise coming from people walking by, vehicle traffic, etc. The owner even provides ear plugs (which is nice, but didn't really help). The two smaller bedrooms are set further back from the street, so the noise is not bad. But for the master bedroom, the noise was really bad. The apartment was clean and pretty spacious, but could use a little in the way of "upkeep" and "upgrades". There is no TV in the main living room - small TV's are in the master bedroom, and one other bedroom. The middle bedroom has a loft bed, accessible by an aluminum extension ladder. Not easy to climb up and down. The bathroom arrangement is a little misleading from the listing - the bathrooms consists of 1 room with a toilet and small sink, and a 2nd room with a larger sink and the shower. Nice having those two as separate rooms, but not so nice having only 1 toilet. Overall, it worked just fine for us for our stay - great location to get to everywhere we wanted to go.