Elegancia hotels in Torcy, Paris

"Great staff members at checking. If anything to suggest, offer complementary water in the room . Thank you"

"If you believe that comfortable indoor climate control and air flow are basic hotel necessities, do not stay at this place. What a paradoxical experience. An amazingly efficient and friendly free shuttle service from (and to) the airport made a great first impression, as did the general condition of the newer, hermetically sealed and insulated hotel structure and the staff. We got to our room and the AC was not working. It was hot. No airflow. We went down to the reception because front desk refused to answer the phone. There were multiple guests complaining about the same thing. The explanation? Today was warm outside, but tomorrow it will be cold, so the hotel does not turn on the AC! In fact, they keep it off until sometime later in May of each year. Can you open a window? Absolutely not, this is an energy efficient (meaning you can roast to death) hotel, and we are told the airplanes flying over would then be too loud. Solution by a stressed out staff? Give everyone an electric floor fan to provide some relief. Unbelievable. Management here has no business being in the hospitality industry. It rained the next day, and under their approach, they'd probably turn off the showers since it was wet outside. I rarely give poor reviews, but this was a terrible choice despite all the things this hotel should have in its favor. Shame on the management of this establishment for their ridiculous penny pinching antics."

"They were renovating and no lounge or bar area was available. I would not have booked here had I know. Also spa not opened during my stay "

"The breakfast is not worth 25Euro and freshness and cleanliness questionable. The hotel is very convenient. The rooms are comfy and quiet and clean but the hotel has zero amenities and has alot of construction on lower level. It’s over priced for a hotel whose facade is essentially boarded up. "

" good breakfast "

"staff great"

"Clean room and great location near the Eiffel tower and metro stations."

"Overall stay was good. The air-conditioning didn't seem to be working because it was hot in the room. "

"Welcoming staff, dormatory was clean, very nice breakfast and really well situated"