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HOTEL PUERTA CHICHEN

3.0 star property
Comfortable hotel with full-service spa and steam room

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

HOTEL PUERTA CHICHEN

Photo gallery for HOTEL PUERTA CHICHEN

Exterior
Front of property
Standard Room, City View
Restaurant
Standard Room, Garden View | Bathroom

Overview of HOTEL PUERTA CHICHEN

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
The price is €79
Price available on 5/5/2024

Explore the area

Map
Calle 15 A Km 117 No. 30 X 20, Tinum, Yucatan, 97757
  • Popular LocationPre-Hispanic City of Chichen-Itza17 min walk
  • Popular LocationCenote Sagrado4 min drive
  • Popular LocationPyramid of Kukulkan4 min drive
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)108 min drive
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Room options

View all photos for Standard Room, City View

Standard Room, City View

Standard Room, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Iron/ironing board
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Similar properties

Travellers like the friendly staff here

Lobby

Hotel Chichen Itza

Tinum
Pool
Breakfast included
Parking included
Free WiFi
8.6 out of 10, Excellent, (674)
The price is €91
per night
7 May - 8 May
Hotel Chichen Itza

About the area

Pisté

Located in Pisté, HOTEL PUERTA CHICHEN is in a national park. Pyramid of Kukulkan and Ball Courts are local landmarks, and the area's natural beauty can be seen at El Caracol and Cenote Ik kil.
Visit our Pisté travel guideOpens in a new window

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 17 min walk
  • Court of the Thousand Columns - 2 min drive
  • Cenote Sagrado - 4 min drive
  • Pyramid of Kukulkan - 4 min drive
  • Cenote Ik kil - 6 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 109 min drive

Restaurants

  • Pueblo Maya - 1 min walk
  • Starbucks - 2 min drive
  • La Palapa - 11 min walk
  • Oxtun - 2 min drive
  • Restaurant Sac-Beh - 20 min walk

About this property

HOTEL PUERTA CHICHEN

Hotel in a national park
At HOTEL PUERTA CHICHEN, you can look forward to a free daily manager's reception, a garden and a bar. Treat yourself to a massage at the on-site spa. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a steam room and a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Full breakfast (surcharge), smoke-free property and 1 meeting room
  • A 24-hour front desk, tour/ticket information and coffee/tea in reception
  • Luggage storage
Room features
All guest rooms at HOTEL PUERTA CHICHEN offer thoughtful touches, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as air conditioning and sound-insulated walls.
Extra amenities include:
  • Showers and shampoo
  • 39-inch flat-screen TVs with cable channels
  • Travel cots, ceiling fans and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres

Food and drink

  • Daily full breakfast available for a fee: MXN 10 for adults and MXN 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 39-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 10 for adults and from MXN 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

HOTEL PUERTA CHICHEN Hotel
HOTEL PUERTA CHICHEN Tinum
HOTEL PUERTA CHICHEN Hotel Tinum

Frequently asked questions

Does HOTEL PUERTA CHICHEN have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at HOTEL PUERTA CHICHEN?

As of 1 May 2024, prices found for a 1-night stay for 2 adults at HOTEL PUERTA CHICHEN on 3 May 2024 start from €79.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HOTEL PUERTA CHICHEN pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL PUERTA CHICHEN?

There is free parking nearby.

What time is check-in at HOTEL PUERTA CHICHEN?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at HOTEL PUERTA CHICHEN?

Checkout is at noon.

Where is HOTEL PUERTA CHICHEN located?

Situated in a national park, this spa hotel is within 1 mile (2 km) of Ball Courts and Pyramid of Kukulkan. Pre-Hispanic City of Chichen-Itza and Court of the Thousand Columns are also within 2 miles (3 km).

HOTEL PUERTA CHICHEN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 42 reviews" "
Rating 8 - Good. 10 out of 42 reviews" "
Rating 6 - Okay. 4 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth Guadalupe Renteria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está hermoso! Las habitaciones limpias y muy cómodas y el staff bastante amable! La alberca de súper buen tamaño se puede nadar muy agusto. Y la comida del restaurante muy rica! Lo recomiendo ampliamente
Stayed 1 night in Mar 2024

4/10 Poor

Rachel

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
What was advertised was not reality. There was absolutely NO WiFi access in our room. You had to go to the lobby or the dinning hall (and pay for food) if you wanted access. This frustrated us mostly because we generally do our planning for the next day the night before. We also had a phone plan but the signal was too weak to do anything in the room. The people working in the dining hall could not ever decide when dinner was served, what would be served or how much it cost. I asked 4 different employees and got 4 different answers. The food was good, but expensive. There is nothing to do in the city at all except go to chichen itza. We walked around the whole city to get the lay of the land and there was just nothing. The front desk lady was nice but spoke ONLY Spanish. Thankfully I know some Spanish, so I was able to get by, but I was floored that she legitimately didn’t know a single English word working at the front desk of a hotel. I recognize I am in Mexico so I don’t ever expect people to speak English everywhere at all—but in hospitality, it’s generally expected to at least have broken English or a few choice words known as it’s the universal travel language… and it’s a hotel. I am thankful we just spent 1 night there.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful huge pool in a beautiful huge garden. 20 minutes walk to Chichen Itza. Staff were great, room spacious and comfortable. WiFi only in lobby and restaurant, restaurant was buffet only but very good.
Stayed 2 nights in Feb 2024

4/10 Poor

Wojciech

Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We reserved two rooms. Too bad we were far apart. The rooms were nice and comfortable and the staff was friendly and helpful. Too bad the wifi did not work. They gave us two bottles of water in each room but there was no refilling station. There was no refrigerator nor microwave in the room so we could not get hot water. 500 meters away from downtown. A big restaurant on site. Very convenient.
Stayed 1 night in Jan 2024

8/10 Good

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2023

10/10 Excellent

Monalis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The employees were very helpful and courteous.
Stayed 1 night in Nov 2023

10/10 Excellent

julian, Kennesaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had really good night sleep at this hotel that got us ready for the pyramids the next day. Pretty good hotel it exceeded our expectations.
Stayed 1 night in Jul 2023