Tongsha Ecological Park Hotels

"Good thoughtful hotel"

"Nice property to stay."

"The upgade to the executive room was the best part of this booking."

"Check-in staff was unexperienced and couldn't find my reservation for quite some time. Had to seek help from other staff. So spent quite long at check-in. Otherwise in general the hotel is fine."

"I would have expected that, being a Hilton hotel, the staff would be more proficient in English. Communication was extremely difficult, as it tends to be throughout China. However, I did expect that at least one staff member would have a sufficient level of English to convey basic ideas. I would suggest that, since they receive guests from all over the world—and English is the most widely spoken language after Chinese—they consider having a greater number of staff members with stronger English...

"The staff are very helpful and everyone very friendly. Especially Cindy on reception desk and the porter at the front. Always happy to assist and made stay very pleasurable indeed. Buffet breakfast is wide choice for all tastes and consistently well prepared and delicious. Will be staying again. "

"the hotel was nice and the customer service was very kind and nice"

"Gutes Hotel in zentraler Lage."

"Perfect hotel for me to stay. The best thing is clean everywhere in the room, lobby, restaurant. All staff are more than kind. But no clean places to eat at around the hotel. Just for local peole."

"clean STAFF WAS FRIENDLY. i WILL RECOMMEND AND STAY HERE AGAIN"

"I had an unpleasant experience during breakfast at your hotel. I had briefly left my table—after switching the status sign to red, indicating it was occupied—to get a cup of coffee. When I returned, I was surprised to find that all my unfinished food & cutlery were cleared away, and another guest was seated at my table. When I asked about this, the waiter brusquely told me that it was a four-seater table, as if that justified removing my belongings without any consideration. While I’m absolutely...

"Breakfast"

"Very nice modern hotel with surprisingly large and luxurious rooms with great amenities. Even a washer dryer in the room. I did laundry three times! Breakfast at the hotel restaurant was good. Many things to choose from. The location is in a busy area with lots of local restaurants in easy walking distance. The street food at the nearby night market was fun. "

"There’s bad drainage smell in the badroom"