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Reviews of Novotel Toronto Centre

3.5 out of 5
Novotel Toronto Centre
45 The Esplanade, Toronto, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1021 out of 1441 reviews" "
Rating 8 - Good. 317 out of 1441 reviews" "
Rating 6 - Okay. 60 out of 1441 reviews" "
Rating 4 - Poor. 22 out of 1441 reviews" "
Rating 2 - Terrible. 21 out of 1441 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very decent and lovely hotel. I would stay again and again and again and again...
Stayed 3 nights in Apr 2024
Response from Neesta T on 2 May 2024
Dear Noah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Elise

Liked: Cleanliness, amenities, property conditions & facilities
That hotel was nice and clean but the hot tub was cold and horrible also the rooms was nice and staff were ok. Parking was easy but coming out was not its too small.
Stayed 1 night in Apr 2024
Response from Neesta T on 2 May 2024
Dear Elise,We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Toronto Center

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2024
Response from Neesta T on 2 May 2024
Dear Mona,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Taylor, Winnipeg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the Nicki Minaj concert and was blown away with the service, presentation & general atmosphere. Front desk workers are very friendly and will help you with any issues & is very close to many notable places in Downtown Toronto. It was a 5-10 minute walk to the Scotiabank Arena & has convenient stores nearby. We went to the pool area and while it was not as big as we expected, we still enjoyed the facility. For the price it costed with the fabulous service, Novotel Toronto Center is the best choice if youre going to Toronto for a small trip.
Stayed 2 nights in Apr 2024
Response from Neesta T on 2 May 2024
Dear Taylor,We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Toronto Center

10/10 Excellent

Vijesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel. Do not understand why there was an early check-in fee when my room was already ready. First time I have ever paid an early check-in fee
Stayed 5 nights in Apr 2024

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Neesta T on 2 May 2024
Dear Olivia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Neesta T on 2 May 2024
Dear Sean,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel close to walk around the city!
Stayed 2 nights in Apr 2024
Response from Neesta T on 2 May 2024
Dear Jose,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Oi Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the centre of downtown. Very close to union station and surrounding by nice and chill restaurants. Staff are friendly and helpful, the best experience I have in Toronto. Highly recommended.
Stayed 1 night in Apr 2024
Response from Neesta T on 2 May 2024
Dear Oi Yan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

loraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfy beds lovely pool. Fantastic staff especially breakfast staff at cafe nicoles
Stayed 3 nights in Apr 2024
Response from Neesta T on 2 May 2024
Dear Loraine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

2/10 Terrible

Caitlin

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Parking was a major issue for our stay at this hotel. We were not aware of the height restrictions for our vehicle, thus we had to park at the back of the building. The staff member that checked us in did not mention that we would need a parking permit for same. We received a warning for this on our vehicle. When we brought this to the attention of the staff member, she was very condescending, rude, and unhelpful. We were disappointed in the behaviour of the staff member at the front desk as we did not feel she was being willing to help us and we felt as if we were being treated poorly by her. When we questioned why she hadn’t mentioned the parking permit upon check in - she stated “I didn’t know where you parked.” And again, gave us unfriendly, poor attitude. The hotel is a great location and clean. However, the staff member that we dealt was ridiculous and I likely would not rebook because of this experience.
Stayed 3 nights in Apr 2024
Response from Neesta T on 2 May 2024
Dear Caitlin,Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Toronto Center

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and convenient to restaurants
Stayed 3 nights in Apr 2024
Response from Neesta T on 29 Apr 2024
Dear Nancy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and check-out were extremely easy. All of my preferred locations were within walking distance. I would have liked bar services to be open later on a Saturday night.
Stayed 1 night in Apr 2024
Response from Neesta T on 28 Apr 2024
Dear Courtney,We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Toronto Center

10/10 Excellent

Georgenia, La Quinta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Neesta T on 29 Apr 2024
Dear Georgenia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying at a competing hotel that was just as expensive but much less comfortable and classy, this was a respite. Thanks so much.
Stayed 1 night in Apr 2024
Response from Neesta T on 28 Apr 2024
Dear Sean,We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Toronto Center

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will stay there again.
Stayed 1 night in Apr 2024
Response from Neesta T on 27 Apr 2024
Dear Jennifer,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and well priced compared to other options. Rooms are well appointed.
Stayed 3 nights in Apr 2024
Response from Neesta T on 27 Apr 2024
Dear Jacqueline,We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Toronto Center

10/10 Excellent

Karli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Neesta T on 28 Apr 2024
Dear Karli,We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Toronto Center

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Neesta T on 26 Apr 2024
Dear Erik,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Theresa, Kingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. Easy check- in, friendly staff and our room was spacious and clean. The dining area was above standard, food and drinks were tasty.
Stayed 1 night in Apr 2024
Response from Neesta T on 25 Apr 2024
Dear Theresa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Hua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb!
Stayed 1 night in Apr 2024
Response from Neesta T on 25 Apr 2024
Dear Hua,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Regine igania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet space. House keeping comes regularly, staff very helpful and polite. Cafe Nicole restaurant is very good with all you can eat breakfast. A lot of walkable destinations in regards to downtown or Uber for cheap. Pool, hot tub and gym kept clean.
Stayed 3 nights in Apr 2024
Response from Neesta T on 25 Apr 2024
Dear Regine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 5 nights in Apr 2024
Response from Neesta T on 25 Apr 2024
Dear Rachel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy to get all around the downtown core.
Stayed 3 nights in Apr 2024
Response from Neesta T on 25 Apr 2024
Dear Scott,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

8/10 Good

Joey

Travelled with family
Liked: Cleanliness
I stay at Novotel for 2 nights, everything was good, but they don’t have housekeeping,I need used 2 time each towel! And no coffee/tea / cup refill, only first day I can drink coffee!
Stayed 2 nights in Apr 2024
Response from Neesta T on 25 Apr 2024
Dear Joey,Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Novotel Toronto Center

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars! Lovely modern interior inside. Comfortable beds and spacious rooms. Great showers. Location of this hotel is the winning factor for me. Less than 10mins walk to Union station and less than 5 mins to the Lawrence market and Gooderham building. 15mins walk to the distillery district. Really excellent hotel for tourists to get around on foot. Would stay again!
Stayed 2 nights in Apr 2024
Response from Neesta T on 25 Apr 2024
Dear Shannon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very welcoming and friendly. Clean and comfortable. Restaurant was great, pool was nice. Great spot. Would return.
Stayed 2 nights in Apr 2024
Response from Neesta T on 22 Apr 2024
Dear Timothy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Jordyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean and has everything you need.
Stayed 2 nights in Apr 2024
Response from Neesta T on 22 Apr 2024
Dear Jordyn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel exceeded our expectations. The room was not cramped, it was clean and everything was in the right place. Bonus points for lighting and usb/electric outlets. We enjoyed the hot tub and sauna. And the breakfast buffet was amazing with lots of fresh options.
Stayed 3 nights in Apr 2024
Response from Neesta T on 22 Apr 2024
Dear Sheila,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Neesta T on 21 Apr 2024
Dear Jasmine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Neesta T on 21 Apr 2024
Dear Catherine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 1 night in Apr 2024
Response from Neesta T on 20 Apr 2024
Dear Tammy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Alexia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints it was great!
Stayed 1 night in Apr 2024
Response from Neesta T on 20 Apr 2024
Dear Alexia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Neesta T on 19 Apr 2024
Dear Madison,Thank you for sharing your wonderful experience at Novotel Toronto Centre! We're thrilled you had an enjoyable stay and are excited to welcome you back soon.Best wishes,Neesta TamangNovotel Toronto Centre Team Members

10/10 Excellent

Steve

Perfect and priced accordingly to venue
Stayed 2 nights in Apr 2024
Response from Neesta T on 20 Apr 2024
Dear Steve,We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Toronto Center

6/10 Okay

Meirah

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Neesta T on 20 Apr 2024
Dear Meirah,We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Novotel Toronto Center

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Apr 2024
Response from Neesta T on 18 Apr 2024
Dear Pauline,Thank you for sharing your wonderful experience at Novotel Toronto Centre! We're thrilled you had an enjoyable stay and are excited to welcome you back soon.Best wishes,Neesta TamangGuest Services SupervisorNovotel Toronto Centre Team Members

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Convenient location, clean modern rooms, nice pool. Will stay again!
Stayed 4 nights in Apr 2024
Response from Neesta T on 25 Apr 2024
Dear Brittany,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Novotel Toronto Center

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Apr 2024
Response from Neesta T on 18 Apr 2024
Dear Michelle,Thank you for sharing your wonderful experience at Novotel Toronto Centre! We're thrilled you had an enjoyable stay and are excited to welcome you back soon.Best wishes,Neesta TamangGuest Services SupervisorNovotel Toronto Centre Team Members

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Neesta T on 18 Apr 2024
Dear Shelby,Thank you for sharing your wonderful experience at Novotel Toronto Centre! We're thrilled you had an enjoyable stay and are excited to welcome you back soon.Best wishes,Neesta TamangGuest Services SupervisorNovotel Toronto Centre Team Members

8/10 Good

Perry, Montreal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, 10 minutes walk to business area's
Stayed 3 nights in Apr 2024
Response from Neesta T on 18 Apr 2024
Dear Perry,Thank you for sharing your wonderful experience at Novotel Toronto Centre! We're thrilled you had an enjoyable stay and are excited to welcome you back soon.Best wishes,Neesta TamangGuest Services SupervisorNovotel Toronto Centre Team Members

10/10 Excellent

Zaheed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Central location
Stayed 2 nights in Apr 2024
Response from Karan on 17 Apr 2024
Dear Zaheed, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at The Novotel Toronto Centre. We hope to welcome you back soon for another fantastic experience. Warm regards, Karan WarraichRooms Division Manager

10/10 Excellent

Stacy, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, delish restaurant, relaxing pool.
Stayed 2 nights in Apr 2024
Response from Karan on 17 Apr 2024
Dear Stacy, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at The Novotel Toronto Centre. We hope to welcome you back soon for another fantastic experience. Warm regards, Karan WarraichRooms Division Manager

8/10 Good

Zainab

Travelled with partner
Liked: Cleanliness, property conditions & facilities
the location was very nice . Service was average
Stayed 4 nights in Apr 2024
Response from Karan on 17 Apr 2024
Dear Zainab, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at The Novotel Toronto Centre. We hope to welcome you back soon for another fantastic experience. Warm regards, Karan WarraichRooms Division Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located in the St Lawrence Market district, we were able to walk to the Leafs and Jays games. Also easy walking distance to the Distillery district, Sugar Beach, Hockey Hall of Fame, and Union Station. Excellent service and reasonable pricing in the hotel restaurant, Cafe Nicole. Best breakfast ever! Excellent coffee.
Stayed 4 nights in Apr 2024
Response from Karan on 17 Apr 2024
Dear Robert, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at The Novotel Toronto Centre. We hope to welcome you back soon for another fantastic experience. Warm regards, Karan WarraichRooms Division Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Apr 2024
Response from Karan on 17 Apr 2024
Dear Michael, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at The Novotel Toronto Centre. We hope to welcome you back soon for another fantastic experience. Warm regards, Karan WarraichRooms Division Manager

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Karan on 17 Apr 2024
Dear Scott, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at The Novotel Toronto Centre. We hope to welcome you back soon for another fantastic experience. Warm regards, Karan WarraichRooms Division Manager

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Karan on 17 Apr 2024
Dear Paul, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at The Novotel Toronto Centre. We hope to welcome you back soon for another fantastic experience. Warm regards, Karan WarraichRooms Division Manager

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable and quiet. Close to Union Station and St. Lawrence market. There are restaurants near but we enjoy walking to Queen st shopping and dining
Stayed 1 night in Apr 2024
Response from Neesta T on 15 Apr 2024
Dear Teresa,Thank you for sharing your wonderful experience at Novotel Toronto Centre! We're thrilled you had an enjoyable stay and are excited to welcome you back soon.Best wishes,Neesta TamangGuest Services SupervisorNovotel Toronto Centre Team Members