Superior Twin Room, 2 Queen Beds, Non Smoking
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Reviews of Shamrock Hotel Motel

3 out of 5
Shamrock Hotel Motel
604 Ruthven Street, Toowoomba, QLD

Reviews

7.4

Good

Rating 10 - Excellent. 49 out of 230 reviews" "
Rating 8 - Good. 97 out of 230 reviews" "
Rating 6 - Okay. 49 out of 230 reviews" "
Rating 4 - Poor. 21 out of 230 reviews" "
Rating 2 - Terrible. 14 out of 230 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice helpful staff. I enjoyed my time here and will certainly c9me back again.
Stayed 1 night in Feb 2024

10/10 Excellent

Teske

Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024

2/10 Terrible

Tanikka

Stayed 1 night in Jan 2024

8/10 Good

Joy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay
Uprated to double room as mine wasnt ready. Comfotable beds, A/c, clean and comfortable. Restaurant and bar on site.
Stayed 2 nights in Nov 2023

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Liked it was close to all amenities in Toowoomba
Stayed 1 night in Oct 2023

8/10 Good

Ram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good.
Stayed 1 night in Sep 2023

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Modern renovated room and bathroom. Great bed and wonderful shower. Friends also stayed and their room was fairly ordinary .
Stayed 1 night in Sep 2023

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with our stay staff were great we will definitely stay again
Stayed 2 nights in Sep 2023

8/10 Good

Stephen J

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
All good, did what we wanted.
Stayed 1 night in Sep 2023

4/10 Poor

Denise

Disliked: Staff & service, property conditions & facilities
Bed was comfortable, room was basic but clean and all I needed, but the shower was in poor form and I didn't even want to use it. Staff were hard to find to check in. The worst thing was the drunk woman who was bashing on the door next door at 2.30am and screaming for her partner to let her in. She kept going for half an hour. Definitely didn't feel safe as a female solo traveller and won't be back.
Stayed 1 night in Jul 2023

6/10 Okay

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good for the price
Stayed 1 night in Jun 2023

10/10 Excellent

louise

Stayed 1 night in Jun 2023

8/10 Good

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect just for the night. Location was good Pub had an awesome food Kettle didn’t work thou. Overall great property, definitely will be staying there again.
Stayed 1 night in Apr 2023

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service
Went out of their way to help us. Very friendly and the bed and pillows were super comfortable
Stayed 1 night in Apr 2023

4/10 Poor

Daniel

Liked: Staff & service
Stayed 1 night in Apr 2023

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff couldn’t assist enough
Stayed 1 night in Apr 2023

10/10 Excellent

anthony

Stayed 1 night in Mar 2023

6/10 Okay

Tanya

Travelled with partner
Liked: Cleanliness, staff & service
Got what we paid for The smallest TV I have ever seen and a lot of channels didn’t work Notice said not to use spa bath due to water restrictions which I thought were over

8/10 Good

Maggie

Stayed 1 night in Dec 2022
Response from Shamrock on 3 Jan 2023
Thank you for your kind review.

8/10 Good

Narelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, room was very clean, tv wasnt working they got onto asap. Enjoyed the food good price
Stayed 2 nights in Sep 2022
Response from Afsana on 27 Oct 2022
Thank you for your kind review. We are starting full renovation all motel rooms soon.

10/10 Excellent

Kaylene

Travelled with partner
Liked: Cleanliness, staff & service
Close to main part of town,sops & restaurants within walking distance
Stayed 1 night in Sep 2022
Response from Afsana on 27 Oct 2022
Thank you for your kind review.

4/10 Poor

Donald

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was noise all night from adjoining rooms. I think there may have been a bucks night party staying at the premises and the yelling and talk and partying continued throughout the night. The noise made it nearly impossible to sleep.
Stayed 1 night in Aug 2022
Response from Afsana on 27 Oct 2022
Our apology for your inconvenient. if you mention that to any of our staff we could minimize the noise.

8/10 Good

Vicki

Business traveller
Liked: Staff & service
accommodation & amenities old and worn needing a revamp BUT extremely clean & homely location a plus, friendly and serviceable staff.
Stayed 1 night in Aug 2022
Response from Afsana on 27 Oct 2022
Thank you for your kind review. We are starting full renovating the motel rooms soon.

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

8/10 Good

Alistair

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel motel is ageing however the staff are friendly and helpful and the rooms are really clean
Stayed 1 night in Jun 2022
Response from Shamrock on 12 Jun 2022
Thank you for your kind review. We are looking at renovating the motel rooms and breathing new life into them sometime in the near future.

8/10 Good

Clark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, I had a deep sleep thanks.
Stayed 3 nights in May 2022
Response from Shamrock on 12 Jun 2022
Thank you for your kind review.

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2022

4/10 Poor

steven

Disliked: Staff & service, property conditions & facilities, room comfort
Old rooms No staff Average food
Stayed 1 night in May 2022

10/10 Excellent

Carlee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2022

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Petrus

Liked: Staff & service, amenities
Staff pleasant, food good and value for money great
Stayed 2 nights in Nov 2021

4/10 Poor

Ryan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Oh No!
I hate giving negative reviews, but it is also important for the travel community to know what they are in for. This motel is one of the worst I have stayed in. Check in was by way of me finding a bar person to assist, then walking back around the other side of the pub to a very cluttered and dirty reception desk, not a good first impression. This theme continued, as the grounds around the rooms are as if the place has been literally abandoned, with graffiti, rubbish, unkept gardens and just general dirtiness. The rooms show every single bit of their age, with holes in bathroom door, marks all over walls, mould, heavily dripping tap, chipped furniture, weird funky smell and just generally unpresentable. I struggle to see how these rooms are fit to rent, let alone for the price charged ($150 for the night). Sorry to be so harsh, but it is all the unfortunate truth.
Stayed 1 night in Nov 2021

8/10 Good

Kay

Liked: Staff & service
They provided good cheap food
Stayed 2 nights in Sep 2021

10/10 Excellent

Virginia

Stayed 2 nights in Sep 2021

4/10 Poor

Denise

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not just tired it is exhausted Well over due for a renovations and the outside areas need more than just a clean and tidy Not the sort of property I would return to or recommend
Stayed 1 night in Sep 2021

8/10 Good

Lynnette

Travelled with group
Liked: Cleanliness, staff & service
Renovations are being done, so a little inconvenience but needs to be done!
Stayed 2 nights in Sep 2021

10/10 Excellent

anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oid hotel
Good price Good location Entertainment Friendly staff
Stayed 1 night in Feb 2021

10/10 Excellent

Clint, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location as it is pretty much in the centre of town and still reasonably priced
Stayed 1 night in Oct 2020

2/10 Terrible

Mandy, Toowoomba

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room - even a used nappy under the bed. The manager was rude and swore at us when we asked for a refund.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from Wayno on 12 Oct 2020
Thankyou for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Close to the city centre, and good price with accommodation and meals.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Mariescanlon, Kingswood nsw

Liked: Cleanliness
The room was good could of had another chair I know there was not much room but a single bed would of been better as the spare bed takes up less room shower strong bed comfortable we ate in the hotel steak was perfect and the Christmas pudding just finished off the meal. A jug of fresh milk makes the tea and coffee taste better thank you
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019