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Reviews of Eurostars Toledo

4 out of 5
Eurostars Toledo
Paseo San Eugenio S/N, Toledo, Toledo

Reviews

8.4

Very good

Rating 10 - Excellent. 211 out of 554 reviews" "
Rating 8 - Good. 254 out of 554 reviews" "
Rating 6 - Okay. 67 out of 554 reviews" "
Rating 4 - Poor. 16 out of 554 reviews" "
Rating 2 - Terrible. 6 out of 554 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gennie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Charles, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist handled our arrival perfectly! Friendly, professional, very responsive to our questions. He went way beyond our expectations.

8/10 Good

Jose

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to public transportation. However the room had a annoying smell.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great service! The staff was well trained. Wonderful answers to all our questions!
Stayed 1 night in Jun 2023

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was extremely nice. The young lady receptionist was so nice and helpful. Lobby was very spacious. The restaurant was also very large. Breakfast was great. Would definitely recommend this hotel.
Stayed 1 night in May 2023

10/10 Excellent

GOTTFRIED

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Weimin

Travelled with partner
Liked: Cleanliness, staff & service
Clean and basic.
Stayed 2 nights in Oct 2022

8/10 Good

Masoud

Liked: Staff & service, property conditions & facilities
Good but expected more for 4 star at this price
The hotel is good but for a four-star hotel it’s lacking. There is no tea kettle in the room, there are even no Kleenex in the room. Very few electrical outlets, and in bathroom ceiling I see mold. The air conditioner temperature of the room needs to be a little colder.
Stayed 1 night in Sep 2022

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
No bar???
This is a hotel with no bar?????
Stayed 1 night in Jul 2022

10/10 Excellent

Yuri

Stayed 1 night in May 2022

8/10 Good

Morella

Stayed 1 night in Apr 2022

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, spacious, modern room. Not right downtown but walkable and felt safe walking at night.
Stayed 1 night in Mar 2022

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manha excelente !
Quartos não são grandes, banheiro bom e com estacionamento embaixo. Bem localizado a 5 minutos de carro da Safon onde se para o carro para subir a rampa e entrar na cidade antiga pelas escadas rolantes. Funcionários super atenciosos e gentis.
Stayed 1 night in Oct 2021

6/10 Okay

Jerome

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great about this property except for the bed which basically was all springs and maybe a half an inch of cushion for a four-star hotel I would expect beds with much higher quality that you can actually sleep on very disappointed with the bed but the staff was excellent great food very clean establishment just get some new beds
Stayed 2 nights in Sep 2021

2/10 Terrible

Javi, Madrid

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pensaba que Eurostars era una empresa seria y me han demostrado que no. Viajaba con mi pareja y no pudimos dormir ninguna de las dos noches debido a un ruido de motor que los propios empleados del hotel identificaron como "muy molesto" pero no pudieron cambiarnos de habitación. Los colchones eran muy incómodos al ser de muelles y la ducha no tenía casi agua caliente. Las lámparas de la habitación tenían cortes de luz y el wifi era muy deficiente. Ante todos estos defectos no nos dieron ninguna solución y a día de hoy sigo esperando que alguien asuma responsabilidades después del dineral que nos gastamos por noche. UNA EXPERIENCIA PARA NO VOLVER NUNCA.
Stayed 2 nights in Feb 2020

4/10 Poor

Ofer

Disliked: Cleanliness, property conditions & facilities, room comfort
Whatever price is offered it’s is not worth it
Hotel seems to be due for demolition or at least a major renovation. Seats are broken in lobby. Showers don’t work. Walls are discolored.
Eurostar sign smashed and missing letters
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
We were given rooms underneath the dining room. The dining room has marble floors and heavy wooden chairs. The noise in our room was unbearable - it went on from 6 p.m. until after midnight and started at 6 in the morning. The staff at the desk had to know that they were giving us BAD rooms. Never stay in a room on the first floor! (For example room 101). It was not a very good stay and EUROSTARS hotels should know better.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2019

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great staff
Nice hotel with great staff - even nice on Christmas Eve. The breakfast was great and had local specialties to try. Great views of Toledo from some rooms.
Stayed 1 night in Dec 2018

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, room comfort
Not a 4 star hotel
It is situated in a residential area, so quiet & restful nights. It is 15 mins downhill on foot to Puerta Bisagra, which is the entrance to the old city, but returning to the hotel means an uphill walk! A regular shuttle service there would be nice. It's a 4 star hotel, yet no coffee making facilities in the room. The room is also dimly-lit. Since it tries to be eco-friendly, shower gel, body lotion & shampoo dispensers should be installed, instead of having them in tiny disposable containers. Paying 11 euros per person for the buffet breakfast is too high, since breakfast is available in a few other cafes downhill from the hotel at half that price! It was nice to offer guests cold water infused with slices of lemon & fresh apples at the reception daily. I think a hotel near or within the old city would have been a better option.
Stayed 4 nights in Sep 2018

8/10 Good

mario

Liked: Cleanliness, staff & service, room comfort
It’s a nice hotel, nothing fancy about it , but it has parking, and like 10 minutes walk from downtown Toledo.
Stayed 1 night in Sep 2018

8/10 Good

David

Good Value
Walking distance to the walled city and a $6 Euro cab ride to the train station. Simple, clean room. We had a view of old Toledo.
Stayed 1 night in Aug 2018

8/10 Good

David, Fergus, ON.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in new part of town.
The hotel was very good in itself, but on a slight hill about a 15 minute walk from the old city, or a taxi ride. Once this was dealt with, very quickly, all the old city was available. There were no other problems with this hotel
Stayed 2 nights in Jun 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out side the old city town Reachable with taxi to go to city centre The hotel facility meet the standard The bathroom is clean and nice
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
The hotel staff were very slow at check-on, to answer questions or to get someone go service fee bar. They were not helpful about parking. They were on the phone quite awhile while we waited. Great hotel and great valie
Stayed 1 night in May 2018

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eurostars Toledo
I used a GPS navigator to find the place and the GPS took us to the street and number, but there was no hotel there. Turns out the hotel is about a 100 up on another street. It is quite a walk from the hotel to the city center and IT IS ALL UP HILL as Toledo sits on top of a mountain. The hotel was fine -- clean, service was good and staff is friendly. Breakfast was okay.
Stayed 1 night in Jan 2018

10/10 Excellent

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נעים, נקי ושרותי. ממוקם במקום מרכזי ובמרחק הליכה לכל אטרקציה
Stayed 1 night in Dec 2017

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great hotel, quality service with a smile
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and very clean room. Hotel very close to city center.
Stayed 2 nights in Sep 2017

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Bo, Berkeley, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Quiet Hotel with Great Food!
A nice hotel a little bit away from the crowd of the old city but inexpensively accessible to the city center. Hotel rooms were spacious. Restaurant was great: food was delicious and everything was reasonably priced!
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and comfortable
Just what we needed for a break from bikes. Easy walk into historical centre of Toledo. As usual with with Spain, the room was exceptionally clean, and the staff very friendly and helpful.

10/10 Excellent

Rene, St Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful visit
Toledo was my last stop on a road trip around Spain and Portugal. The hotel was just outside of the main town. It was an easy walk into the city. There was parking available near the hotel. Breakfast was good although the dinner menu was limited. The hotel staff were friendly and helpful. Toledo is a beautiful city to visit. I highly recommend it as well as this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernity/Tranquility near ancient city centre.
The hotel is like a home from home. Taking everything into consideration I would recommend this hotel to anyone who appreciates a quiet location very near to an ancient city.

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel for Toledo
Most convenient warm modern hotel

8/10 Good

Itzetht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location.
It was convenient location.

8/10 Good

Peter, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for a short break in Toledo
Reasonably priced comfortable hotel with excellent staff and reasonable breakfast. Never saw the bar manned once during our 3 day stay! Short bus ride from nearby into the old town centre and excellent bus services, route 5 and 41.

8/10 Good

Zeeshan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, if you are not bringing a car
Hotel was great for everything except one. If you have a rental car do not stay at this hotel. It's absolute maze to get to the hotel entrance with a car. There is no parking, no matter when you go! You are basically driving on a foot path to get there and its just not possible. Had to park 1 km away in a private lot and walk over with luggage to checkin

6/10 Okay

Alex, Canada

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Budget hotel, ok if you pay 3* hotel price
We decided to book this hotel after a great experience at the 4* Eurostars Patios in Cordoba. Despite the 4* rating of this hotel, this is a 3* hotel if you are generous: - room was basic: some worn out furniture; spots of peeling wallpaper; super hard mattress; uncomfortable pillows - pool is an add on rather than a feature: small size; mostly surrounded by walls; only about 4-6 loungers; equal depth and not child friendly; with a shack that serves a few drinks - location is farther than it seems: nothing much around (like grocery, shops restaurants); not really that close to Toledo given the hilly nature of the city On the somewhat positive side: - lobby looks nice; with seating areas and a small coffee/bar area - reasonably priced underground parking; though rather small for larger cars, some guests preferred to park in public parking across the hotel to avoid car damage - ok breakfast buffet, through the service was not great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Great hotel. Large rooms, breakfast was reasonably priced and good. Parking was not expensive on the street right outside the hotel. Easy to get to and walking distance to historical center.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
My room smelled like cigarette smoke, which was a big disappointment, furthermore very nice hotel. The breakfast buffet was phenomenal!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for stop-over en route to ferry. Easy walk downtown for tapas at friendly bar.

8/10 Good

leka, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel quit clean in lovely landscape , but a
The staff are very friendly , helping and honest , but the towel in the bath are so old and hard to used ,need to replacement