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Reviews of Kansuitei Kozeniya

3 out of 5
Kansuitei Kozeniya
651 Eirakuonsencho, Tottori, Tottori-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 82 out of 124 reviews" "
Rating 8 - Good. 37 out of 124 reviews" "
Rating 6 - Okay. 4 out of 124 reviews" "
Rating 4 - Poor. 1 out of 124 reviews" "
Rating 2 - Terrible. 0 out of 124 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely maintained Japanese style hotel with hot spring bath. Excellent staff service. Good breakfast but no restaurant for dinner. Excellent hotel for a relaxing stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jocelyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff at this hotel were amazing! They were incredibly friendly and helpful. We stayed in a Japanese style room and it was beautiful. Clean, well maintained and lots of room. They have a public and private onsen. The private onsen were beautiful and it was a very relaxing experience. I would highly recommend this hotel.
Stayed 3 nights in Apr 2023
Response from Kansuitei Kozeniya on 22 Apr 2023
Thank you very much for your stay in our Kozeniya.We are looking forward to welcoming you again. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the beach!!
Amazing place!! Would definitely stay here again!
Stayed 1 night in Sep 2020

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and Spacious with Lovely Baths
I had a lovely stay at this traditional Japanese Ryokan. The staff were so friendly and helpful; the room was a suite - spacious and elegant; the two private baths in the garden were superb; and the location was only a five minute walk from the Tottori Station (they'll even shuttle you back after checkout!) The breakfast included was delicious with lots of dishes (and not a buffet, which was nice.) Definitely a favorite that I'll stay at again and highly recommend to others.
Stayed 1 night in Sep 2020

8/10 Good

PHILLIP

Liked: Cleanliness, staff & service, room comfort
Great service
Great service and culture experience, but pricey.
Stayed 1 night in Aug 2018

10/10 Excellent

SissytheCat, Canada

Liked: Cleanliness, property conditions & facilities
Excellent service! In price and location wise it is one of the best onsen hotel.
Stayed 3 nights in Jul 2018

8/10 Good

vee, Bangkok , Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in good location of Tottori. Onsen is good and helpful staff.
Stayed 1 night in Dec 2017

8/10 Good

Chiu Tung Ricky

Liked: Cleanliness, room comfort
Comfortable and clean hotel
The hotel is clean and comfortable.

10/10 Excellent

Robert, Nagano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay here. The staff are very friendly. Typical high class ryokan level of service. Has 2 private family baths as well as the big baths. Good location not far from the station and there are lots of restaurants near the station. My wife and I really enjoyed our 2 nights here.

8/10 Good

としあき

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
温泉は家族風呂含め最高でした。疲れが取れリフレッシュできました。 駅までの送迎も行ってもらい助かりました。 大満足でした。 1点、お風呂の窓ガラスを磨くともっと見栄えが良くなるかも。
Stayed 2 nights in Feb 2024

8/10 Good

Po Man

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and nice staff
Stayed 1 night in Feb 2024

10/10 Excellent

BYUNGKON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
처음부터 끝까지 한결같이 친절하다.
직원들이 친절하고 모든 시설을 이용하는 것이 만족스럽습니다. 음식도 훌륭하고 역까지 차량을 제공해서 편하게 여행을 했습니다. 다음에도 또 방문하고 싶습니다.
Stayed 1 night in Feb 2024

10/10 Excellent

Meihei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

CHUN-WU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這裡是很好的選擇，人員親切，服務很好，也有接駁車，家族旅遊或個人旅行都很適合！
Stayed 1 night in Dec 2023

10/10 Excellent

Norio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

KA KI

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
凄く丁寧に対応していただき、食事の際も食べ方の分からないものは食べれるように説明と手を加えてくれたり、 オススメの観光地や雑談アドバイスと凄くお世話になりました！ 貸切風呂もすごく綺麗で満足でした。 初めての鳥取旅行だったのですがとても気分よく過ごせました。
Stayed 1 night in Jul 2022

10/10 Excellent

HIROSHI

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
こころ良くチェックインを早めてくださり宅急便対応も完璧で大変助かりました。ありがとうございます。
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
本当に素晴らしい旅館
Stayed 1 night in Aug 2021

8/10 Good

DOOHWAN KO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ひとりひとり おもてなしの気持ちが溢れた 接客が素晴らしかった。 お湯も良かった。
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

Man Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整潔的房間
溫泉太近火車站, 有點嘈; 沒有早晚餐的費用也不便宜, 在巿中心的整體環境尚算不錯!
Stayed 1 night in Jan 2020

8/10 Good

Wing Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious dinner
Stayed 1 night in Dec 2019

10/10 Excellent

Jing-Rong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

yu jung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Emiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
こぜにやならぬ、ぜいたくやですね。
大変贅沢で、快い滞在ができました。皆様親切、にこにこして、出迎え見送りも完璧。お風呂も気持ち良いし、そこにいるおば様も親しみやすく素敵。冷房も快適、水もお茶もOK。静かでよくねむれました。また行きたいです。食事はしませんでした。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
員工有禮，貼心服務，非常體貼，令人感到非常的舒服，是得很好的入住之旅，值得推薦！一泊二食，非常豐原，也很美味。
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務卓越, 環境清幽, 食物一流, 值得一去再去
Stayed 1 night in Jun 2019

10/10 Excellent

KAORI, 埼玉県

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
17時過ぎのチェックイン時に、夕食をなしで予約したが夕食をつけられるかお願いしたら快く受けてくれた。
Stayed 1 night in Jun 2019

10/10 Excellent

NORIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

SIN YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
全般的にはとても良かったです。 お風呂の古い木の椅子が触った時に少しヌルッとしたのが気になりました。もし、また鳥取に行く機会があれば是非、泊まりに行きたいです。
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

MAYUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
昔ながらの旅館の温もりある接客に、ホテルにはない魅力を感じさせる宿
出迎え・チェックイン・案内・部屋係どなたも、構えすぎず適切な距離感で、親切で温かく接していただけました。 建物は、経年は感じますが清潔で居心地の良い室礼でした。 温泉施設も、大浴場の他に家族風呂がありました。 家族風呂は、予約制ではなく案内のサインで点灯していれば使用中で、空いていれば何時でも入れます。 今度は、ゆっくりと泊まってみたいと思いました。
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
旅館的整體設施頗佳，除了有大風呂，亦有免費的家庭風呂，由於是旅遊淡季，不需要輪候，隨時可以使用。住的是和式房間，由於年紀大了，睡在地上爬起來有點吃力，另外，晚餐也是在房間享用，由於是懷石料理，前後坐在地上進食個多小時，腰部酸痛頗難受，所以第二晚要求轉往餐廳享用，也可以真正享受到食材的美味。
Stayed 2 nights in Dec 2018

8/10 Good

CHUN KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

SO MAN IRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物超所值，服務貼心
住了一睌，有家族温泉好特別。早晚都很豐富美味，物超所值。Check out 時原本要求代叫計程車往另一酒店，因為在車站附近，他們索性用shuttle bus送我，十分感激，因為外面下著大雨。服務十分貼心。
Stayed 1 night in Nov 2018

8/10 Good

kam fung

Liked: Cleanliness, staff & service
Book房時要二張床，去到話冇曬，真係好唔like，又唔知到沖涼要到浴場至有，好在服務真的好滿意。
Stayed 4 nights in Nov 2018

10/10 Excellent

ENG SENG

Excellent!
Stayed 1 night in Nov 2018

8/10 Good

Cheuk Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2018