Tiruvettipuram

"Unfortunalty this was hotel clsoe to customer and meetings so no choice. Carpets threadbare and stained, corridoor walls filthy. Room also had staiend worn carpets and it generally needed refurb. Sheets whilst laundered showed signs of old stains. Room door on first room woudl not work at all after ..."

"Description does not match with reality. Under Staffed and no courtesy from staff, rooms are not clean and below par conditions. The amount they charged and service we got has no correlation. Will not recommend this hotel and will not prefer in future"

"It was a good stay there in Mercure. Room should be better in terms of cleanliness. Other than that everything fine."