Tokushima Prefecture Holidays

The staff and facilities at the hotel were wonderful and would definitely return with my family and recommend to others.

Clean, cool, friendly staff

Very clean and quiet

We didn’t expect to arrive at the property after a long trip and didn’t get to meet anyone. Everything has to be done electronically. The property manager sent us a link to complete the pre-check in process but the link didn’t work. We tried to request them to send it a different way but they never responded. I’m glad that Expedia representative be able to help us get the information to get in the building. Nobody’s in the lobby to greet us and we had to complete the check in process with the IPad. We would never come back to this place again.

I loved this hotel for MOST things. The only thing I wasn't happy with is the cleanliness. I am very picky when it comes to clean rooms. When we arrived there was a stain on the comforter and then when they took that off the mattress pad was stained and dirty. They replaced all of it right away and were very apologetic and gave us a couple of free drinks at the bar. Other than that, everything was great. I loved the layout of the room as it was nice for multiple people. Ie: one could shower while the other used the toilet / got ready. The top floor had the bar and the patio with lovely views, as well as the breakfast which was great! It's located in a cute part of the city with so many stores and restaurants nearby. However, it still felt like a cozy and quaint part of the city. It's about a 7ish min walk from the train. We loved our stay.