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Reviews of Crowne Plaza Tianjin Mei Jiang Nan, an IHG Hotel

4 out of 5
Crowne Plaza Tianjin Mei Jiang Nan, an IHG Hotel
East to South Youyi Rd, Xiqing District, Opp. Tianjin Meijiang Convention Center, Tianjin

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 70 reviews" "
Rating 8 - Good. 20 out of 70 reviews" "
Rating 6 - Okay. 3 out of 70 reviews" "
Rating 4 - Poor. 1 out of 70 reviews" "
Rating 2 - Terrible. 4 out of 70 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2024
Response from Crowne Plaza Tianjin Meijiangnan on 11 Apr 2024
Dear simon, Thank you for your kind review following your recent visit to Crowne Plaza Tianjin Meijiangnan. I’m delighted to see you had a fantastic experience with us. It is great to read you enjoyed your stay. We always appreciate hearing back from our guests and we are delighted to note that you enjoyed your stay and were so well looked after by the team. Thank you once again, we look forward to welcoming you back in the near future. Kind regards,

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious and good service
Stayed 1 night in Mar 2024
Response from Crowne Plaza Tianjin Meijiangnan on 1 Apr 2024
Dear simon,Thank you for your 5-star review following your recent visit to Crowne Plaza Tianjin Meijiangnan. I’m delighted to see you had a fantastic experience with us. It is great to read you enjoyed your stay. We always appreciate hearing back from our guests and we are delighted to note that you enjoyed your stay and were so well looked after by the team. Thank you once again, we look forward to welcoming you back in the near future. Kind regards,

8/10 Good

Sirirat

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Crowne Plaza Tianjin Meijiangnan on 24 Nov 2023
Dear Sirirat,Thank you for selecting Crowne Plaza Tianjin Meijiangnan and posting a review. We appreciate your comments and are very pleased you enjoyed your stay. We look forward to welcoming you back when the next time you are in Tianjin.

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Crowne Plaza Tianjin Meijiangnan on 24 Aug 2023
Dear Warren, Thank you for your kind review following your recent visit to Crowne Plaza Tianjin Meijiangnan. I’m delighted to see you had a fantastic experience with us. It is great to read you enjoyed your stay. We always appreciate hearing back from our guests and we are delighted to note that you enjoyed your stay and were so well looked after by the team. Thank you once again, we look forward to welcoming you back in the near future. Kind regards, Crowne Plaza Tianjin Meijiangnan

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel choice. The hotel lobby and surrounding Lakeview is very nice. The Lakeview rooms had a nice view. The Chinese restaurant with its high ceilings was beautiful. If you want a private room at the Chinese restaurant, make sure to reserve ahead of time and make the request for a Lakeview private room. A very nice hotel if you are looking for an all in one place to stay and don't want to venture too far. We stayed with our elderly parents in adjoining rooms, and it was a perfect choice since it is hard for them to walk too far outside the hotel. The hotel staff helped move us to adjoining rooms after we saw that our original rooms were too far from eachother. The facilities were very nice. Parking was super convenient.
Stayed 1 night in Jul 2021
Response from Marcom on 13 Jul 2021
Dear Guest, Thank you for taking the time to post your comments, we are so glad that you like our service and facilities, and stay here for a wonderful tour.Our team will continue to improve in order to ensure we create a rewarding experience to all our guests. Thanks again and hope to see you soon. Sincerely， Uwe Lukas General Manager

10/10 Excellent

rs

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the convention center. 2 min walk. Not sure why Expedia says a 14 min drive.
Stayed 1 night in May 2020
Response from Loyalty manager on 22 May 2020
Thank you for choosing Crowne Plaza Tianjin Meijiangnan and taking time to leave valuable comments toward us. We already made contact with Expedia team to report incorrect information issue and rectify immediately. Looking forward you back to Tianjin and stay with us. Crowne Plaza Tianjin Loyalty manager

8/10 Good

James

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, clean, good food in restorant qnd cheap. Love this hotel
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Our room had an issue with water pressure for our toilet and the staff changed us to a new room with a beautiful view. Was very happy about the room with the view. I stayed before at this hotel. I remember there being some aromatherapy options you could ask for, but couldn’t seem to find it this time. I enjoyed the breakfast buffet very much. Crowne hotel is a good quality hotel. Would recommend it with confidence.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

10/10 Excellent

Natali, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice amenities, professional stuff. I loved how big bathrooms are and especially huge soaking tup. Conveniently located next to expo center.
Stayed 4 nights in Apr 2019
Response from Marina Ma on 10 Jun 2019
Dear Guest, Thank you for taking time to post your comments, we are so glad that you like our service and facilities, and stay here for a wonderful tour. Our team will continue to improve in order to ensure we create a rewarding experience to all our guests. Thanks again and hope to see you soon. Crowne Plaza Tianjin Meijiangnan Sincerely Loyalty Manager

8/10 Good

SAMER

Liked: Cleanliness, room comfort
Happy :)
It was very good and I will be back again
Stayed 2 nights in May 2019
Response from Marina Ma on 10 Jun 2019
Dear Guest, Thank you for taking time to post your comments, we are so glad that you like our service and facilities, and stay here for a wonderful tour. Our team will continue to improve in order to ensure we create a rewarding experience to all our guests. Thanks again and hope to see you soon. Crowne Plaza Tianjin Meijiangnan Sincerely Loyalty Manager

10/10 Excellent

Yovonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown plaza deserves a 👍
My first step into the lobby was greeted with a nice aroma that filled my nose with joy. Upon check in, I was at first a little skeptical as they says double beds is at another building away from the main building. Nevertheless went over to the north building about 2mins away from the main building, a little disappointed with the lobby as there’s no nice scent and honestly a little deserted. However, was greeted with a very spacious room with a comfy bed and a big big tub. A pity I only get to stay for 2 nights there. Would love to go back some day again.
Stayed 2 nights in Apr 2019

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with great restaurants
Beautiful hotel near shopping and restaurants. Room was elegant and spacious. Television supports American viewers with a couple of American movie channels and CNN. The only negative is that the air conditioner didn’t work. I’m guessing that they turn them off in the colder months as a colleague staying in another room said the same thing for his room, but it was cool enough outside that I could open the windows and still be comfortable. Beds are nice, and there is an office chair and desk to work at with a comfy couch for relaxing. Would definitely stay here again.
Stayed 7 nights in Mar 2019

10/10 Excellent

Aszhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Lorden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury
Very luxurious. As soon as you walk into the lobby, you know this place has class. The pool was large and clean. The room was big enough for a blowup queen for my 2 girls. The breakfast was a feast. There is subway stop and many restaurants right outside. The only thing is that there isn't much else around, but the subway will help you get anywhere you want to in the city.
Stayed 1 night in Oct 2018

10/10 Excellent

Patrick

Very clean close to good city great breakfast
Stayed 1 night in Aug 2018

10/10 Excellent

SaRuhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aspecially rest. at the 2nd floor of the mall exce
It is a very nice hotel,breakfast is also meets all tastes
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is the building like mall next to the hotel, has lots of restaurants. It’s very helpful to have meals and hotel employees are very kind
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay, Great Hotel
Stayed 2 nights in Jul 2017

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I have stayed in this hotel a few times now, mainly because it is conveniently located for my business trips. The hotel is clean, smart, stylish and very well maintained. The Staff are friendly and attentive, but mostly don't have a good command of English... not a problem really, it is China and they have their own language. The bar in the lobby behind reception is always pretty much empty, but very clean and well maintained and the service is great. The bedrooms are exceptionally clean and comfortable with all facilities you could ever want. My only bug was having to ask front desk to unlock my mini bar several times even though I had paid a substantial deposit. Also, had room service food twice, the first time left me feeling a little unwell; food not very well cooked. Only other observation is the lack of a spa in the hotel. After a very long day in a hot factory, would have been nice to avail myself of a nice massage. Most other hotels of this standard do have a spa, even other hotels in their chain. But overall, it's a really nice hotel.
Stayed 6 nights in Jun 2017

10/10 Excellent

Ish, Harare, Zimbabwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most convinient hotel, for the conference centre.
The hotel is a 5 minute walk from the conference centre, a 15 minute bus ride to the Tianjin CBD, and within 20 to 30 minute ride by taxis to the train stations or the airport.
Lakeview

2/10 Terrible

Yayun, Sheffield

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5 star hotels hire motel staffs, AVOID IT !!!
staffs need to learn what is respect.I paid my rent and all fees online but the hotel couldn't confirm it, so I they charged me twice for a night stay. When I try to solve the problem with the staff, she just told me "I can't help".Then,she continues her conversion on the phone with someone else about "what are you going to eat for lunch". WHAT? I know sometimes misunderstanding happens,but their attitude is really annoying. Hotel.com offers goood service as always,but I'll never stay in this hotel again.

10/10 Excellent

Vanderostyne

Liked: Cleanliness, staff & service, property conditions & facilities
Zeer proper hotel en goede service. een echte aanrader in Tianjin
Stayed 2 nights in Apr 2024
Response from Crowne Plaza Tianjin Meijiangnan on 23 Apr 2024
Dear Vanderostyne, Thank you for your 5-star review following your recent visit to Crowne Plaza Tianjin Meijiangnan. I’m delighted to see you had a fantastic experience with us. It is great to read you enjoyed your stay. We always appreciate hearing back from our guests and we are delighted to note that you enjoyed your stay and were so well looked after by the team. Thank you once again, we look forward to welcoming you back in the near future. Kind regards,

10/10 Excellent

Tanichiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Crowne Plaza Tianjin Meijiangnan on 11 Dec 2023
Dear Tanichiro, Thank you for sharing the experience of your stay at Crowne Plaza Tianjin Meijiangnan. I am pleased to hear you enjoyed your stay with us. We are looking forward to welcoming you in the near future. All the best!

10/10 Excellent

GEONHO

Stayed 1 night in Nov 2023
Response from Crowne Plaza Tianjin Meijiangnan on 2 Jan 2024
Dear GEONHO, Thank you for your 5-star review following your recent visit to Crowne Plaza Tianjin Meijiangnan. I’m delighted to see you had a fantastic experience with us. It is great to read you enjoyed your stay. We always appreciate hearing back from our guests and we are delighted to note that you enjoyed your stay and were so well looked after by the team. Thank you once again, we look forward to welcoming you back in the near future. Kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location and good condition
nice location and good condition
Stayed 2 nights in Sep 2023
Response from Crowne Plaza Tianjin Meijiangnan on 8 Oct 2023
Dear Guest, Thank you for your kind review following your recent visit to Crowne Plaza Tianjin Meijiangnan. I’m delighted to see you had a fantastic experience with us. It is great to read you enjoyed your stay. We always appreciate hearing back from our guests and we are delighted to note that you enjoyed your stay and were so well looked after by the team. Thank you once again, we look forward to welcoming you back in the near future. Kind regards, Crowne Plaza Tianjin Meijiangnan

10/10 Excellent

GEONHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Crowne Plaza Tianjin Meijiangnan on 24 Aug 2023
Dear GEONHO, Thank you for your kind review following your recent visit to Crowne Plaza Tianjin Meijiangnan. I’m delighted to see you had a fantastic experience with us. It is great to read you enjoyed your stay. We always appreciate hearing back from our guests and we are delighted to note that you enjoyed your stay and were so well looked after by the team. Thank you once again, we look forward to welcoming you back in the near future. Kind regards, Crowne Plaza Tianjin Meijiangnan

10/10 Excellent

Benny

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023
Response from Crowne Plaza Tianjin Meijiangnan on 17 Aug 2023
Dear Benny, Thank you for your 5-star review following your recent visit to Crowne Plaza Tianjin Meijiangnan. I’m delighted to see you had a fantastic experience with us. It is great to read you enjoyed your stay. We always appreciate hearing back from our guests and we are delighted to note that you enjoyed your stay and were so well looked after by the team. Thank you once again, we look forward to welcoming you back in the near future. Kind regards, Crowne Plaza Tianjin Meijiangnan

2/10 Terrible

Keith

Stayed 2 nights in May 2023
Response from Crowne Plaza Tianjin Meijiangnan on 17 Aug 2023
Dear Guest,Thank you for choosing Crowne Plaza Tianjin Meijiangnan and sharing your stay experience with us. We are very disappointed to hear about the problem and the inconvenience caused to you during your stay. We are sorry that some aspects of our services are still not perfect. We have already referred the problems you mentioned to the management team and the relevant departments. Thank you for taking your valuable time to advise us of our shortcomings to help us improve. We sincerely look forward to your next stay and wish you a nice day.Yours sincerely,Crowne Plaza Tianjin Meijiangnan

2/10 Terrible

Cheng Hung

Stayed 1 night in Mar 2023
Response from Crowne Plaza Tianjin Meijiangnan on 3 Apr 2023
Dear Cheng Hung,Thank you for choosing Crowne Plaza Tianjin Meijiangnan and sharing your stay experience with us. We are very disappointed to hear about the problem and the inconvenience caused to you during your stay. We are sorry that some aspects of our services are still not perfect. We have already referred the problems you mentioned to the management team and the relevant departments. Thank you for taking your valuable time to advise us of our shortcomings to help us improve. We sincerely look forward to your next stay and wish you a nice day.Yours faithfully,

10/10 Excellent

TIANFU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변이 불편해요
Stayed 5 nights in Oct 2020
Response from Marcom on 26 Nov 2020
Dear Guest, thank you for sharing the experience of your stay at Crowne Plaza Tianjin Meijiangnan . I am pleased to hear you enjoyed your stay with us. We are looking forward to welcoming you in the near future. All the best! Uwe Lukas General Manager

10/10 Excellent

Jongchul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

SUNYOUNG

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
조식 굿
깨끗하고 조식 좋아요
Stayed 1 night in Jan 2020

10/10 Excellent

Sung woo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우만족
메이지앙 전시장에서 아주 가까운 훌륭한 호텔 입니다.
Stayed 4 nights in Oct 2019

8/10 Good

Nam Cheol

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
전체적으로 시스템이 안갖춰진 호텔.. 호텔이 두개로 나눠져있는데 설명도 불충분. 직원들도 불친절
Stayed 2 nights in Oct 2019
Response from Crowne Plaza Tianjin Meijiang Nan Hotel on 31 Oct 2019
Thanks so much for taking your time to share your feedback with us. I would like to take this opportunity to apologize for any inconvenience our service may have caused you, I will pay more attention to require our staff service,If our staff for any inconvenience and made you unenjoyable. If you have time please share with me . so I value your feedback. I hope you will visit us again.

8/10 Good

JUNGHOON

Liked: Cleanliness, property conditions & facilities, room comfort
세심하지 못한 체크인
배정받은 방은 프론트데스크 건물이 아닌 북쪽 타워 건물이었는데 안내가 불성실 했습니다. 밖에 나가 알아서 찾아가라는 식이었습니다. 밖의 주차관리 하시는분에게 방번호를 보여주며 겨우 물어 찾아갔습니다. 당연히 호텔 편의시설 안내도 전혀 없어 스스로 돌아다니면서 무엇이 있는지 찾아다녔습니다. 보증금으로 신용카드 요구합니다. 체크인후 당황한건 이정도 수준의 호텔에서 냉장고를 사용할 수 없었다는 것입니다. 냉장고가 있으나 자물쇠로 봉인되 있었습니다.
Stayed 2 nights in Oct 2019
Response from v on 18 Oct 2019
Thank you for selecting Crowne Plaza Tianjin Mei Jiang Nan hotel and posting a review. We appreciate your comments and are very pleased you enjoyed your stay. We look forward to welcoming you back when next you are in Beijing. Crowne Plaza Tianjin Mei Jiang Nan Hotel

8/10 Good

HYEONG SU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 높은 호텔
1.위치 : 천진아이(天津之眼）에서 자동차로 30분~40분 거리로 시내 중심은 아님 2.시설 : 전체적인 편의시설이 깨끗하고 현대적이며, 규모가 큼 천진물가수준이 조금 낮아서 그런지는 모르겠으나 룸써비스 가격 등도 싼편임 (콜라:10RMB. 햄버거세트 70RMB 정도로 기억함) 3.호실 : 호수가 보이는 방을 배정받았으며, 뷰도 괜찮고 정리상태나 방크기 모두 만족 4.편의 : 실내 수영장 (25m *25m 추정) 좋고 애들 수영하기 좋음 (깊이 1.3m~1.4m) 탈의실, 샤워실, 사우나 등도 같이 되어 있음. 제일 만족함 5.단점 : 위치가 좀 외지고, 호텔 규모는 큰데 투숙객이 많은편이 아니라서 그런지 호텔 내부에서 뭐 즐길거리는 수영장 정도인듯 6.종합 : 현대적인 시설과 규모 대비해서 가격이 저렴한편으로 가성비가 높다고 할 수 있음
Stayed 1 night in Jul 2019
Response from Marina on 17 Jul 2019
존경하는 귀빈: 천진 매강센터 왕관 휴일 호텔에 숙박해 주셔서 진심으로 감사드립니다.우리는 당신이 호텔의 시설과 서비스를 만족하게 할 수 있어서 매우 기쁩니다.호텔 지역에 천진 시 청구, 천진 매강 센터에 인접한다.호텔 493칸의 편안한 우아한 객실, 탁월한 서비스 및 품격 있는 다양한 식당으로 당신의 여행의 순조롭고 원만하다.당신의 평가에 다시 한 번 감사 드립니다. 당신이 행복하게 살고 싶습니다. 당신의 재왕림을 기대합니다! 천진 매강 센터 왕관 휴일 호텔

8/10 Good

Sunken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
체크아웃이 굉장히 오래걸림.. 사람이 느리고 시스템화 되지 않음
Stayed 1 night in Jun 2019
Response from Marina on 2 Jul 2019
존경하는 손님: 천진 매강센터의 왕관 휴일 호텔에 숙박해 주셔서 감사합니다. 그리고 저희 프런트 서비스에 대한 불완전한 점에 대해 대단히 죄송합니다.당신의 의견은 우리가 끊임없이 최적화와 전진하는 초석입니다. 당신이 다음 왕림할 때, 우리는 반드시 당신에게 만족하는 서비스를 제공할 수 있습니다. 천진 매강 센터 왕관 휴일 호텔

10/10 Excellent

Sunken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다 좋은데 조식이 부실해..ㅠ
Stayed 1 night in Jun 2019
Response from Marina on 24 Jun 2019
귀한 손님: 천진 매강센터 왕관 휴일 호텔에 숙박해 주셔서 감사합니다.당신이 이번 입주했을 때, 우리의 아침식사는 당신의 기대에 미치지 못했습니다.당신의 의견은 우리가 겸허하게 받아들일 것이며, 제때에 음식부로 되돌려 분석하여 개선하여 다음 왕림하기를 기대하겠습니다. 천진 매강 센터 왕관 휴일 호텔

8/10 Good

DAE HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식
만족한 조식
Stayed 6 nights in Apr 2019

10/10 Excellent

DONGSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
강추
아주만족합니다 근처에 한국식당가에서 맛있는회도 먹고 행복했습니다
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
朝食のメニューが豊富で良かった
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Sayoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean
Very comfortable and clean
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的体验
酒店位置优越，房间景色很好，生活用品啊齐全，无论是前台还是客房宗座人员都很友善

6/10 Okay

XI

Liked: Cleanliness, property conditions & facilities, room comfort
提升服务
前台的微笑服务需要提高，处理事情不够人性化，那脸色像是谁欠她钱一样