Town of North Castle Holidays

Great hotel in excellent location for our holiday. Close to Time Square, Theatres and Restaurant Row. Brilliant time had

Excelente ubicación

The balcony we got was a view of ugly dirty rooftops with air conditioners and nothing more than that.. I would love to give this property of five star review but the fact of the matter is the picture is make the rooms look much bigger than they are. It doesn't say much about the sink being in the middle of the room and not having an actual bathroom. The beds are extremely hard and the quarters are close. For a boutique hotel with somebody who's not picky about the beds and just wants to be in Little Italy I'm sure it's fine but for us it would not work but I'm extremely grateful that they gave us a refund despite the fact that it was a non-refundable booking. I also credit Expedia and our platinum membership for that. The front desk and the management was very helpful with that and I appreciated it very much. If not for that it would have ruined our whole trip cuz I was traveling with my mother and we have specific needs. So Props to them for that.

Room wasn't ready 1.5 hours after the states check in time. The hotel is used for a lot of other purposes for such a small space so it's awkward to shimmy through someone's bat mitzvah to get up to our rooms. We heard really loud tribal drumming from tao when we were up on the 2nd floor. The best things are pretty decent sized rooms for NYC and awesome location.

This hotel is a hidden gem. Clean rooms, friendly staff, and a fantastic location. I was able to walk to most attractions. I also appreciated how quickly they responded to requests