Hue Hotel Guide - Tomb of Tu Duc hotels in Hue, Vietnam.

"Great customer service "

"Beautiful hotel with amazing staff. Service was outstanding and staff was friendly and helpful. "

"I had a very relaxing time at this property. The staff were very kind and attentive and would check up on me quite regularly about any needs I might have. I rented a scooter for the day and felt the axle was bit misaligned and expressed my concern. They immediately and rather quickly brought another one which was perfect. The food served is also very delicious and I would recommend to have breakfast included as the property is a bit further from imperial city. The room itself was so beautiful and very clean. No bugs, no strange stains. I had an incredibly peaceful stay here. As I mentioned above the property is a little further away from imperial city but it is closer to all the tombs and abandoned water park, etc. if you rent a scooter, you’ll have access to everything in Hue. Overall, an amazing stay! "

"The spa was great, and the staff looked after guests very well"

"This booking was a nightmare from start to finish. I think it's a scam listing, and I'm still trying to get my money back! The host was unresponsive. I kept sending them messages to get a confirmation from them, and I never heard back.Vrbo sent me a 'Keys to your trip' email with an address for the property that went to an empty lot. The taxi driver was just as confused as I was. In the end, I had to book myself into a hotel because I couldn't find the property using the details provided to me. I spoke to a Vrbo agent about getting reimbursed. They called the property manager, who finally responded. The property manager was meant to cancel the trip so that I could get reimbursed, but that hasn't happened. I'm not sure if I'll ever get my money back at this rate.Do yourself a favor, avoid this place! "