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Reviews of The Tompkinsville Inn

2.5 out of 5
The Tompkinsville Inn
1500 Edmonton Rd, Tompkinsville, KY

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 61 reviews" "
Rating 8 - Good. 24 out of 61 reviews" "
Rating 6 - Okay. 7 out of 61 reviews" "
Rating 4 - Poor. 4 out of 61 reviews" "
Rating 2 - Terrible. 6 out of 61 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lue

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms need a little love, breakfast was cereal,milk and coffee. Not much. Good place for a couple nights.
Stayed 1 night in May 2024

4/10 Poor

Tonya, Columbus

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Steve

Business traveller
Liked: Staff & service
Front staff was excellent. The room was OK. Bed was comfortable. The bathroom was a little outdated wallpaper coming off the wall, not too much hot water kind of lukewarm. Rusty shower curtain rod. Smoke detector went off for no reason early evening, and I had to take it off the ceiling. breakfast was just two kinds of cereal and some bread for toast. Water was cold for the tea.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jedediah, Graytown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for the price. Super nice and accommodating staff.
Stayed 1 night in Mar 2024
Response from Tompkinsville Inn on 11 Mar 2024
Dear Jedediah,Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you found our hotel very nice and clean, and that our staff left a positive impression. We look forward to welcoming you back for another stay in the future. If there's anything specific you enjoyed or if there are areas where we can improve, please feel free to let us know. Safe travels until we have the pleasure of hosting you again!

8/10 Good

Edward

Travelled with family
Liked: Staff & service
We have stayed here several times over the years and always loved it but this last stay we noticed that there needed to be some upkeep to the property and a little more detail in cleaning the rooms.
Stayed 2 nights in Feb 2024
Response from Tompkinsville Inn on 8 Mar 2024
Dear Edward,We appreciate you taking the time to share your feedback regarding your recent stay with us. We take all guest comments seriously and strive to provide the best possible experience.We sincerely apologize for the inconveniency during your stay, Your feedback regarding little more detail cleaning has been duly noted and will be addressed with our house keeping team. Also regarding upkeep, we are in-between the process.Again we appreciate your feedback, and we hope you'll consider giving us another opportunity to provide you with a more positive experience in the future.

10/10 Excellent

Jeanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Quiet, nice, comfortable - just right for a quick stay. Clean room. Staff was friendly
Stayed 1 night in Feb 2024
Response from Front Desk Mngr on 10 Feb 2024
Dear Jeanie,Thank you for taking the time to share your experience at our Tompkinsville Inn, Kentucky. We appreciate your kind words, and we are happy to have you as our repeat guest. We look forward to providing you with another great experience the next time your travels bring you through this area.

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Fariq

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and nice place
Stayed 4 nights in Aug 2023

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed was like a hammock. Not good for a bad back. Shower was confusing. Wall paper was peeling off in the bathroom, ice machine was broken, breakfast was a joke & you could see daylight around the door. Other than those few items it was ok.
Stayed 1 night in Jul 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

JUAN

Stayed 2 nights in Jul 2023

10/10 Excellent

Rhonda

Stayed 2 nights in Jun 2023

2/10 Terrible

Mary

Stayed 5 nights in May 2023

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and clean. The stuff was nice and friendly.
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not again
A woman was at the front desk who couldn’t communicate with me in English so she called to a young person to come out to help me. I made reservations but they couldn’t find them, and I had to ask if there was a room available, she didn’t just offer one. I asked for non-smoking, when I opened the door the room reeked with the smell of smoke. When I went back to the front desk, the young person (teenager) and woman were still there, and when I said that I had asked for non-smoking she started arguing with me that the room she gave me WAS non-smoking and how they had a sensor that would show them at the front desk if someone smoked in there. I said for her to go with me and smell it for herself. Then she opened the door she had come out and talked to someone and then she came out and said that they would let me have another room. When I tried to check out I had to go find the person cleaning the rooms because ringing the bell got no response. That lady was very nice and courteous. Although it was relatively clean, I will sleep in my car before I would stay there again.
Did not use that dial.
I saw this when I dropped something on the bathroom floor.
A paint peeling spot
Stayed 1 night in May 2023

8/10 Good

Jacob

Stayed 2 nights in Apr 2023

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was friendly. The room needs better lighting. Extension cord to connect lights kept coming out because it was behind bed. Lights flash when rolling in bed lol. Outlet was very loose plug falling out. Room felt dirty but i don't think it really was

6/10 Okay

Susan

Liked: Cleanliness, staff & service, room comfort
Basic no frills hotel, good for couple of nights.
I was traveling alone for personal reasons. The room was fine. I had a problem with the shower because I had never seen a shower where you pull part of the nozzle down. I am elderly and it was difficult to take a bath instead of a shower. I also noticed that they used microfiber sheets in my room - which you can't bleach - and which hold in odors. I felt like I was sleeping in a mechanic's bed. Don't know why they didn't use cotton white sheets that you can wash in hot water and remove all bodily scents.
Stayed 2 nights in Mar 2023

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Only motel in the area. I have to say that it is a small business, not a chain. The people service was good. If i had to stay in the area, i would choose this place. Pool, smokers for bbq, gas grills, and very clean. It is not a 3 star, but a really good 2 star motel. I had the best night sleep here and i stayed at 8 hotels this trip. I smoked outside my room and grabbed a can for my butts. It was gone and thrown away within 20 minutes. They keep the place up well. Skip breakfast.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Found empty beer cans and pills behind night stand. Room was ok. The owner however is a prick.
Stayed 1 night in Dec 2022

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Markedly Pleasant experience.
It was clean and comfortable. I would suggest booking online and not over the phone as there are some language struggles. Staff was super nice and accommodating. Continental breakfast. Everything worked. TV. Coffee pot. Microwave. Fridge. Ice machine. Well, the ice machine glitched and the attendant fixed it after he was made aware of the jam. Hot water. Clean beds. What more do you need?
Stayed 2 nights in Dec 2022

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don't advertise breakfast as a selling option when I can find more food on the floor of my truck. Other than that, nice place at a good price. Friendly staff and spacious, comfortable rooms. Its good to have a hotel this nice in the area.
Stayed 2 nights in Nov 2022

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were able to check in early which was very helpful due to the circumstances as to why we were traveling.
Stayed 1 night in Oct 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for an overnight stay. Clean, quiet, and comfortable.
Stayed 1 night in Oct 2022

10/10 Excellent

CHAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent and the staff was friendly. My room was nice, comfortable, and clean.
Stayed 2 nights in Sep 2022

8/10 Good

Elaine

Liked: Staff & service
Disliked: Amenities
Reminded me of motels we would stay in during the 60's-70's when the family drove to Florida before the interstates. Clearly a family affair. Well intended. Shower/toilet floor needs someone on the floor with a brush to get the black grime out of the corners. Internet wouldn't work despite going to the office to get the password. Nice bed. Traveling alone I don't like ground floor direct to outside doors, but this one sealed like a bank vault. Felt safe the entire time.
Stayed 1 night in Oct 2022

2/10 Terrible

walter

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Russell

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2022

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely maintained
Stayed 1 night in Sep 2022

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean . As far as breakfast other than cupcakes and other packaged stuff. Had bagels 2 days but were not replaced when finished. Dont expect any real breakfast here. Coffee was good.
Stayed 4 nights in Aug 2022

6/10 Okay

MARCI, Sparta

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The suite we stayed was old & very out dated.
Stayed 1 night in Aug 2022

4/10 Poor

Hongqiang

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
WIFI didn’t work. The ‘24 hour front desk’ isn’t 24 hour. Room is dated.
Stayed 1 night in Jul 2022

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have pictures and this place should be shut down . Roaches filthiest place I ever had to stay only hotel in Thompkinsville plus owner was sleeping both times I went into office very unprofessional
Stayed 2 nights in Jun 2022

6/10 Okay

Rodger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We got in late and the person at the desk was very rude to us with his comments we had a talk with the manager and she seemed to be descent after that not a great hotel but it was alright for a quick stay but not good enough for a long term stay
Stayed 3 nights in Jun 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, property was well kept and would definitely stay there again
Stayed 2 nights in Jun 2022
Response from Heather on 16 Jun 2022
Thank you for your feedback! We look forward to having you again!

10/10 Excellent

KELLI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Quite and peaceful.
Stayed 1 night in Jun 2022
Response from Heather on 16 Jun 2022
Thank you for your feedback! Come back anytime!

2/10 Terrible

John

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Dead squirrel that an animal had started eating directly in front of our door. The pool had so many hairs in it that they got stuck on your hand. Very outdated room with a toilet handle that was broken.
Stayed 1 night in May 2022

4/10 Poor

Diana

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Heather on 25 May 2022
Thank you for your feedback and we will be addressing your concerns.

8/10 Good

Kelley

Travelled with family
Liked: Cleanliness, staff & service
It’s not a five star hotel but it was near where we needed to be. My room was clean. It’s definitely an older hotel that could use some updates but I would recommend it to others that have business in Tompkinsville.
Stayed 2 nights in May 2022
Response from Heather on 11 May 2022
Thank you for your feedback!

2/10 Terrible

Sarah

Stayed 1 night in May 2022

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Apr 2022
Response from Heather on 11 May 2022
Thank you for your feedback!

6/10 Okay

Swany

Travelled with family
Liked: Cleanliness, staff & service
Freat area
Great area, was nice to park and unpack to the door. We will be back, beds need updating. Coffee pot was great. For the price you can bet that.
Stayed 1 night in Apr 2022
Response from Heather on 11 May 2022
Thank you for your feedback!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before. We’re we’re very pleased. The staff was very friendly. A little work being done on property during this stay
Stayed 1 night in Mar 2022
Response from Paul patel on 20 Mar 2022
Thank you 🙏

8/10 Good

EDITH

Liked: Staff & service, amenities
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Go somewhere else
They would not switch my room to non smoking even though Im highly allergic to cigarette smoke. Only an antiquated establishment would have somking rooms in this day and age. I might as well have been talking to a brick wall instead of the clerk. The hotel was not at capacity either so I could have been moved. We ened up at the Quality Inn in Glasgow for $15 less per night! Goto Quality Inn in Glasgow,Ky they will take care of you.
Stayed 1 night in Feb 2022
Response from Heather on 25 Feb 2022
Dear Guest, I am sorry to hear of your dissatisfaction with our facility. If you choose to stay with us again please ask to speak with me directly and I will be sure your accommodations are up to par. -The Tompkinsville Inn Manager