On arrival in house freezer door was open and freezer completely iced up such that door drawers don't open and door cannot be closed. Maintenance brought a bag of towels to dry up the floor myself as it defrosts.
Cafetiere lid broken and it breaks glass while trying to make coffee. Kettle breaks and has to be replaced.
No soap in bathroom dispenser
Dangerous issues....child gate at top of stairs opens when 14 month old toddler rattles it. Mirror very loose and ready to fall off bathroom wall.
Badly equipped with the following missing...large saucepan, decent cafetierre, only minature one cup cafetiere. no desert spoons, only 4 mugs one chipped. No cushions for metal patio chairs. Couches in poor condition with arms caved in.
Patio table grimy with moss and cobwebs not cleaned for weeks. Patio and garden overgrown and dirty. Cigarette butts outside front door.
Treated like outside visitors rather than as guests in hotel restaurants and lounges.