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Reviews of Del Mar Inn Rosarito

3 out of 5
Del Mar Inn Rosarito
Blvd. Benito Juarez #22, Playas de Rosarito, BC

Reviews

7.8

Good

Rating 10 - Excellent. 388 out of 879 reviews" "
Rating 8 - Good. 224 out of 879 reviews" "
Rating 6 - Okay. 110 out of 879 reviews" "
Rating 4 - Poor. 73 out of 879 reviews" "
Rating 2 - Terrible. 84 out of 879 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alejandro, Hermiston

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They need to upgrade the beds
Stayed 2 nights in Apr 2024

10/10 Excellent

Eric

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS GREAT. THANK YOU
Stayed 2 nights in Apr 2024
Response from HOTEL DEL MAR INN ROSARITO on 28 Apr 2024
Dear Eric: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Del Mar Inn and plan to stay there again. Best of all the entire staff treated us with great hospitality.
Stayed 2 nights in Apr 2024
Response from HOTEL DEL MAR INN ROSARITO on 28 Apr 2024
Dear Cesar: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from the beach.
Stayed 1 night in Apr 2024
Response from HOTEL DEL MAR INN ROSARITO on 22 Apr 2024
Dear Veronica: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

2/10 Terrible

Phong

Travelled with family, Travelled with family and small children
No electricity therefore, water pump is not working so we can’t shower nor use the toilet (number 2).
Stayed 1 night in Apr 2024
Response from HOTEL DEL MAR INN ROSARITO on 15 Apr 2024
Dear Phong: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. My deepest apologies for your experience regarding the electrical energy issue. Unfortunately it was something that affected a large part of Rosarito.Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our improvements, As you would like to compare plenty of very good references about our services. Nevertheless, we express our deepest apologies for the inconvenience.Best regardsJorge Ayala General Manager

10/10 Excellent

Leslie

Stayed 1 night in Apr 2024
Response from HOTEL DEL MAR INN ROSARITO on 28 Apr 2024
Dear Leslie: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful. Great location, just far enough from the bars to get a good night's sleep. Very clean and cozy.
Stayed 4 nights in Mar 2024
Response from HOTEL DEL MAR INN ROSARITO on 9 Apr 2024
Dear Emily: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff very attentive
Stayed 2 nights in Apr 2024
Response from HOTEL DEL MAR INN ROSARITO on 9 Apr 2024
Dear Carolina: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

8/10 Good

Laura

I like that they are pet friendly. The property was acceptable.
Stayed 1 night in Apr 2024
Response from CARLOS ROCHA on 7 Apr 2024
WHAT A GOOD DAY.OF COURSE WE ACCEPT PETS. THE CHARGE PER PET IS 40 DOLLARS PER NIGHT AND WE HAVE SOME ROOMS SO YOU CAN BE WITH YOUR PET. WE ARE WITH YOUR ORDERS AND HAVE A GREAT DAY.

6/10 Okay

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room 300 had a leak from the roof since it was raining! No heater aswell cold ass he’ll
Stayed 2 nights in Mar 2024
Response from CARLOS ROCHA on 7 Apr 2024
HOW ABOUT THANK YOU VERY MUCH FOR YOUR COMMENTS AS THEY HELP US BE ATTENTIVE TO YOUR REQUESTS TO GIVE YOU THE CORRECT FOLLOW-UP.ALL THE BEST!

10/10 Excellent

Dalila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very nice and helpful. The rooms were clean. Heater worked great. Nice place to stay with the family. I would definitely recommend this place.
Stayed 1 night in Mar 2024
Response from HOTEL DEL MAR INN ROSARITO on 31 Mar 2024
Dear Dalila: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

4/10 Poor

RAMON, hollister

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
El resibimiento en la oficina del hotel no fue bueno te miran como si te furas a ospedar gratis . Nesesitam ser mas amables con los clientes.
Stayed 1 night in Mar 2024
Response from HOTEL DEL MAR INN ROSARITO on 29 Mar 2024
Estimado Ramon, muchas gracias por tomarse el tiempo para calificar nuestra propiedad y servicios. Los comentarios de los huéspedes son una herramienta muy importante para mejorar. Sin las observaciones del huésped, algunas cosas podrían pasarse por alto.Lamento mucho los inconvenientes que hayamos ocasionado durante su registro, esto fue atendido de inmediato con el personal involucrado. Nuestro compromiso con la satisfacción de los huéspedes es permanente. Nos seguiremos esforzando para ofrecerle nuestras instalaciones y servicios en su mejor capacidad. Espero tener la oportunidad de darle la bienvenida nuevamente, para que pueda ser testigo de nuestras mejoras continuas.Cordialmente,Jorge Ayala Gerente General

10/10 Excellent

Martha, Los Angeles

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds.
Stayed 2 nights in Mar 2024
Response from HOTEL DEL MAR INN ROSARITO on 26 Mar 2024
Dear Martha: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

8/10 Good

Maria

Stayed 1 night in Mar 2024
Response from HOTEL DEL MAR INN ROSARITO on 15 Apr 2024
Dear Maria: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable
Stayed 2 nights in Mar 2024
Response from HOTEL DEL MAR INN ROSARITO on 20 Mar 2024
Dear Juan Carlos: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

6/10 Okay

Consuelo

Travelled with family, Travelled with family and small children
The jacuzzi didn't work and the rooms are not all that for the price
Stayed 1 night in Mar 2024
Response from HOTEL DEL MAR INN ROSARITO on 12 Mar 2024
Dear Consuelo: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. I was concerned about the security of the place from the neighborhood but they had 24 hour security and felt very safe there. I will definitely be booking again when we stay here.
Response from HOTEL DEL MAR INN ROSARITO on 12 Mar 2024
Dear Carlos: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

8/10 Good

Juan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful n courteous, .
Stayed 1 night in Feb 2024
Response from DEL MAR INN ROSARITO on 6 Mar 2024
Dear Juan: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

4/10 Poor

Anngela

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from HOTEL DEL MAR INN ROSARITO on 27 Feb 2024
Dear Anngela: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

8/10 Good

Laura

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from HOTEL DEL MAR INN ROSARITO on 27 Feb 2024
Dear Laura: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

6/10 Okay

Julio

Stayed 2 nights in Feb 2024
Response from HOTEL DEL MAR INN ROSARITO on 26 Mar 2024
Dear Julio: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a weekend stay if you dont want to break the bank. Easy 5 min walk to the clubs. Convenient coffee shops next to hotel. Secure parking.
Stayed 1 night in Feb 2024
Response from HOTEL DEL MAR INN ROSARITO on 19 Feb 2024
Dear Frank: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

ALFRED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from DEL MAR INN ROSARITO on 31 Jan 2024
Dear Alfred: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

8/10 Good

Carlos

Stayed 2 nights in Jan 2024
Response from HOTEL DEL MAR INN ROSARITO on 20 Mar 2024
Dear Carlos: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property being just fare enough off the strip to walk everywhere yet still not be right next to the loud nightclubs. Food options were amazing. I recommend this hotel to everyone.
Stayed 2 nights in Jan 2024
Response from DEL MAR INN ROSARITO on 6 Feb 2024
Dear Andrew: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

8/10 Good

RICHARD, chino hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy bed, nice bar across the street to watch sporting events, good menudo place next door. Good prices. Safe. Included a good free breakfast also.
Stayed 1 night in Jan 2024
Response from HOTEL DEL MAR INN PLAYAS DE TIJUANA on 30 Jan 2024
Dear Richard: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Mayra Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from HOTEL DEL MAR INN ROSARITO on 22 Jan 2024
Dear Mayra: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean and the food ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jan 2024
Response from HOTEL DEL MAR INN ROSARITO on 22 Jan 2024
Dear Roberto: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from HOTEL DEL MAR INN ROSARITO on 16 Jan 2024
Dear Bernice: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024
Response from HOTEL DEL MAR INN ROSARITO on 16 Jan 2024
Dear Abigail: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

8/10 Good

Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast buffet
Stayed 2 nights in Jan 2024
Response from HOTEL DEL MAR INN ROSARITO on 12 Jan 2024
Dear Guadalupe: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

JAIME

Stayed 1 night in Jan 2024
Response from HOTEL DEL MAR INN ROSARITO on 30 Jan 2024
Dear Jaime: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

christian, madera

Stayed 2 nights in Jan 2024
Response from HOTEL DEL MAR INN ROSARITO on 8 Jan 2024
Dear Christian: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from HOTEL DEL MAR INN ROSARITO on 7 Jan 2024
Dear Robert: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

6/10 Okay

Violeta

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from HOTEL DEL MAR INN ROSARITO on 7 Jan 2024
Dear Violeta: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

8/10 Good

Raquel

Stayed 2 nights in Dec 2023
Response from HOTEL DEL MAR INN ROSARITO on 7 Jan 2024
Dear Raquel: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HOTEL DEL MAR INN ROSARITO on 22 Jan 2024
Dear Harold: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and wonderful staff
Stayed 1 night in Dec 2023
Response from HOTEL DEL MAR INN ROSARITO on 31 Dec 2023
Dear Adrian: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from HOTEL DEL MAR INN ROSARITO on 31 Dec 2023
Dear Maricela: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

josefina

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from HOTEL DEL MAR INN ROSARITO on 31 Dec 2023
Dear Josefina: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Amy

Stayed 2 nights in Dec 2023
Response from HOTEL DEL MAR INN ROSARITO on 7 Jan 2024
Dear Amy: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HOTEL DEL MAR INN ROSARITO on 16 Dec 2023
Dear Harold: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Response from HOTEL DEL MAR INN ROSARITO on 13 Feb 2024
Dear Harold: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

6/10 Okay

Guadalupe

Stayed 2 nights in Dec 2023
Response from HOTEL DEL MAR INN ROSARITO on 31 Dec 2023
Estimada Guadalupe, muchas gracias por tomarse el tiempo para calificar nuestra propiedad y servicios. Los comentarios de los huéspedes son una herramienta muy importante para mejorar. Sin las observaciones del huésped, algunas cosas podrían pasarse por alto. Nuestro compromiso con la satisfacción de los huéspedes es permanente. Nos seguiremos esforzando para ofrecerte nuestras instalaciones y servicios en su mejor capacidad. Espero tener la oportunidad de darle la bienvenida nuevamente, para que pueda ser testigo de nuestras mejoras continuas.Cordialmente,Jorge Ayala Gerente General

8/10 Good

Jesus J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HOTEL DEL MAR INN ROSARITO on 8 Dec 2023
Dear Jesus: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✌️
Stayed 1 night in Oct 2023
Response from HOTEL DEL MAR INN ROSARITO on 5 Dec 2023
Dear Juan: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

8/10 Good

Vanessa

Travelled with partner
Liked: Staff & service
I've stayed here a few times, good rate, great staff, great food. The only complaint I have is the room cleaning. Bathrooms need to be cleaned, floors need to be cleaned.
Stayed 1 night in Nov 2023
Response from HOTEL DEL MAR INN ROSARITO on 2 Dec 2023
Dear Vanessa: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. My deepest apologies for your experience regarding the cleaning issues. It was approached immediately and some upgrades are done. Id rather think of it as the exception, rather than the rule. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our improvements, As you would like to compare plenty of very good references about our services. Nevertheless, we express our deepest apologies for the lack of delivery.Best regardsJorge Ayala General Manager

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything ..second time staying there
Stayed 1 night in Nov 2023
Response from HOTEL DEL MAR INN ROSARITO on 5 Dec 2023
Dear Andy: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

8/10 Good

HAIDY, Garden Grove

Liked: Cleanliness, staff & service
N/A
Stayed 3 nights in Nov 2023
Response from HOTEL DEL MAR INN ROSARITO on 27 Nov 2023
Dear Haidy: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager

6/10 Okay

Jaime

Stayed 1 night in Nov 2023
Response from HOTEL DEL MAR INN ROSARITO on 21 Nov 2023
Dear Jaime: Thank you so much for taking the time to rate our property and services. Guest comments are a very important tool for improvement. Without the guests observations, some items could be overlooked. Our commitment towards guests satisfaction is permanent. I hope to have the opportunity of welcoming you again, so you can witness our continued improvements, you also can compare plenty of very good references about our services.Best regardsJorge Ayala General Manager