Kathmandu Hotel Guide - Hotels in Tribhuvan Intl., Kathmandu, Nepal

"Staff went above and beyond. We stayed during the protests and lock down. Even staff could not leave. They remained professional and still smiling. Connot express enough how awesome they are. "

"Great service and staff. Clean."

"Excellent hotel with helpful, friendly staff, immaculate and spacious climate controlled-rooms. Great gym for working out using machines, free weights, treadmills. Nice location for shopping and wondering around Thamel area. Arranged early check in which I really appreciated after flying from West Coast for many hours. Hotel arranged ride from airport at reasonable price. Buffet breakfast with wide assortment of foods. Restaurant portions were generous and satisfying. I’d go back here if ever in Kathmandu again. "

"From arrival, it’s clear this hotel runs on meticulous care and thoughtful design. The building is spotless—corridors gleam, common areas feel fresh—and maintenance is impeccable. Our room was a masterclass in planning: clean, comfortable, beautifully laid out, with stunning, never-tiring views of Kathmandu. Thoughtful touches—excellent lighting, practical storage, and a truly comfortable bed—made it feel like home. Dining is a highlight. Multiple on-site options deliver consistently high quality and warm service—from relaxed breakfasts to refined dinners. Rooftop spaces steal the show: a serene pool with panoramic views, a stylish sunset bar, and a well-equipped gym that actually motivates a workout. Fast, reliable internet throughout made staying connected effortless. We were there during the Gen Z protests, and this is where Mercure Kathmandu truly shone. Staff were calm, composed, and extraordinarily professional. Thoughtful safety measures—discreet yet effective—kept us reassured without ever feeling confined. They acknowledged what was happening outside while maintaining a comfortable, normal atmosphere. Communication was clear, empathy genuine, and care above expectations. While we’d love to name individuals, every team member was exceptional—from front desk and housekeeping to dining, security, and management. The seamless coordination, especially under pressure, was remarkable. We wouldn’t hesitate to recommend Mercure Kathmandu."

"Excellent service and friendly staff. Was a memorable stay."

"Every single employee of this property was very polite, helpful. I highly recommend this hotel if I can give 20 stars . I would "

"Faultless. The most beautiful stay. "

"I thought the hospitality was superior. The food was incredible! I loved everything about my stay!"

"The staff were very friendly and helpful. The restaurant was very good"