"The check-in counter is one of the smallest that I have seen among all the five-star hotels that I have been to. The staff could have easily directed some group check-ins and executive level customers to the executive lounge.
The daily cleaning staff and the turn-down service staff are two different teams based on the staff self report. However, it seems that the daily cleaning staff also does the evening turn-down service except for the first day.
The room cleaning service and turn-down service are both excellent. We love the pillow menu and the rapid service response time! The room is well kept during our stay and it was super comfy and clean.
The property is located in the mall and with direct passway to the mall, which makes it very easy to get access to the mall and many restaurants without the need to go through another security check in front of the mall.
Daily breakfast is excellent with a lot of local food presented and keeps a wide variety of choices including a short a la carte menu to order food from the kitchen. The menu includes a breakfast steak! Members are recognized by name and presented special breakfast items.
The Chinese restaurant has one of the best Cantonese food that I have tasted and some are even better than those of in Canton or Hong Kong. Do try their BBQ pork!
In summary, everything is excellent."
Hotels near other Heavenly Lake of Tian Shan attractions
Xinjiang International Grand Bazaar
8.2/10 (10 reviews)
You can do some window-shopping at Xinjiang International Grand Bazaar during your stay in Ürümqi. Discover the area's hot springs and desert landscape.
Commune with nature and explore the great outdoors at Hengtai Qilu Villa during your travels in Fukang. Wander the lakeside or discover the area's mountain views.
Commune with nature and explore the great outdoors at Bogeda Peak during your travels in Fukang. Wander the lakeside or discover the area's mountain views.
What's the area like around Heavenly Lake of Tian Shan?
Heavenly Lake of Tian Shan is located in Fukang. If you're looking for a convenient place to stay, you could search for properties close to public transport so it's easy to get around.
What's the best hotel to stay near Heavenly Lake of Tian Shan?
Hemei Rujia Express Hotel is one of the top choices for your stay based on our traveller data, and this hotel offers free parking and concierge services. You'll find it 20.2 mi (32.6 km) from Heavenly Lake of Tian Shan. Other good choices in the area include Wyndham Garden FuKang Downtown and Vest Holiday Hotel.
If I need to cancel the hotel reservation for my stay near Heavenly Lake of Tian Shan, will I receive a refund?
Yes, most hotel reservations are refundable provided that you cancel before the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of check in. If you have a non-refundable reservation, you might still have the option to cancel and be given a refund within a 24-hour period of booking. Plug in your dates, click on "Search", then use the "fully refundable" filter to review the best options available near Heavenly Lake of Tian Shan.