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Holiday Inn Townsville by IHG

4.0 star property
Staff at Madison Plaza Townsville stand ready to help travelers throughout their stay, with convenient amenities including luggage storage and laundry facilities

Choose dates to view prices

Located near Castle Hill, Madison Plaza Townsville welcomes travelers with attentive service and practical amenities. Guests connect using in-room WiFi, store luggage upon arrival, and access rooms via elevator. A vending machine and laundry facilities add extra convenience.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk
The current price is €86
includes taxes & fees
16 Aug - 17 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Studio Suite, 1 King Bed

A hotel room with a bed, desk, chair, and a mirror.

Executive Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

1 bedroom, desk, iron/ironing board, free WiFi

Premium Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Queen Room

Two bathroom dispensers, one green and one white, labeled 'PURE HERBS.'

Executive Queen Room

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Double Standard

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi
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About the area

Located in Townsville, Holiday Inn Townsville by IHG is connected to a shopping centre. Catholic Diocese of Townsville and Mount Stuart are notable landmarks, and the area's natural beauty can be seen at Castle Hill and Queens Gardens. Looking to enjoy an event or a match while in town? See what's going on at Townsville Entertainment & Convention Centre. Visit our Townsville travel guide
Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810

What's nearby

  • A coastal town with a curved bay, surrounded by hills and mountains.
    Castle Hill
    5 min walk - 0.5 km
  • A stadium with a white roof and a sign that reads "Queensland Country Bank Stadium."
    Queensland Country Bank Stadium
    11 min walk - 1.0 km
  • A dirt path flanked by large trees and lush greenery.
    Queens Gardens
    13 min walk - 1.1 km
  • A coastal park with palm trees, a walking path, and a view of the ocean.
    The Strand Beach
    16 min walk - 1.4 km
  • Townsville Entertainment & Convention Centre
    3 min drive - 2.2 km

Getting around

  • Townsville Station
    2 min drive
  • Townsville, QLD (TSV)
    7 min drive

Restaurants

  • McDonald's
    2 min walk
  • Cowboys Leagues Club
    3 min walk
  • Match (Grill & Bar)
    5 min walk
  • City Lane
    2 min walk
  • The TapHouse Townsville
    2 min walk

About this property

Holiday Inn Townsville by IHG

  • Upscale hotel near Townsville Entertainment & Convention Centre
  • Located close to Catholic Diocese of Townsville and Queens Gardens, Holiday Inn Townsville by IHG has plenty to offer. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • A TV in reception, a 24-hour front desk and luggage storage
    • A banquet hall, a vending machine and smoke-free property
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 93 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Mini fridges and irons/ironing boards
    • LCD TVs with premium channels and DVD players
    • Housekeeping and desks

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  • Air-conditioning
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The price is €114
includes taxes & fees
27 Aug - 28 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day.

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Is Holiday Inn Townsville by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Townsville by IHG?

As of 28 Jul 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Townsville by IHG on 16 Aug 2026 start from €86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Townsville by IHG?

This property doesn't offer parking.

What time is check-in at Holiday Inn Townsville by IHG?

Check-in start time: 2:00 PM; check-in end time: 12:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Townsville by IHG?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Townsville by IHG located?

Located in the heart of Townsville, this hotel is within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. Queens Gardens and Townsville Entertainment & Convention Centre are also within 1 mi (2 km). Townsville Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Townsville by IHG Reviews

7.2

Good

8.4

Cleanliness

7.0

Amenities

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

Reviews

Verified

10/10 Excellent

Roland

Liked: Cleanliness, amenities
Hotel is in a good location, enjoyed my stay. Room was clean definitely a place to stay close to everything
Stayed 2 nights in Jun 2026
Verified

2/10 Terrible

Jason

Disliked: Amenities, property conditions & facilities
Didn’t know about the overnight parking until after we’d arrived after driving 6 hours. Had to walk a block and a half with two kids and all our luggage just to get to the room.
Stayed 3 nights in Jun 2026