Tori Hell

Clean cosy home at the border of old town minutes away from sights and eateries. Apartment was spacious and comfortable, good hot water. Check in was an online formality breeze.

After arriving, we find no elevator and we have to carry all our stuff up a few flights of windy hot stairs. We get to the room and there's no AC. Finally got a fan that didn't do very much. Then there was the shower. The first day I get there and I see a squeegee in the shower, thinking cleaning staff left it behind. Later, after my shower I realized why it was there. The entire bathroom was flooded after a simple shower and I have to come out of the shower and start cleaning their bathroom. Instead of giving me a squeegee, invest in a shower door so I don't need to clean your bathroom each time I shower. Such a pretty looking modern building, with thoughtless design. Couldn't wait to leave. Also, there's no staff and the chat is an AI agent until you get to a human.

Everything was lovely, from the breakfast to the staff. I love small hotels and they’ve done an excellent job at maintaining it. Everyone was friendly and the location was wonderful.