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Private host

Hotel Chais

3.0 star property
Guests relax poolside or enjoy drinks in the beautiful garden, savoring excellent food and beverages while staying connected with complimentary WiFi

Choose dates to view prices

Hotel Chais offers a peaceful garden retreat with local cuisine at the restaurant and drinks at the bar. Free WiFi keeps you connected, and self parking is convenient for longer stays. Enjoy the outdoor pool and 24/7 front desk for a hassle-free experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Housekeeping

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About this property

Hotel Chais

  • Property highlights
  • You can look forward to a garden, a restaurant and a bar at Hotel Chais. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking
    • A 24-hour front desk
  • Room features
  • All guestrooms are individually furnished, and offer amenities such as free WiFi.
  • More amenities include:
    • Bathrooms with rainfall showers
    • 30-inch TVs with cable channels
    • Wardrobes/cupboards and daily housekeeping

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View from property
El Santuario Resort & Spa
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  • Pool
  • Spa
  • Parking included
  • Restaurant
8.4 out of 10, Very good, 943 reviews
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includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Does Hotel Chais have a pool?

Yes, this property has an outdoor pool.

Is Hotel Chais pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Hotel Chais?

Self-parking is free at this property.

What time is check-in at Hotel Chais?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Chais?

Checkout is at noon.

Where is Hotel Chais located?

Situated in Valle de Bravo, this hotel is within a 15-minute walk of Valle de Bravo Dam, Ixtapantongo National Training Center and Hridaya Club Garden. Normal School of Valle de Bravo and Casa De Oración Carmel Maranatha OCD are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

10

Cleanliness

10

Amenities

10

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha tranquilidad, y una atención de primera
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities
buena atención
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Ivan Cervantes

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Verified

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024