So many problems with the house. Entry level smelled moldy. Kitchen had ants all over the stove (someone came the 2nd day to spray and set up traps), oven was very dirty, water filter in fridge lit red indicating that it needs to be replaced, deck was very mildewy, screens torn, outside trash cans already stuffed full, etc. There weren’t any filters for the coffee maker (there are now thanks to my trek to the store at 6am), cupboard had oil that expired over 3 years ago, cutting board was melted, dishes were not all clean. The main rack in the grill was so rusted that pieces were flaking off and the upper rack was dirty. We were afraid to use the hot tub with all of the other cleanliness issues. That’s unfortunate because the view was nice and we had picked the house because of the deck/hot tub/view. The bedrooms had bleached areas on the carpet but sheets and towels smelled ok.
The man who sprayed for ants said that they were going to replace the grill. Sorry, but that didn’t happen in days or months. Based on the corrosion, it has been in unusable condition for years and no one noticed? If so, then they never lifted the lid to clean it. I communicated the issues to Vacasa and was often told that they would reach out to the local team. We did receive a small refund after our stay and we were told another small refund had been initiated but 15 days later I have not received that one.