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Hôtel Mermoz

4.0 star property
Guests escape to a peaceful garden oasis at this upscale hotel in Toulouse, where a rooftop terrace offers stunning panoramic views of the city

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Located in the heart of Toulouse City-Centre, Hôtel Mermoz provides a tranquil retreat with its garden sanctuary. Travelers appreciate the convenient dry cleaning services, rooftop terrace views, fitness center, and the refreshing seasonal swimming pool.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Double Room

Premium bedding, free minibar, in-room safe, desk

Comfort Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Double Room (for 2 people)

Premium bedding, free minibar, in-room safe, desk

Premium Double Room (for 2 people)

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Privilege room for 3 people

Premium bedding, free minibar, in-room safe, desk

Privilege room for 3 people

  • 26 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Romantic Double Room

Premium bedding, free minibar, in-room safe, desk

Romantic Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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Exterior

Premiere Classe Toulouse Sud - Portet

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The price is €52
includes taxes & fees
28 Jun - 29 Jun
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About the area

Located in Toulouse City-Centre, a neighbourhood in Toulouse, Hôtel Mermoz is in a shopping district and near the airport. Basilica of Saint-Sernin and Saint Etienne Cathedrale are local landmarks, and some of the area's attractions include Japanese Garden Toulouse and Grand Rond. Looking to enjoy an event or a game while in town? See what's going on at Palais des sports André-Brouat, or consider a night out at Le Metronum. Visit our Toulouse travel guide
Map
50 Rue Matabiau, Toulouse, Haute-Garonne, 31000

What's nearby

  • A bridge with lights reflecting on the water, a dome-shaped building, and a calm river.
    Garonne
    8 min walk - 0.7 km
  • A historic brick building with arched windows and a tall tower in the background.
    Basilica of Saint-Sernin
    9 min walk - 0.8 km
  • A grand building with a central clock, columns, and a large entrance.
    Capitole de Toulouse
    12 min walk - 1.1 km
  • A grand, illuminated building with a reflective courtyard.
    Place du Capitole
    12 min walk - 1.1 km
  • Place Wilson
    11 min walk - 1.0 km

Getting around

  • Jeanne d'Arc Metro Station
    5 min walk
  • Toulouse Matabiau Station
    7 min walk
  • Blagnac Airport (TLS)
    17 min drive

Restaurants

  • Décapsule Club
    2 min walk
  • Kai Wok
    3 min walk
  • Pizza Hut
    1 min walk
  • Le Bristol
    6 min walk
  • La Pente Douce
    6 min walk

About this property

Hôtel Mermoz

  • Upscale hotel near Place du Capitole
  • At Hôtel Mermoz, you can look forward to a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool, along with sunloungers
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Babysitting (surcharge), tour/ticket information and luggage storage
    • A TV in reception, smoke-free property and a 24-hour front desk
  • Room features
  • All 51 rooms boast comforts, such as premium bedding and air conditioning, in addition to thoughtful touches, such as free stocked minibars and bathrobes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16.50 per person
  • A bar/lounge

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 7 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 13 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 16 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16.50 per person
  • Covered self-parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Hôtel Mermoz have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hôtel Mermoz pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 13 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hôtel Mermoz?

Self-parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Hôtel Mermoz?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hôtel Mermoz?

Checkout is at noon.

Where is Hôtel Mermoz located?

Located in Toulouse City-Centre, this hotel is within a 15-minute walk of Canal du Midi, Place du Capitole and Capitole de Toulouse. Rue d'Alsace-Lorraine and Garonne are also within 10 minutes. Jeanne d'Arc Metro Station is 5 minutes by foot and Marengo SNCF Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Mermoz Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 173 out of 374 reviews
Rating 8 - Good. 161 out of 374 reviews
Rating 6 - Okay. 30 out of 374 reviews
Rating 4 - Poor. 5 out of 374 reviews
Rating 2 - Terrible. 5 out of 374 reviews

Reviews

Verified

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait pour visiter Toulouse.

Bel appartement bien équipé, bonne surface et confortable. Accueil très professionnel. Bien situé et proche du Capitol. Parking payant mais nécessaire.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super prestation

Très bel accueil. Personnel sympathique et serviable. Merci prestation de qualité !
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

je recommande

le seul point négatif : le plateau Thé café n'est pas rechargé chaque jour!
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kevin & Lynne

This is a lovely hotel a few minutes walk from the Airport bus stop at Jeanne d'Arc so easy and hassle free travel to the airport in 30 minutes. A great location means all the main sites and attractions are within walking distance but if you're not inclined the Metro is nearby, cheap and easy to navigate. We did not eat at the hotel but the rooms were clean with new towels every morning and the staff were friendly and attentive. Perfect for a long weekend.
Stayed 3 nights in Mar 2020
Verified

6/10 Okay

Lamya

Liked: Cleanliness, property conditions & facilities, room comfort

bon hôtel room service à revoir

Hôtel très bien situé, à côté de la gare et des commerces et restaurants. Personnel très accueillant. Chambre propre et confortable. J’ai eu 2 soucis. Le premier un repas de pâtes commandés au room service, elles étaient immangeables, caoutchouteuses et sans aucun goût et pourtant facturées à 16 euros ! Une salade de fruits avec seulement des oranges !! Et le 2 eme souci la machine a nespresso en panne dans la chambre et non remplacée quand j’ai signalé, à la place on m’a fait monter un café vraiment imbuvable. Je suis une addict au café donc c’est un point important pour moi ne pas pouvoir prendre mon café au réveil .
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Alexia

Liked: Cleanliness, property conditions & facilities, room comfort

Mitigé

Un personnel accueillant mais des responsables peu conciliant et commerçant
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

1ere fois dans cet établissement et j’en fais ma nouvelle escale toulousaine Dommage que l’accès au parking soit étroit
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and helpful. Hotel had a very homely feel.
Stayed 1 night in Feb 2020
Verified

8/10 Good

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel calme et accueillant.Personnel serviable. Café et thé dans la chambre
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the bus for the airport and central Toulouse
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

shelene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near city centre

Nice hotel very friendly staff at reception. Rooms are comfy just fine for a couple of nights stay. We were but a short walk from the centre of town. Also handy was a supermarket right next door. Having a car park was handy as we couldn’t use train system because of strikes. I Would recommend this quaint hotel and yes would stay again.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

charged for water that was told was free

great stay, lovely room, pool was tiny. was told the minibar was free and unlimited, asked for more waters and then was charged for it at the end? so that is a big lie
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

출장 숙소로 적당합니다

좋은데 4성급은 아닌 것 같아요
Stayed 5 nights in Nov 2019
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort

Not Bad but First Impression Wasn't Great

There was nothing particularly wrong with the room, although it was a bit smaller than i anticipated. The decor was a bit drab and the "view" was dreary but the essentials were ok. I will admit to being a little surprised that it was a 4 star; it seemed more a 3. However, what was not particularly great was the entrance: a dark tunnel ending in a creaking gate that required one to buzz for entrance - but hard to find the button in the dark. That was followed by three sets of stairs to haul your luggage up. In short, you initially feel like you have walked into a horror movie. Now, as I said, in the end it was reasonably ok and the staff - Miles in particular - were all great, but this property needs to put some work into creating a better first impression. Some renovations (apparently planned) would also help.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

BP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to metro. Gym was rather tired. Low ceiling with sharp corners...accident waiting to happen.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à dire de particulier pour un 4* bon service.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 Situation 2 stationnement 3 confort 4 bla bla bla, etc.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, good parking available, area is near the historic section of the city. Staff is helpful, good breakfast.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
la moqueta de la habitacion necesita un cambio. la cadena de WC tarda en cerrar
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Chiara

Liked: Cleanliness
L' hotel non è certamente catalogabile ad un 4 stelle. Massimo 3. La camera è carina ma il bagno è da rivedere: tenda in plastica, portarotoli traballante, non si può fare la doccia ma solo il bagno. A colazione il latte andato a male a colazione mi ha lasciato perplessa per il prezzo che si paga. Il tocco finale è stato quando ho chiesto ad una delle ragazze della reception dove potevo trovare una toilette di servizio. Ha sospirato perche non avevo capito in quanto intenta a chiaccherare con un collega. Ho visto hotel migliori.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Diaz novas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo ha sido perfecto
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima

Heel tevreden
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveller

Das Hotel ist zu hellhörig, das Personal reagierte nicht auf Mängelabstellung, Das Zimmer im Erdgeschoss hat Kellerwohnung Charakter. Im schmucklosen Frühstücksraum gab z. T. saure Milch, kalten Kaffee, fehlendes Brot,keine Croissants echt. Das Hotel ist die vier Sterne nicht wert.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
El personal muy atento y amable. Establecimiento muy limpias.
Stayed 2 nights in Oct 2019