El Reno Hotel Guide - Town Square Park hotels in El Reno, United States of America.

"New beautiful hotel. Good value. Friendly staff."

"Everything was good"

"The breakfast menu was okay. The room was kind of warm but when we turned the air conditioner on although we had to turn it down pretty low it did eventually cool off"

"Problems with booking, staff was zero help. Refused to resolve my issues. Once I arrived I understood why,the property speaks for itself."

"Rating is very misleading, this is not a “very good” hotel. Although the hotel advertises a no-smoking policy, the moment we walked into the room it smelled strongly of weed and smoke. The condition of the room was very concerning, there were burn marks on the bed sheets and curtains, and visible stains throughout. There was also an unknown brown substance on the wall, which was unsettling. Several things were broken or not functional. The refrigerator door handle was damaged, and the bathroom door would not close or lock, which made the stay feel uncomfortable and inconvenient. Overall, the room appeared unclean despite what seemed like an attempt to tidy it up. We did not feel comfortable staying and chose to leave immediately, losing money in the process. The only positive part of the experience was the front desk staff member, who was kind and provided good customer service. Unfortunately, I would not stay here again and would not recommend this property."

"Breakfast was great! Different items each day. Rooms were clean as well! Always a great stay! "

"Room was fine. Clean. The hotel needs some updating. But all in all it was fine for our one night stay."

"No see any breakfast. Bad experience with the workers "

"We did not get the rooms we booked, we had 7 people total and not enough beds, when I asked for a cot we were told there were none. There was no bedding for the pullout couches, when I asked I was given some odd and end sheets no pillows or blankets. One room had an overpowering smell of urine. It stormed and one room has a huge leak around the window and water poured in and onto the window unit causing it to quit working until it dried out. The wallpaper around a window in the hall was hanging off in sheets with mold visible. The bathroom in one room has a rusted ceiling and the hinges and catches on the door were so rusted it wouldn’t close. The lobby is clean and updated but the rooms and other facilities are terrible. Our room keys would only work for a few hours or so and quit. We had to get multiple keys over the 2 days. The exterior door on the floor level at the back wouldn’t close so anyone walking by could gain entry to the hotel without having to pass staff. The mattress on the pullout was stained and had hardly any springs. Overall, the staff were pleasant and the main lobby nice but we will never book a La Quinta again. "