Santos hotels in Torre-Pacheco, Murcia

"Such a nice hotel. Pleasant staff. Fantastic value "

"A very nice, well kept and homely villa - perfect for a family of 4. Superb communication from both the owner and property manager. We had a great week's holiday, thank you."

"The property needs some updating. Areas showing wear and tear need to be fixed. Not a 5 star property. No bath mats, only 2 towels, no in room safe, no coffee machine. We could not use the A/C since entire hotel was still on heat and we were told that the hotel was either one or the other. Being 25 celcius out, couldn’t understand why the heat would still be running. Staff seemed pre-occupied and not particularly motivated to help. Property also understaffed. We were told that outdoor pool was heated, but it was ice cold."

"The property was plenty big enough for 5 adults and 1 child, but could do with updating.1. 25% of the light bulbs were not working.2. Sofa getting a bit tired.3. BBQ area was unusable. Cooking grills not been cleaned in ages and nothing to clean it with. Charcoal great broken and the ash removal tray just had a giant hole in it.4. Outdoor shower head was missing.5. Air con unit in the lounge needs fixing.6. Had to go and buy our own bread knife.7. Very bad sewage smell in the master bedroom 3 times during a 5 night stay.Sorry, I hate to be negative, but these are simple fixes."

"The villa is on a corner plot in a quiet area of the resort. Easy walking distance from the supermarket, golf course and restaurants"

"Lovely place to stay. Hosts were amazing to communicate with and very helpful. Kitchen is well equipped. Nice quiet neighborhood. Drive to the beach is easy and only 15 minutes away. Los Alcazares is a fun little beach town with some great restaurants and gorgeous beaches. All in all a great place to be!"

"Great communication, instructions & overall service. Clean, tidy & perfectly fab!"

"The location of the penthouse apartment on the resort is really good. Only 15-20 mins from RMU airport. This resort has 24/7 security and is gated. Each time you enter and leave the resort the registration of the vehicle is recorded - it feels very safe here. The apartment block is located in a very quiet area. We visited in off peak so hardly anyone around. Despite having directions to locate the apartment it wasn’t easy to find. The underground parking for the car is a great idea but it would be helpful to provide instructions on how to use the remote control to open the gate. Plus the light in the car park didn’t work initially so we had to use our phone light to see where we were walking. The apartment had all your basic items and is ideal to use as a base to sleep. There is a terrace where you can sit but it was in the shade all day. The apartment boiler did not function properly when the heating and the hot water were on together. We did contact the management company who were very friendly and helpful but unfortunately the offered solution did not rectify the issue. We were able to manage the situation albeit, very inconvenient. There is a Spa supermarket on site which is really well stocked. It is slightly more expensive but not by a lot. The supermarket is within walking distance and very easy to find. The written information given by the owner prior to arrival and in the apartment needs updating."

"Quality of the property was excellent. "