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Reviews of Kithala Resort

3.5 out of 5
Kithala Resort
Kataragama Road, Thissamaharama

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 31 reviews" "
Rating 8 - Good. 16 out of 31 reviews" "
Rating 6 - Okay. 4 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Stayed 1 night in Nov 2023

8/10 Good

tiran

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Wonderful friendly service and comfortable rooms. A la carte menu was good but the buffet was not quite so. Loved having a beautiful flower given to us each evening and asking if everything was ok.
Stayed 1 night in Jan 2020

8/10 Good

Angie Mui Gek

Travelled with group
Liked: Cleanliness, room comfort
Stay was ok. Wifi can’t make it.
Stayed 1 night in Dec 2019

10/10 Excellent

Manisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay here. The place was clean, the buffets for breakfast, lunch and dinner were amazing! But the biggest thing was the staff were all so helpful and friendly - the best hotel staff I’ve encountered Even my mother who usually complains about everything said she wanted to come back and stay there.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel room had bugs on both days. The towels seemed very old and were rough. Good breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

Gregory V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
This was the most professional stay of my trip. The buffet breakfast and dinner was ample and tasty enough. The bed needed an extra sheet, but they happily obliged. The setting is beautiful—rice patties, a pond, and many interesting fauna. I would have liked a bit of help with touring the local area as they were not as equipped to arrange and book things as I would have liked (perhaps it was a timing/English issue); otherwise, great place to stay—relaxing, organized, and clean.
Stayed 2 nights in Dec 2018

8/10 Good

Neha

Liked: Staff & service, property conditions & facilities, room comfort
A really pleasant and comfortable stay here during our time in the hotel. We didn't spend too much time at the hotel as we were out for a full day in safari and left the next morning but we were pleasantly surprised at the lovely surroundings of the hotel and room. The staff were polite and super accommodating. They kindly provided us with a packed breakfast on our safari early morning. Only con was, considering its a peaceful and calm location, we couldn't make use of the pool as it was overcrowded with local guests and their kids.
Stayed 2 nights in Dec 2018

8/10 Good

saliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

yungang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
western standard
quiet and clean, natural setting, nice staffs
Stayed 1 night in Oct 2018

6/10 Okay

Renee

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good service but dirty bathroom
We stayed one night before our Trip to Yala, the location is good for that but there is not much else to do in Tissamahara. The hotel decor looks very nice, has a pool and big restaurant. The service when we arrived and at the restaurant was very good. We had dinner there, and we curries chosen from the menu rather than than buffet. The food was quite good, but it was quite expensive for Sri Lanka standard. The hotel room was comfortable but the bathroom doesn’t look like it had been cleaned for a while, and we saw a dead cockroach on the edge of the bath, the water wasn’t draining properly either. As the bathtub was surrounded by a glass panel, may be they didn’t bother cleaning the whole bathtub. It was gross.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel while doing your Yala Safari
great hotel! Food was excellent and good that it is because there is not much in the area. We stayed two nights due to us having a full day safari. The pool was also one of the best parts of the hotel with complementary afternoon tea! Rooms were clean and fairly modern.

8/10 Good

phil and una, london uk

Liked: Cleanliness, property conditions & facilities, room comfort
Superb buffet! Do not miss
Great facilities and very clean. Only lacked help/ info on the area and what to see and do. The buffet however was outstanding and should not be missed

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Nice clean comfortable room with air conditioning. However every time you leave the room and take your key out of the card holder the power shuts off in your room. Which means you can't leave electronics charging when you're out. Buffet was nice, but a bit pricey for Sri Lanka. Staff was helpful. Mosquitoes were horrible, wear bug spray even if you're only going out for a minute at dusk / dark.

6/10 Okay

Rohanthi

Liked: Staff & service
Disliked: Cleanliness, room comfort
Convenient hotel
Food was ok, service was good. However the room was not very comfortable and the bathroom had a strange odor. The open areas especially the restaurant was full of flies

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Yala safari
Great stay here. Good cost affective way for safari in Yala then easier transfer to Ella. Pool is nice to chill afternoon morning safari and good view over rice paddy. We didn't rate the food.

8/10 Good

Ian

Liked: Staff & service, room comfort
Did the job ok.
Only arrived late afternoon & were up & out at 5:30am for a safari..........didn't spend much time in the hotel. Had a meal & bottle of wine in the restaurant, food good but service a little quirky!

8/10 Good

Alvaro, Perth, WA

Liked: Cleanliness, staff & service, property conditions & facilities
A good base to explore Yala and Tissamaharama
Comfortable rooms, friendly staff. A very nice breakfast cooked to order (versus normal buffet). We visited the resort during low season in early July '16 and we received good service.

8/10 Good

Maxime

Liked: Room comfort
Disliked: Cleanliness
Bel environnement et bel accueil néanmoins nous avons retrouvé un cafard pendant notre séjour dans la chambre. Le personnel est bienveillant mais ça peut être “étouffant” notamment pendant le repas où ils attendent “à côté” de nous la fin de nos plats. Ceci était peut être du au peu de fréquentation pendant notre séjour. Cependant la vue est parfaite pour ce reposer le long de la piscine face aux plantations de riz
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bonne hotel tres calme et zen avec de bon service
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Anne

Liked: Cleanliness, room comfort
Helt greit hotell
Hotellet var helt OK, fint bassengområdet. Maten kunne vært bedre. Men ellers greit til en natt etter/før safari.
Stayed 1 night in Jun 2018

8/10 Good

f&r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safari and birds
This nice hotel is well situaded for going to safari and also there are many different birds to see.
Stayed 2 nights in Nov 2017

10/10 Excellent

Sander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geweldige locatie wanneer je Yala NP wil bezoeken
Wij verbleven 2 nachten in Kithala Resort. Ik vond de locatie en uitzicht vanaf onze kamer erg mooi. Uitzicht over het zwembad met daarachter een graanveld waar veel verschillende dieren (vooral vogels) zichtbaar waren. Een lekkere plek om uit te rusten na een bezoek aan Yala NP.
Stayed 2 nights in Aug 2017

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Topp value for money
Supert hotel. Dårlig Internett og litt få solsenger/parasoller trekker litt ned. Veldig bra value for money.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a safari in Yala
The hotel was really good and clean. We stayed here for one night after our safari at yala park. The price was good, we loved the pool. Stuff was friendy. The only "bad" thing was the WIFI - it didnt work. But that wasnt a big problem for a one night stay. There isnt much to see in tissamaharama town. All in all a good place for a safari.

6/10 Okay

Gaetano

Liked: Cleanliness, room comfort

2/10 Terrible

RUI, shen zhen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very poor management to charge me twice!
Well, we should have a good experience there since it locates in the nature. But the management is poor because they charged us twice! I booked the hotel on hotels.com and paid immediately, but after coming back our country, I checked my bills and found the hotel charged one more time through my credit card! After complaining this situation to hotel.com, the hotel is still processing and hasn's reply for one week! What a shame!

4/10 Poor

VERONIQUE, Montréal

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Problème de services non rendus
Il y a un problème majeur de WI-FI, aucune connection nulle part, ni dans le hall, ni ailleurs durant 2 jrs, aucune solution trouvée par le personnel. Pas d'eau chaude dans la douche. Pas de légumes aux repas. Le site est très beau, rapport qualité prix exagéré.