Firstly the good points,
Reception staff were great , hard working helpful etc.
Drinking water available from dispensers throughout the hotel. Great idea.
Carmen in the Spa , amazing deep tissue massage!
Unfortunately that's where the good points end.
The hotel caters predominantly for all inclusive customers which we were not. There are no options to eat on the complex other than a very poorly stocked snack bar that closes at 6pm in the evening anyway. When enquiring about eating one evening in the all inc buffet we were quoted 35 euros each for food. Extortionate , beyond belief 35 EUROS!!!! each for a buffet. Obviously we had to decline , it was a particularly cold and wet evening but had to venture out to eat. Fortunately we found a wonderful bar on the beach, Mambos , where we ate and drunk wonderful food and drink for 40 euros total.
The pool looks amazing, no argument there, but unless you can morph into a polar bear it is unusable , so cold , we were amazed that it hadn't iced over , surely during the colder months some sort of heating should be used to take the chill off???
The pool bar was closed , WHY? surely the idea of a pool bar is that when you are relaxing by the pool you are able to have a drink and snack at the pool bar.
Out of season this hotel is very isolated with the majority of local bars and restaurants closed , opening back up Easter time so bear this in mind should you be looking to book this hotel.