Search Apart Hotels in Tizimín

"The room was really clean and spacious with a great view overlooking the pool and beach. Unfortunately, the hotel lists 3 restaurants however, it is actually 1 restaurant in 3 different locations (1 per each meal time). The included breakfast is ok, eggs, pancakes and fruit available though the fruit does not seem super fresh. The menu for lunch and dinner seems extensive however they do not have everything on the menu and fail to tell you that initially. The pizzas and meats seem to be frozen and my partner was served undercooked chicken. Although the tacos and guacamole tasted delicious and authentic. The beach was clean and sufficiently populated with sun beds and the staff were attentive. Lunch took an age to arrive for all guests on the beach and a DJ turned up around 14:00 and played very loud music all afternoon which was quite disruptive and not at all background music. Finally, the restaurant staff worked all day everyday from the breakfast shift to the dinner shift which seems unfair and unsustainable for them. While the room and look of the hotel mirrors its 5 star rating, the food and amenities do not - it seems like management have decided to cut costs and unfortunately the quality of our stay was incredibly impacted. "

"Great place to stay, great beach, go for the just breakfast plan."

"Lovely spot on the beach. Simple, no frills, but everything you need. Sometimes despite owners/personnel best efforts things don't go as they should. During our stay,, an impromptu construction project interfered with our experience. Noise and closed restaurant, plus construction dust in the pool and resting area, kept the experience from being the best.. But this is where hospitality and leadership matters.. The owner of the place, clearly upset about a situation he could do nothing about, stepped up and comped us a night. It's not about the money saved,, it's about the feeling you leave with. We felt like despite the inconvenience, it's a place we would totally would come back to, because they attempted to make it right."

"The hotel itself is very unique! The only complaint with the room is that there is no privacy! Shower is "

"The breakfast is always very good! We have been to the dream twice now and have enjoyed every minute of our stay. "

"Beautiful property. Very clean & the staff is excellent."

"We just spent 8 nights with our Family of 5 at Aldea Kuka and we so impressed! The details of the property, the rooms, the pool and lounge areas were pristine! Staff was amazing. Service on point. The perfect place to relax and unwind. Special rave to our favourite - Luis!! He is incredible and we wish him so much success!! The beach area in front of this resort is unbeatable - and by far the best stretch! Go visit this magical place!!"

"everyone was very friendly, had an excellent stay. Very peaceful vacation "

"We stayed 6 nights. Had problems with toilet since we arrived. There is animal droppings in shower daily. No T.V in room. Daily breakfast was delicious. Distance from centro restaurants is far. 30 min walking but taxis available often 150 pesos each way to centro restaurants. Hammocks and beach area are beautiful. "