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Best Western Cades Cove Inn

2.5 star property
Hotel in Townsend with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Best Western Cades Cove Inn

Reception
Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Nestled near Great Smoky Mountains National Park, Best Western Cades Cove Inn invites you to unwind with free full breakfast, a rejuvenating gym session or get work done at the business center. Connect to in-room WiFi and take advantage of convenient perks like self parking and vending machines. Guests rave about the delicious breakfast, helpful staff and perfect location.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
The current price is €80
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Microwave
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
7824 E Lamar Alexander Pkwy, Townsend, TN, 37882

What's nearby

  • Townsend Visitor Center - 3 min walk - 0.3 km
  • The Little River Railroad and Lumber Company Museum - 6 min walk - 0.5 km
  • Dark Island Swinging Bridge - 7 min walk - 0.7 km
  • Great Smoky Mountains Heritage Center - 3 min drive - 2.7 km
  • Tuckaleechee Caverns - 8 min drive - 7.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 32 min drive

Restaurants

  • ‪The Townsend Abbey - ‬7 min walk
  • ‪Peaceful Side Social - ‬9 min walk
  • ‪The Artistic Bean - ‬14 min walk
  • ‪Burgermaster Drive-in - ‬3 min drive
  • ‪The Riverstone Restaurant - ‬3 min drive

About this property

Best Western Cades Cove Inn

Hotel near Great Smoky Mountains National Park
Free full breakfast, a gym and a business centre are just a few of the amenities provided at Best Western Cades Cove Inn. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • A 24-hour front desk, smoke-free property and a vending machine
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 54 rooms include comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 36 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend

Frequently asked questions

Is Best Western Cades Cove Inn pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Cades Cove Inn?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Cades Cove Inn on 6 Nov 2025 start from €79.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Cades Cove Inn?

Self-parking is free at this property.

What time is check-in at Best Western Cades Cove Inn?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Cades Cove Inn?

Checkout is at 11 AM.

Where is Best Western Cades Cove Inn located?

Situated in Townsend, this hotel is steps from Shadows of the Past Hiking/Biking Trail and 2.2 mi (3.5 km) from Great Smoky Mountains National Park. Townsend Visitor Center and Dark Island Swinging Bridge are also within 10 minutes.

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Best Western Cades Cove Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and neat! Staff was very friendly.
Stayed 4 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean, convenient and a great staff. Will be back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff | Access to National Park | Quiet | half hour drive to Gatlinberg & Pigeon Forge
Stayed 5 nights in Oct 2025

10/10 Excellent

marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very safe
Stayed 4 nights in Oct 2025

10/10 Excellent

Linda Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome
Stayed 1 night in Oct 2025

8/10 Good

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Staff was great. Very friendly gentleman for the breakfast! Different stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Liked: Staff & service, amenities, property conditions & facilities
Rooms are always clean. Little dated but clean, staff is always friendly. We always stay here when I’m Townsend. Would recommend. Prices are always great.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Enjoyable
Stayed 1 night in Jul 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet nice people good breakfast great place to stay
Stayed 4 nights in Mar 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value

Wonderful, attentive staff. Immaculately clean. Great location near Tremont and in Townsend right on the bike path. Excellent value.
Stayed 1 night in Jul 2025

8/10 Good

Juliette

Liked: Cleanliness, staff & service
Could use some updating as far as bathrooms are concerned. Also be aware that there isn’t a coffee maker in the rooms. Other than that bed was comfortable and room was clean. Also walking distance to many restaurants.
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Location was beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best Continental breakfast I ever had
Stayed 1 night in Apr 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff,
Stayed 2 nights in May 2025

8/10 Good

Brian

Liked: Cleanliness
Nice people
Stayed 4 nights in Jun 2025

6/10 Okay

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
They charged me $40/night pet fee but their website says the fee is only $30/night. Staff wasn’t very friendly.
Stayed 3 nights in Aug 2025

6/10 Okay

steve

dissapointed the pool was closed, was suppose to have bar and rest eraunt,should of got a discount.
Stayed 4 nights in Jul 2025

10/10 Excellent

Thuy Nguyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff with clean rooms, convenient location, and easy parking. The continental breakfast had a good variety of options. We enjoyed our stay
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at this location multiple times over the years. Room was clean and comfy. Enjoyed the selection of hot breakfast items - sausage, eggs, biscuits, gravy. Staff was very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location to the National Park

The staff was efficient and friendly. The room was clean and the area quiet. The hotel is located within a few miles of the National Park's entrance and within a reasonable driving distance of Cades Cove.
Stayed 4 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Feb 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation Stay

Extra day vacation stay. Great price and location in Townsend. Will probably stay there again.
Stayed 1 night in Mar 2025

6/10 Okay

William

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We liked the convenience of being in the middle of town. The sink handle broke, the microwave broke. There is No pool!
Stayed 7 nights in Jul 2025

8/10 Good

Joe

Liked: Cleanliness
Hated to see the pool filled in. Maybe they can fix that area up for social gatherings. Fire pit and a couple of hot tubs would be nice.
Stayed 2 nights in Jun 2025