Piarco Hotel Guide - Trincity Mall hotels in Piarco, Trinidad and Tobago.

"Wish I booked elsewhere. Not sure about the overall ratings Expedia shows for this place. Check-in: Waited 10 minutes or more. Cost is unrefundable. Needed a 2nd night stay without knowing the dread. Re-entry into hotel was controlled by a button at the check-in counter but staff were hardly there. Value: Not worth it. Paid more for 2nd night. No coffee/tea, no shampoo/conditioner. Smelly towels. Uncomfortable bed, half of it was sunken. Staff: Unfriendly/uncomfortable/awkward. Cleanliness: Room was clean, toilet wasn’t, towels smelled when wet. Parking: Only 4 park spaces. Blocking in someone may be required, but only after confirming with staff. "

"Clean room. Pleasant staff. Great shuttle service to the airport. "

"Very good service, prompt and on time."

"The room was okay, the staff where reserved, unfortunately the pool didn't look clean and the front foyer needed some work. The dining room was big and spacious. I could see a wedding reception being held there. The transportation guy was great!"

"Yes.no complain.i was very comfortable.thanks so much "

"The sheets were dirty. When I opened the faucet in the shower, brown dirty water came out. The room smelled liked it just got sorayed with a generous amount of Baygon. Although the location is good it is definitely not worth it."

"Runway is a HORRIBLE run down decrepit place. The ONLY nice part is the food/ bar area and the bartender as well as the Manager were aces. Polite and service with a smile. My room had mold in and around the bathroom, the ac wasn’t working And the front desk supervisor/manager is VERY unprofessional and condescending. She needs a position out in the back somewhere because clearly she’s a… (I can’t say the word) I had my do not disturb sign. Yet someone came in and my earrings grew feet and walked out with the housekeeper. Nothing became of it because that manager danced all around and was at one point hiding from me as though she’s 6yrs old. I would. NEVER EVER stay in that run down shack. Neither would I recommend it. The front desk ladies were pleasant and professional. Also the gentleman that was at the door. They made my stay a little earlier. But that manager’s attitude is JuST as stink as the hotel. It needs a whole revamp not just the building but that manager needs to go… Actually demolish is a better choice than revamping. "

"Positives: decent size mini fridge and microwave. Both came in handy. Negatives: No table or chairs in the room or in the porch. Booked for 3 persons but there were only 2 towels (staff was very friendly and efficient in providing additional towel). Some restaurant menu items were obviously overpriced. Limited access to the pool as this is a shared facility with a swimming club that had scheduled classes most of time."

"Good"