Service was great, rooms not so much. We were on the 3rd floor, no elevator and rooms are in need of servicing. From the doors to showers, sheets and paint. The 3rd floor had actual keys needed to open the door. 1st and 2nd floors used updated key cards. I am not sure if the lower floors have updated rooms but the ones on the 3rd floor need major work. Front desk lady and young guy working the breakfast were really great. I would have given a lower rating if not for them.