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The hotel was perfectly located for visiting the city, directly across from the Tokyo Station, so access to the subway and trains was super easy. Walking distance to the Imperial Palace and the Museum of Modern Art. Rooms are a little small, but we weren’t spending much time in the room. Would definitely recommend the Hotel.
Leonard
Stayed 4 nights in May 2024
Response from Marunouchi hotel on 18 May 2024
Thank you very much for staying with us.Marunouchi hotel is just a minute's walk from the Marunouchi North Gate of Tokyo Station and about 5 minutes walk from the Imperial palace.We are looking forward to seeing you again.
Although the hotel was undergoing renovations, we never heard or were inconvenienced by them. As tourists we were gone most of the day. The rooms were spacious, clean and comfortable. We enjoyed the western breakfasts every day. Many delicious choices were available. Being connected to Tokyo station was also very convenient.
Laura
Stayed 4 nights in Apr 2024
Response from Marunouchi Hotel on 2 May 2024
Thank you very much for your staying with us at Marunouchi Hotel. We are glad to hear that you chose our hotel despite the renovation work and that you had a pleasant stay and enjoyed our breakfast. Through your stay at the Marunouchi Hotel with its excellent accessibility, we hope that your visit to Tokyo will be a fulfilling one. We look forward to see you soon at Marunouchi Hotel.
The reception staff, dining staff and housekeeping staff were excellent. The room was immaculate and comfortable and being adjacent to Tokyo Station made was a bonus as it was easy to travel on the metro and Shinkansen.
David
Stayed 3 nights in Apr 2024
Response from Marunouchi Hotel on 28 Apr 2024
Thank you so much for staying with us at Marunouchi Hotel and for your special feedback about our team member. It is our pleasure to hear that you liked our location and services. All the staff look forward to see you soon.
Thank you for reviewing us and we appreciate your feedback.We eagerly anticipate your next visit and look forward to serving you again.
10/10 Excellent
Barbara
Travelled with partner
21 Apr 2024
Liked: Amenities
Staff was exceptionally nice Location was right by the main train station, but nevertheless the rooms were very quiet. This is partly because check in is on the 7th floor, and the rooms were on the 17th, but the sound proofing is great, anyway.
Barbara
Stayed 4 nights in Apr 2024
Response from Marunouchi Hotel on 24 Apr 2024
Thank you so much for staying with us at Marunouchi Hotel and for your honest feedback about our room. Despite its location near Tokyo Station, the hotel offers a peaceful atmosphere once you step inside, and this is one of the hotel's most attractive features.The combination of a view of the bustling Tokyo Station and a quiet room to relax after a long day's travel is the advantages of staying at the Marunouchi Hotel.We all look forward to seeing you again when you come to Tokyo for your next adventure.
I was worried when I got a message that there are construction going on while we stayed there, but we did not hear a thing. The staff were over the top friendly and super hospitable. At Front desk manager with his calm demeanor and charm was standing there to welcome us and other guests like a family member. We couldn't be more pleased. We highly recommend this hotel and will definitely stay here when we go back to Tokyo.
Holly
Stayed 1 night in Apr 2024
Response from Marunouchi Hotel on 19 Apr 2024
Thank you very much for staying with us. We are under renovation works in the hotel, mainly on guest rooms until June 2025 (planned).We are relieved to hear that you had a comfortable stay.Also, we are very glad to hear that your compliments about our staff. We will try to be friendly person and warm service.We are looking forward to welcoming you again.
Well located hotel by Tokyo main station, the staff were very polite and pleasant, American style breakfast choice was fresh, plentiful, and a good tasty start to the day
Peter
Stayed 7 nights in Apr 2024
Response from Marunouchi Hotel on 16 Apr 2024
Thank you very much for staying with us.Marunouchi hotel is located a one-minute walk from the Marunouchi North Gate of Tokyo Station. We hope that your time spent at the hotel was one of the memorable parts of your stay in Japan. We are looking forward to seeing you soon.
It is convenient if you plan to take train soon. Most travelers are business persons, as there are quite a few business buildings nearby.
Yenn-Ru
Stayed 1 night in Apr 2024
Response from Marunouchi Hotel on 11 Apr 2024
Thank you for staying us and reviewing.Our hotel is located just a one-minute walk from the Marunouchi North Exit of JR Tokyo station.This area is lined with office buildings, but there are also various commercial facilities such as the Marunouchi Building and JP Tower.We are looking forward to seeing you again.
Thank you very much for staying with us.Marunouchi hotel is directly connected to the Marunouchi North Exit of JR Tokyo Station via an underground passageway, so you can go wherever you want.We are looking forward to seeing you soon.
Right next to Tokyo Central Station. Exactly what we needed after a long flight.
Steve
Stayed 1 night in Apr 2024
Response from Marunouchi Hotel on 6 Apr 2024
Thank you very much for staying with us at Marunouchi Hotel. Our hotel is just a minute's walk from the Marunouchi North Exit of JR Tokyo Station so we can offer easy access to airport.We hope you will enjoy the next visit and look forward to welcoming you again.
10/10 Excellent
Gordon
18 Mar 2024
Gordon
Stayed 1 night in Mar 2024
Response from Marunouchi Hotel on 11 Apr 2024
Thank you for reviewing us and we appreciate your feedback.We eagerly anticipate your next visit and look forward to serving you again.
Proximity to Tokyo station, eatery options and shopping areas. Recommend to stay while in Tokyo.
Lee Lee
Stayed 1 night in Mar 2024
Response from Marunouchi Hotel on 21 Mar 2024
Thank you for reviewing us and we appreciate your feedback.Marunouchi hotel is just a minute's walk from the Marunouchi North Exit of JR Tokyo Station, so can be conveniently used as a base for sightseeing. Also, there are various shopping center(Marunouchi OAZO, Shin Marunouchi Building, KITTE Marunouchi etc..)in neighborhood. We are looking forward to seeing you again.
10/10 Excellent
Kirk, Seattle
9 Mar 2024
Liked: Property conditions & facilities
Great hotel right next to the train station and with direct access in to the B1 level to get anywhere.
Staff was always very attentive and helpful.
Kirk
Stayed 4 nights in Mar 2024
Response from Marunouchi Hotel on 14 Mar 2024
Thank you very much for staying with us.Marunouchi hotel is conveniently located just a minute's walk from the Marunouchi North Exit of JR Tokyo Station and directly connected to the subway lines via an underground passageway.We look forward to welcoming you again.
Nice hotel
Good location
Very convenient to shopping malls and underground nearby.
Reasonable room rate
Oscar
Stayed 2 nights in Jan 2024
Response from Marunouchi Hotel on 19 Jan 2024
Thank you very much for staying with us at Marunouchi Hotel and your comment. Marunouchi Hotel offers easy access to many stations, as well as to anywhere in Tokyo, making it the perfect place to enhance your Tokyo sightseeing experience. We are look forward to welcoming you again.
10/10 Excellent
ALISON
11 Jan 2024
ALISON
Stayed 2 nights in Jan 2024
Response from Marunouchi Hotel on 17 Jan 2024
Thank you for reviewing us and we appreciate your feedback.We eagerly anticipate your next visit and look forward to serving you again.
Convenient and really nice clean room. Great location as well.
Jimmy
Response from Marunouchi Hotel on 15 Feb 2024
Thank you very much for staying with us.Marunouchi hotel offers easy access to JR Tokyo Station and Tokyo Metro lines, as well as to anywhere in Tokyo, making it the perfect place to enhance your Tokyo stay.We eagerly anticipate your next visit and look forward to serving you again.
Right in front of Tokyo main station. Yet very quiet and beautiful inside.
Hiromi
Stayed 2 nights in Nov 2023
Response from Marunouchi Hotel on 12 Dec 2023
Thank you very much for staying with us.We would like to thank you for your comments.Marunouchi hotel is just a minute's walk from the Marunouchi North Exit of JR Tokyo Station. It would be great if you like our hotel.We look forward to welcoming you again.
10/10 Excellent
WENKAI
5 Dec 2023
WENKAI
Stayed 3 nights in Dec 2023
Response from Marunouchi Hotel on 2 Jan 2024
Thank you for reviewing us and we appreciate your feedback.We eagerly anticipate your next visit and look forward to serving you again.
10/10 Excellent
Pires
2 Dec 2023
Pires
Stayed 1 night in Dec 2023
Response from Marunouchi Hotel on 23 Dec 2023
Thank you for reviewing us and we appreciate your feedback.We eagerly anticipate your next visit and look forward to serving you again.
Wonderful hotel. Staff very helpful and professional. Great location for access to Tokyo Station for trains, Narita Express, Shinkansen. Restaurants and shops nearby.
Philip
Stayed 6 nights in Nov 2023
Response from Marunouchi Hotel on 3 Dec 2023
Thank you very much for staying with us.We are glad you like our service and the location of our hotel.Marunouchi hotel is just a minute's walk from the Marunouchi North Exit of JR Tokyo Station, so can be conveniently used as a base for Tokyo stay. Also, there are various shopping center in neighborhood. We hope you will enjoy the next visit and look forward to welcoming you again.
10/10 Excellent
Daniel
28 Nov 2023
Daniel
Stayed 1 night in Nov 2023
Response from Marunouchi Hotel on 21 Dec 2023
Thank you for reviewing us and we appreciate your feedback.We eagerly anticipate your next visit and look forward to serving you again.
10/10 Excellent
Robert
20 Nov 2023
Liked: Property conditions & facilities
Great hotel next to Tokyo Station
Great hotel right next to Tokyo Station. Minutes from anywhere in Tokyo
Robert
Stayed 1 night in Nov 2023
Response from Marunouchi Hotel on 24 Nov 2023
Thank you very much for staying with us.Our hotel is directly connected to the Marunouchi North Exit of JR Tokyo Station via an underground passageway so you can take some transportations conveniently.We eagerly anticipate your next visit and look forward to serving you again.
Fantastic hotel located conveniently next to the Tokyo JR Station. It was elegant, clean and quiet with the most friendly and helpful staff.
Arkadiusz
Stayed 3 nights in Oct 2023
Response from Marunouchi Hotel on 15 Nov 2023
Thank you very much for staying with us.We would like to thank you for the special comments.We are glad you like our service and the location of our hotel.We hope you will enjoy the next visit and look forward to welcoming you again.
Great for travel to/from airport and Tokyo Station (across the street!). The staff was helpful and the concierge Saido is wonderful. Room very comfortable with nice view. The only thing I would change is if your room is ready, why not let you check in even if it before 3pm? Seems unnecessary and petty to make people wait if the room is ready (not to mention, it is a zoo if everyone has to check in at the same time). Also, should have a computer in the Business Center.
Susan
Stayed 2 nights in Oct 2023
Response from Marunouchi Hotel on 29 Oct 2023
Thank you very much for choosing Marunouchi Hotel among the many hotels in Tokyo. We apologize for not meeting your expectations regarding check-in and business center.We are relieved to hear that you had a relaxing time in your room. We will continue to make every effort to support your stay and look forward to welcoming you back to Marunouchi Hotel.
I absolutely loved my stay at Marunouchi Hotel and would stay there again in a heartbeat! The staff was so kind and helpful. The breakfast at the French Restaurant was delicious with lots of options. It was super quiet and clean. The hotel manager took time to chat with me about Japan in general and even took me to the train station to make sure I didn't get lost after I checked out. Although it was only a 5 minute walk, it was very much appreciated.
Claudia
Stayed 2 nights in Oct 2023
Response from Marunouchi Hotel on 28 Oct 2023
Thank you very much for staying with us.We would like to thank you for the special comments.We are very glad that you like our hotel and service. At the French restaurant "pomme d'Adam", you can enjoy an American breakfast buffet with a choice of 10 main dishes and a wide variety of vegetables. We will do our best to make your stay a pleasant one, so please feel free to let us know if you need any assistance.We are looking forward to seeing you again.
8/10 Good
Ronald
Travelled with family
22 Oct 2023
Liked: Staff & service
Would Recommend
We stayed at this hotel for a family trip and the service here was excellent. We had our 5 year old daughter with us and they were very accommodating and provided her with all her needs. The rooms though were quite old fashioned however it was clean and comfortable.
Ronald
Stayed 3 nights in Oct 2023
Response from Marunouchi Hotel on 25 Oct 2023
Thank you for staying at Marunouchi Hotel for this important trip for your family. We are honored that you chose us.Our hotel is perfect not only for business trips, but also for you to use as a base for your trip to Japan with your children. We offer many amenities and rental equipment. We hope you and your daughter are relaxing and enjoying your stay with us, and we look forward to welcoming you all to our renovated hotel, which will be undergoing renovations starting in November 2023.
Very convenient hotel next to Tokyo Station. Very attentive staff even though it primarily serves business travelers. The concierge helped us get to the bullet train, something he did not have to do.
Liane
Stayed 4 nights in Oct 2023
Response from Marunouchi Hotel on 23 Oct 2023
Thank you very much for staying with us.We would like to thank you for your comments.Our hotel is directly connected to the Marunouchi North Exit of JR Tokyo Station via an underground passageway.We eagerly anticipate your next visit and look forward to serving you again.