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Reviews of Hotel Parasol by Dorobe

4 out of 5
Hotel Parasol by Dorobe
Paseo del Colorado, 42, Torremolinos, Malaga

Reviews

7.4

Good

Rating 10 - Excellent. 72 out of 392 reviews" "
Rating 8 - Good. 158 out of 392 reviews" "
Rating 6 - Okay. 108 out of 392 reviews" "
Rating 4 - Poor. 42 out of 392 reviews" "
Rating 2 - Terrible. 12 out of 392 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Eyal

Liked: Staff & service, room comfort
simple and nice
great location. simple and comfortable. street parking near by. 5min walk to the beach. simple breakfast.
Stayed 2 nights in Oct 2023
Response from Hotel Parasol by Dorobe on 23 Nov 2023
Thank you very much for your comment and your rating.Hoping to see you next timeKind regards

10/10 Excellent

Lord Dr Gery Maes Van de

Stayed 2 nights in Oct 2023
Response from Hotel Parasol by Dorobe on 23 Nov 2023
Muchas gracias por su valoración!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3-star Hotel
Parasol Garden is in a great location about 200m from the beach and close to restaurants, bars and supermarkets. Torremolinos Centre is about 30mins walk away. Food at the hotel was a bit repetitive but cooked well and tasty. Our room was cleaned daily and the hotel overall was kept clean and tidy. The staff were friendly and helpful. This is a great 3-star hotel and good value for money.
Stayed 8 nights in Oct 2023
Response from Grego on 22 Oct 2023
Dear Karen,Thank you very much for the interest you have taken in responding to our feedback. Please be assured that we will use your feedback to try to improve where we feel we have fallen short.Best RegardsGregoReception

8/10 Good

Aneta

Stayed 4 nights in Oct 2023
Response from Hotel Parasol by Dorobe on 23 Nov 2023
Buen díaMuchas gracias por dejarnos su valoraciónSaludos

8/10 Good

Ewelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel Parasol by Dorobe on 23 Nov 2023
Thank you very much for your rating and your nice pic!

6/10 Okay

Eva

Stayed 1 night in Sep 2023
Response from Hotel Parasol by Dorobe on 23 Nov 2023
Thank you very much for your rating.

10/10 Excellent

Susan

Stayed 1 night in Sep 2023
Response from Hotel Parasol by Dorobe on 23 Nov 2023
Thank you very much for your rating!

10/10 Excellent

Monica

Stayed 2 nights in Sep 2023
Response from Hotel Parasol by Dorobe on 23 Nov 2023
Buen díaMuchas gracias por dejarnos una valoración de su reciente estancia con nosotros!

2/10 Terrible

Ahmad

Travelled with family
Disliked: Property conditions & facilities, room comfort
Save your money and don't stay here.
Got a room that was probably a janitor room before since it was called 51S or 5S with a piece of tape and put by the door. Bed sheets were dirty and had stain. Breakfast was below average. Bathroom door was making more noise than F1 car. Air conditioning had 1 remote for 2 Ac units. No extra bed sheets or pillows. No parking, had to park on streets. I would never stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Lars

Stayed 6 nights in Jun 2023

6/10 Okay

Matie

Stayed 4 nights in Jun 2023

10/10 Excellent

Alfredo

Stayed 1 night in May 2023

8/10 Good

Jean-Christophe

Stayed 1 night in May 2023
Response from Grego on 5 Jun 2023
Cher Jean Christophe,Nous apprécions l'effort que vous avez fait pour répondre à notre évaluation. Nous tiendrons compte de vos commentaires afin de continuer à nous améliorer à l'avenir.Nous vous remercions et vous prions d'agréer, Madame, Monsieur, nos salutations distinguées.GregoService de la réception

4/10 Poor

Martin

Stayed 2 nights in May 2023
Response from Grego on 22 May 2023
Estimado Cliente,Le agradecemos el interés que se ha tomado en valorar nuestro hotel. Hay aspectos en los que apreciamos que debemos seguir mejorando. Seguiremos trabajando en esta linea para seguir mejorando y agradandole en un futuro. Un saludoGregorioDepartamento de Recepción

10/10 Excellent

Cheryl

Stayed 2 nights in May 2023
Response from Grego on 5 Jun 2023
Dear Cheryl,We appreciate the effort you made to respond to our review. We will take your feedback into account in order to continue to improve on a future occasion.Thank you very much and best regardsGregoReception Department

8/10 Good

Mario

Stayed 1 night in May 2023
Response from Grego on 22 May 2023
Estimado Mario,Le agradecemos el interés que se ha tomado en valorar nuestro hotel. Igualmente, apreciamos que la sensación que le hemos dado es buena. Seguiremos trabajando en esta linea para seguir mejorando y agradandole en un futuro. Un saludoGregorioDepartamento de Recepción

10/10 Excellent

Morad

Stayed 1 night in Apr 2023
Response from Grego on 22 May 2023
Estimado Cliente,Le agradecemos el interés que se ha tomado en valorar nuestro hotel. Creemos que hemos captado su atención, dada la alta puntuación que nos ha concedido. Seguiremos trabajando en esta linea para seguir mejorando y agradandole en un futuro. Un saludoGregorioDepartamento de Recepción

8/10 Good

Marcus

Stayed 2 nights in Apr 2023
Response from Grego on 22 May 2023
Estimado Cliente,Le agradecemos el interés que se ha tomado en valorar nuestro hotel. Creemos que hemos captado su atención, dada la alta puntuación que nos ha concedido. Seguiremos trabajando en esta linea para seguir mejorando y agradandole en un futuro. Un saludoGregorioDepartamento de Recepción

4/10 Poor

Dora

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Mau
Quarto frio, sem ar condicionado. Falta de roupa quente nas camas. Casa de banho com toalhas pequenas e sem ventilação. Não existe frigorífico no quarto, o que é péssimo para quem tem que colocar medicamentos que exijam frio (nem outro tipo de alimentos). Internet Wi-Fi péssima.
Stayed 2 nights in Apr 2023
Response from Grego on 26 Apr 2023
Estimado cliente,Agradecemos el tiempo empleado en respondernos. Nos gustaria comentarle que la habitación dispone de calefacción y de mantas. También hay a disposición de todos los clientes una nevera en recepción para depositar medicinas. Lamentamos que elhotel no haya cumplido por completo sus expectativas. Trabajarmos para mejorar en todos esos aspectos.Un saludoGregorioRecepción

8/10 Good

Luder, South Croydon

Stayed 4 nights in Apr 2023
Response from Grego on 22 May 2023
Estimado Cliente,Le agradecemos el interés que se ha tomado en valorar nuestro hotel. Seguiremos trabajando en esta linea para seguir mejorando y agradandole en un futuro. Un saludoGregorioDepartamento de Recepción

6/10 Okay

Martti

Stayed 1 night in Apr 2023
Response from Grego on 22 May 2023
Estimado Cliente,Le agradecemos el interés que se ha tomado en valorar nuestro hotel. No obstante hay aspectos en los que apreciamos que debemos seguir mejorando. Seguiremos trabajando en esta linea para seguir mejorando y agradandole en un futuro. Un saludoGregorioDepartamento de Recepción

8/10 Good

Lorianne

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2022

8/10 Good

Hanne Oma

Stayed 4 nights in Oct 2021

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with outdoor swimming pool, altho no hot tub at present. Buffet restaurant nice, yet only offers dairy milk no soya or almond plant milk options available, please offer more eco friendly options! Thank you for the stay.
Stayed 1 night in Oct 2021

10/10 Excellent

GWYNETH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying here as I love the garden views from the rooms over the swimming pool, and loved to hear the daytime and evening music from the bar! And during holiday times they offer an evening programme such as karaoke or dancing flamenco show and kids club. Buffet service is good, although would be even better if they would offer some vegan options such as non dairy milk for tea or coffee or cereal at breakfast... Which other hotels offer. And excellent for our planet as well! To reduce some disastrous effects on our climate.
Stayed 3 nights in Oct 2021

6/10 Okay

ROBERT

Liked: Cleanliness, staff & service
Good location
Hotel is well located near sea and cafes shops etc, and also with a nice pool area. Rooms were clean and well maintained although along with the hotel generally also a bit dated. Beds were rather hard, small and uncomfortable. Food was average but edible. Staff friendly and helpful. All in all a reasonable but not outstanding budget option.
Stayed 7 nights in Oct 2021

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
I was travelling alone and really enjoyed my stay. All I wanted was pool/beach, sun and good food. I had half board (included breakfast and dinner), I wouldn't bother with the dinner next time because the beach restaurants are nicer for dinner in the evening. But breakfast included is always handy. The staff were all so nice and helpful and friendly, from the reception, to restaurant and bar, and the cleaning staff. I'll definitely stay here again. So close to the beach too.
Stayed 4 nights in Sep 2021

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Hotel Parasol Garden on 4 Oct 2021
Buen día estimada Soraya Gracias por dejarnos su valoración al respecto de su estadía en nuestra instalación y compartir esta hermosa fotografía. Saludos cordiales

10/10 Excellent

Atanas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Hotel Parasol Garden on 10 Aug 2021
Buen día Primeramente, muchísimas gracias por el tiempo empleado en hacernos conocer su opinión sobre su reciente estadía con nosotros, esperamos volver a recibirle nuevamente en una próxima visita a Torremolinos. Saludos cordiales

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Location for short break
Evening entertainment not great. Staff helpful . Super quiet location great sea view.
Stayed 4 nights in Mar 2020

8/10 Good

Agila

Travelled with family and small children
Price is very cheap, w included b'fast which was good. We also had included dinner, which was not fancy, but Good enough. Pools were cold in March, not hut tub. No gym. Interior wasn't updated for decades(at least change the old curtains in ballrom). Staff was friendly enough
Stayed 2 nights in Mar 2020

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Food very good and handy for beach and bars ,staff very friendly
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family and small children
We were only there for a few hours in order to catch a very early flight. So I cannot comment much. It was suitable for our purpose, namely to be close to the airport for the 6 AM flight. Hotel seems OK.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

4/10 Poor

Kevin

Disliked: Staff & service, property conditions & facilities, room comfort
Unhappy from Billericay
No Bar inside so plastic glasses all the time,could only have a coffee at breakfast in a china cup ,all other times in a flimsy plastic cup,Food was cold,little meat offered staff at Dinner very intimidating to get you out quickly,the beds are very hard
Stayed 6 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

David, England

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were all pretty helpful and friendly. A lot of things around the bedrooms needed mending, but nothing that stopped things working. eg light switch wobbly, big crack in marble round basins, batroom lock not working due to being installed upside down. I was happy with it for the price. A minute to walk to the beach. Hotel towards the edge of the town. The closer you get to the town centre the more 'stuff' there was to do.
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Nothing unique. Cheap hotel hence reflection on service. Quite run down and very noisy -- very poor sound proofing. Severely poor quality food and very limited choice. Not my type of hotel but it was a short stay and the clincher for me was free parking. But I don't think I'll book there again.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy place with great sea views and excellent staff .I only wish i had a fridge in room .
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great and WiFi all around the hotel other than that all was great but hardly any parking and food was not so great
Stayed 2 nights in Sep 2019

6/10 Okay

jackie

Disliked: Property conditions & facilities
Ok for what I needed
Could not believe they charge to use an iron and to weigh case. Toilet seat was broken. No pool towels available. Ok for what I needed .
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Dpto. Comercial on 6 Sept 2019
Buenas tardes, Muchas gracias por su valoracion y por la puntuación que nos ha otorgado. Esperamos volver a tenerles con nosotros! Gracias y saludos,

10/10 Excellent

Abdeslam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Dpto. Comercial on 6 Sept 2019
Buenas tardes, Muchas gracias por enviarnos valoración así como por la puntuación que nos han dado. Gracias por todo y esperamos volver a tenerles con nosotros. Saludos cordiales,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel on the whole was very good. The only complaint I have is we were half board but at dinner we were not allowed soft drinks with our meal-only water.
Stayed 7 nights in Aug 2019
Response from Commercial Department on 5 Sept 2019
Dear Anonymous, Thank you very much for sending us your comment. We are so pleased you liked our hotel and you had a nice time with us. I am afraid drinks or soft drinks are not included at meals. Thank you and kindest regards.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
f the price is right go for it.
Location fine 5 minutes to the beach, 25 minutes to the main bar restaurant area. Entertainment tired and old fashioned. Staff rude and abrupt, food options not worth it cold basic breakfast fine dinner huge let down. Also health and safety issue no stickers on patio doors so injury’s may happen. Wouldn't rule staying again if the right price I know what I’m getting and it’s just a base.
Stayed 4 nights in Aug 2019
Response from Commercial Department on 20 Aug 2019
Good afternoon Anonymous, First of all we thank you for the time you spent in sending us your feedback and opinion. We feel sorry you did not like our animation. Usually it is one of the aspects our customers always like. About meals, our buffet has a big variety of hot and cold soups, salads and vegetables, fish and meat as well as desserts and fruit. Our professional staff, always try to help and serve our customers with pleasure, I feel if you had any bad experience ... We are happy, even above your criticism, always constructive for us, you want to stay again with us in the future. Thanks and regards.

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It’s not good hotel the food is very bad the room is very old the towel has bad smell
Stayed 5 nights in Aug 2019
Response from Comercial Department on 13 Aug 2019
Good afternoon Anonymous, We are completely disagreed with you, we have buffet food and rest of the people is happy with it, so it can not be very bad...lots of people would be wrong.. On the other hand our hotel has an old structure but we take care of the cleanliness and it is the first time someone says towell has bad smell.