Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and smart lock details; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Access methods
Private entrance, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Sakura Cross Hotel
Sakura Cross Hotel
Sakura Cross Shinjuku East
Apartment Sakura Cross Hotel Shinjuku East Tokyo
Tokyo Sakura Cross Hotel Shinjuku East Apartment
Apartment Sakura Cross Hotel Shinjuku East
Sakura Cross Hotel Shinjuku East Tokyo
Sakura Cross
Sakura Cross Shinjuku Tokyo
Sakura Cross Hotel Shinjuku East Hotel
Sakura Cross Hotel Shinjuku East Tokyo
Sakura Cross Hotel Shinjuku East Hotel Tokyo
Frequently asked questions
Is Sakura Cross Hotel Shinjuku East pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sakura Cross Hotel Shinjuku East?
This property doesn't offer parking.
What time is check-in at Sakura Cross Hotel Shinjuku East?
Check-in begins at 4:00 PM.
What time is check-out at Sakura Cross Hotel Shinjuku East?
Checkout is at 11:00 AM.
Where is Sakura Cross Hotel Shinjuku East located?
Located in Shinjuku, this hotel is within 1 mile (2 km) of Isetan Department Store Shinjuku, Shinjuku Gyoen National Garden and Waseda University. Tokyo Imperial Palace and Tokyo Dome are also within 3 miles (5 km). Higashi-shinjuku Station is 6 minutes by foot and Wakamatsu-kawada Station is 7 minutes.
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Sakura Cross Hotel Shinjuku East Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 60 out of 120 reviews
10 - Excellent
60
Rating 8 - Good. 42 out of 120 reviews
8 - Good
42
Rating 6 - Okay. 7 out of 120 reviews
6 - Okay
7
Rating 4 - Poor. 5 out of 120 reviews
4 - Poor
5
Rating 2 - Terrible. 6 out of 120 reviews
2 - Terrible
6
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10
The property is clean, the room is spacious, the staff is friendly, it is close to the train station and Family Mart. I highly recommend this place!
Guilmore
Stayed 3 nights in Jul 2025
6/10
The property is convenient and close to places to be visited.
Jocelyn
Stayed 1 night in Jun 2025
10/10
Property was very comfy and just the right size for what it’s for. Beds were comfortable! Host was very attentive. Love the fact that the shower is in a separate room. Definitely recommend!
KARINA
Stayed 3 nights in May 2025
8/10
very quiet and clean room, convenient access to familymart, Shinjuku and public transit. No easy way to dispose of trash, no elevator, no water filling station and no microwave are my only complaints.
Chao
Stayed 4 nights in Jun 2025
10/10
Easy comfortable, and friendly place
Ilan
Stayed 3 nights in Apr 2025
8/10
Top was the staff's responsiveness and flexibility, very service oriented. The location is just a few minutes longer to the nearby train stations.
Todd
Stayed 1 night in Apr 2025
10/10
Staying at this hotel was such a pleasant experience. It was in a quieter area of Shinjuku while also being walking distance from the busier areas and train stations. The staff were very attentive. The room is so spacious, compared to other places in Tokyo-we had 9 bags for a 3 person room and we're still able to walk around comfortably. The wood carpet and wet shower were such nice touches. I would highly recommend this hotel to anyone coming to Tokyo.
Samip
Stayed 5 nights in Apr 2025
8/10
Rooms are small and my big concern is no elevator. Staff are nice especially Tham
Everlie
Stayed 13 nights in Mar 2025
10/10
Family mart is really close which is convenient for our breakfast and snacks buying. For a group of 4 persons you have to be strategic with your luggages as space is limited. I love the toilet and washroom.
Bernard
Stayed 6 nights in Mar 2025
8/10
Property is quite a walk to hirajuku subway station. But still walkable which we did with a 7 y.o. We walk to the subway everyday. The rooms are small but still manageable if you arrange your luggages. Family of 4. 2 big, 2 medium, 3 small luggages and 4 backpacks. We are all so packed inside the room😆. 1 queen bed and 1 sofa bed. We are all so tight. For the price it’s good. We were in the second floor no elevator. It’s clean. if you don’t mind these inconveniences, this hotel is for you. It’s a little far from kabuchiko but our family able to walk back and forth during morning and night time. We feel safe. Our 7 yo able to manage the walking. No staff at check in but there was a staff at check out who is very helpful in carrying our luggages. Still recommend.
Dafoodil
Stayed 3 nights in Jun 2025
8/10
Good and spacious family room with space for up to 6 people. A bit far from metro station but ok. Quite quiet location despite being close to large road. Very service oriented and helpful staff
Peter Martin
Stayed 3 nights in Dec 2024
10/10
Very clean room including toilet and very friendly and helpful staff, excellent and highly recommended!
Ken
Stayed 5 nights in Aug 2024
10/10
Excellent
Naiza
Stayed 1 night in Oct 2024
10/10
Great service. Nice small and very comfortable room
Derrick
Stayed 9 nights in Jun 2024
10/10
Our stay at Sakura East was nice - the place was clean, conveniently located and nicely priced.
Heidi
Stayed 4 nights in Apr 2023
10/10
Staff was so helpful and friendly. Easy to communicate via message through Expedia app.
Cindy
Stayed 12 nights in Jun 2024
10/10
We traveled with 2 teenagers. The location is great and quiet . We found a bakery ( not open and, Monday and Tuesday unfortunately ), a great pizza place and a laundromat just around the corner. The room was super clean and staff very nice and helpful. The room was a little small for 4 of us but still ok. Highly recommended
Severine
Stayed 6 nights in Sep 2024
2/10
Very small room snd bathroom , no space to store our luggages before checkin and that was not mentioned on expedia. Windows allowed air in
AMR
Stayed 2 nights in Dec 2024
10/10
Walking distance to train and a few eateries. Staff nice. Small but clean.
Jesusa Roxas
Stayed 9 nights in Jul 2024
2/10
They were not accommodating to our needs when we noticed there were period stains on the bed.
Christian
Stayed 3 nights in Dec 2024
10/10
We stayed 1 night and we like the facility. It was quiet and close to a lot of restaurants and shopping stores. Lots of convenience store too.
Leonora
Stayed 1 night in Aug 2023
10/10
Off the beaten path in quieter part of Shinjuku. About a 20 minute walk from shinjuku station. Overall a nice property.
Benjamin
Stayed 6 nights in Nov 2023
8/10
Everything was above expectations. I was prepared for the stairs and small.space.
One potential concern for folks (other than no elevator for people with mobility limitations) that might be worth mentioning is the noise from outside. We were on the 4th floor but conversations of people in the streets could be heard. Soundproofing could be better. It was no issue for me as I wear noise cancelling headphones to sleep but my son had to use ear plugs for the first time. These are provided within the room.
The staff was exceptionally sweet and courteous. Room was very clean and well equipped for a space so small (by N. American standards).
The stairs were no problem for us but we only had 1 small suitcase. The stairs are wide enough but they are abit steep, we would have been taking a couple breaks on the way up if we brought our regular suitcases. Also there would be little to no storage area for big luggage either. Best to come as light as possible.
Lastly, they have a very comprehensive guide book with information, instructions and rules. There are a couple uncommon hotel rental rules including one that mentions no eating food in the room. Something to be aware of if you were planning to travel on a budget and not eat at restaurants all the time or just like to have random snacks all the time.
Que Phuong
Stayed 2 nights in May 2025
10/10
We enjoyed our stay very much. The room is big enough for the 4 of us.clean. there,s a Family mart just round the corner. There's a train station abt 8 min walk.Nice place. Thank you to the great staff too.
AMY
Stayed 7 nights in Nov 2022
8/10
There was 5 of us young adult women visiting Japan for the first time and this hotel was good for us: clean, located in a nice neighborhood with walking distance to 2 subway entrances and at least 5 Convenient Stores. My only suggestions are:provide some tatami pillows to sit on, a few shelves above the outlets for electronics and same size matress for the couch