Lobby sitting area

Reviews of Clarion Collection Hotel Kung Oscar

4 out of 5
Clarion Collection Hotel Kung Oscar
Drottninggatan 17, Trollhattan

Reviews

8.6

Excellent

Rating 10 - Excellent. 392 out of 847 reviews" "
Rating 8 - Good. 348 out of 847 reviews" "
Rating 6 - Okay. 76 out of 847 reviews" "
Rating 4 - Poor. 21 out of 847 reviews" "
Rating 2 - Terrible. 10 out of 847 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel. Friendly helpful staff

10/10 Excellent

Mikaela

Stayed 1 night in Oct 2022

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very satisfied with the hotel overall. Great location, great staff, good food and clean room/bathroom. There is some room for improvement what concerns serving meals. Since there are few tables, booking a slot for breakfast and dinner would be the best option. There was one dinner I found food but no table to sit and another dinner I found a table to sit, but no food left on the buffet (it took around 30 min to get food).
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

Jimmy

Stayed 1 night in May 2022
Response from Isabelle on 17 May 2022
Tack för din fina feedback!

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet Hotel. Stayed for 7 days with a group of 7. Breakfasts very substantial so was Evening meal. Staff very attentive and nothing was a problem. Enjoyed the 7 days there.
Stayed 7 nights in Apr 2022
Response from Receptionen on 9 May 2022
Hello John! Thank you for staying with us, hope to see you again some time. Kind regards, Reception desk.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Emelie

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trollhättan visit
Nice hotel, friendly and helpful staff and better than expected included dinner.
Stayed 2 nights in Aug 2020
Response from Marcus, Hotel Manager on 7 Oct 2020
Dear guest, Thank you for your kind words and review here on Hotels.com! We are very glad that you had such a nice stay here with us and hope that we can welcome you back in the future.

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay
Good breakfast and dinner meal included. Basic but functional room. Bathroom a little tight.
Stayed 5 nights in Oct 2019
Response from Marcus, Hotel Manager on 1 Nov 2019
Hi Thomas, Thank you for your review and your thoughts here on Hotels.com. We are always happy when are guests are happy, I hope that we can welcome you back to us soon again.

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in a nice little city
Trollhattan was a nice surprise discovery for us and the hotel was very friendly and accommodating. Good breakfast and dinner, awesome home made afternoon cake time.
Stayed 2 nights in Jul 2019
Response from Marcus, Hotel Manager on 6 Aug 2019
Dear Marcin, Thank you for your feedback and positive review here on Hotels.com! Wonderful to hear that both Trollhättan and the hotel was a pleasant surprise for you, hopefully it's not the last time you are here then! I will share your feedback and thoughts to the staff, especially about the afternoon cake so that the person responsible for making that cake will get this feedback as well. Hope that we can welcome you back in the future sometime!

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property with pleasant staff. Some rooms are quite small and a few high floor rooms require carrying luggage up/down stairs, which the staff will do if requested...
Stayed 1 night in Jul 2019
Response from Marcus, Hotel Manager on 6 Aug 2019
Dear guest, Thank you for your review and feedback here on Expedia. We are happy to hear that our staff took well care of you during your stay. We will off course do our best to help you should it be necessary with both luggage and any other request you might have, don't hesitate to ask. Welcome back soon again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Marcus, Hotel Manager on 6 Aug 2019
Dear Guest, first of all, wow, thank you for the 10 out of 10 grading here on Hotels.com. We are really happy that you had such a good stay with us. Welcome back soon again

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendously uncomfortable, avoid if possible.
A truly dreadful quality of comfort. The only thing that worked well was the lift. My room was opposite a noisy road with seemingly no noise insulation. Very hot and smelly room that needs the single window open to keep below 22 Celsius. The room was far smaller than shown on the pictures. The bed itself was smaller than advertised, the mattress support springs had completely worn away. Among the worst hotels I have visited in many years, even though it was expensive and looked good on the official pictures.
Stayed 1 night in May 2019
Response from Marcus, Hotel Manager on 28 May 2019
Hi Anonymous, Thank you for writing your thoughts after your stay with us. I am very sorry to read this as this is not anything that we recognize from previous guests. I am a little bit uncertain which room you stayed in but we have five different room types, Moderate, Single, Twin/Queen Standard, Superior or Deluxe and the beds do differ in these yes, so depending on which picture you are referring to the beds are different. I wish you all the best for the future and I sincerely hope that you don't have to be this disappointed again when making a hotel reservation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Marcus, Hotel Manager on 17 Mar 2019
Hej å du anonyme underbara gäst! Tack för ditt härliga betyg, vi hoppas vi får möjlighet att hälsa dig välkommen tillbaka snart igen!

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Stephen

Liked: Property conditions & facilities
Nice hotel for the money and food is ok but bland Car park fee is a total rip off
Stayed 13 nights in Aug 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the money. Would recommend
Stayed 17 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient for travelers. It is in the in the airport, accessible by public transportation and there are some shops & restaurants in the complex.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

colin, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional building
Right location nice and central with a great view. Staff very helpfull. Room decor realy tastefull. Dinner included also afternoon coffee and sweets - not expected.
Stayed 1 night in Aug 2017

8/10 Good

HJ, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities
Small Room
Everything was fine including free dinner. One thing is a small room that has a small bed and small toilet.

4/10 Poor

Ulf

Liked: Cleanliness, room comfort
Disliked: Staff & service
There will not be a repeat visit.
A hotel only has one chance to give a first impression. The receptionist Amanda was incredibly rude and when I pointed out to her that I thought she had a peculiar way of showing hospitality, she became even worse. Some people should not work in the service industry. I will not stay at this hotel again. There are others in Trollhättan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly recommended
I had four days here on a work visit. The hotel was quite centrally placed, the breakfasts excellent and the (free) evening meals adequate. The staff were friendly and thoughtful, the room spacious and well thought out. It was efficient without being soulless. The only difficult points were that the dining room was sometimes extremely noisy, and the car parking is limited and accessed through a narrow passageway, but these are architectural problems and trivial compared to the good points.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ally, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and decent hotel
This is a very clean hotel. Staff were very friendly. Breakfast was great. The only downside is that the bed in my single room was quite small and the mattress was not very comfortable.

6/10 Okay

Verified traveller

Liked: Staff & service

6/10 Okay

K, Poulsen

Liked: Cleanliness
Nice but not 4 stars worthy
No AC in room and safetybox not working

6/10 Okay

Antti, Skövde

Liked: Cleanliness
Bra läge, rummet var rätt okej, de kallade rummet för Deluxe Double, förövrigt ganska nonchalant bemötande, vilket var oväntat, frukosten stängde klockan tio på även under helgen, det var en ny erfarenhet mao, blev utan frukost. Om jag bokar där igen. No way.
Stayed 2 nights in Feb 2024
Response from Amanda T on 9 Mar 2024
Hejsan Antti,Tack för att ni tog er tiden att skriva en recension!Vad tråkigt att ni upplevde att ni inte blev bra bemötta, så ska det absolut inte vara! Vi tar med er kritik vidare angående frukosten och bemötandet och ber om ursäkt att det inte blev så varmt välkomnande som det ska vara. Er feedback gör oss till det bättre. Vi hoppas att ni hade en trevlig vistelse trots allt och önskar er gärna varmt välkommen tillbaka igen i framtiden! Med vänliga hälsningar,Team Kung Oscar!

10/10 Excellent

Hakan

Stayed 1 night in Feb 2024

10/10 Excellent

thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin vistelse
Fint bemötande av personal på plats och mkt god mat på buffen.
Stayed 1 night in Feb 2024
Response from Amanda T on 22 Feb 2024
Hejsan Thomas, Tack snälla för att ni tog er tiden att skriva en recension och en sån fin sådan!Er feedback gör oss till det bättre. Vi hoppas att ni hade en trevlig vistelse och önskar er gärna varmt välkomna igen i framtiden!Med vänliga hälsningar, Team Kung Oscar!

8/10 Good

Lisbeth

Stayed 1 night in Feb 2024
Response from Amanda T on 6 Feb 2024
Hejsan Lisbeth,Tack för att ni tog er tiden att skriva en recension!Vi hoppas ni hade en trevlig vistelse och önskar er gärna varmt välkomna tillbaka igen i framtiden.Med vänliga hälsningar,Team Kung Oscar!

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Amanda T on 6 Feb 2024
Hejsan Jessica,Tack för att ni tog er tiden att skriva en recension!Vi hoppas att ni hade en trevlig vistelse och önskar er gärna varmt välkomna igen i framtiden!Med vänliga hälsningar,Team Kung Oscar!

6/10 Okay

Jean

Stayed 1 night in Jan 2024
Response from Amanda T on 6 Feb 2024
Hejsan Jean,Tack snälla för att ni tog er tiden att skriva en recension!Vi hoppas att ni hade en trevlig vistelse och önskar er gärna varmt välkomna tillbaka igen i framtiden!Med vänliga hälsningar,Team Kung Oscar!

10/10 Excellent

Anne Dorthe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
På vej .....
Overnatning på vej hjem fra skiferie.
Stayed 1 night in Jan 2024
Response from Amanda T on 31 Jan 2024
Hejsan Anne Dorthe,Tack snälla för att ni tog er tiden att skriva en recension och en sån fin sådan!Vi hoppas att ni hade en trevlig vistelse hos oss och så är ni varmt välkomna tillbaka igen i framtiden!Med vänliga hälsningar,Team Kung Oscar!

10/10 Excellent

Lisbeth

Stayed 1 night in Jan 2024
Response from Amanda T on 31 Jan 2024
Hejsan Lisbeth,Tack snälla för att ni tog er tiden att skriva en recension!Vi hoppas att ni hade en trevlig vistelse hos oss och så är ni varmt välkomna tillbaka igen i framtiden!Med vänliga hälsningar,Team Kung Oscar!

10/10 Excellent

Niels Henrik

Stayed 1 night in Jan 2024
Response from Amanda T on 31 Jan 2024
Hejsan Niels Henrik,Tack snälla för att ni tog er tiden att skriva en recension!Vi hoppas att ni hade en trevlig vistelse hos oss och så är ni varmt välkomna tillbaka igen i framtiden!Med vänliga hälsningar,Team Kung Oscar!

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bästa i Trollhättan
Gammalt hotell men med mycket charm och god mat 👍
Stayed 1 night in Jan 2024
Response from Amanda T on 25 Jan 2024
Hejsan Martin,Tack snälla för att ni tog er tiden att skriva en recension och en sån fin sådan!Vi hoppas att ni hade en trevlig vistelse här hos oss och blir glada och höra att ni uppskattar maten som vi bjuder här på hotellet och våran ''hygge-style'' på hotellet. Ni är så varmt välkomna tillbaka igen i framtiden!Med vänliga hälsningar,Team Kung Oscar!

10/10 Excellent

lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Amanda T on 25 Jan 2024
Hejsan Lars,Tack snälla för att ni tog er tiden att skriva en recension!Vi hoppas att ni hade en trevlig vistelse här hos oss så önskar vi er gärna varmt välkommen tillbaka igen i framtiden!Med vänliga hälsningar,Team Kung Oscar!

10/10 Excellent

Bent Flemming

Stayed 1 night in Jan 2024
Response from Amanda T on 25 Jan 2024
Hejsan Bent,Tack snälla för att ni tog er tiden att skriva en recension!Vi hoppas att ni hade en trevlig vistelse här hos oss och var nöjda.Vi önskar er gärna varmt välkommen tillbaka igen i framtiden!Med vänliga hälsningar,Team Kung Oscar!

4/10 Poor

Håkan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok,men inget mer
Små rum, knepiga lösningar på rummen, sängen var platt som en pannkaka, när man la sig i den så sjönk man ner, ungefär som om det inte fanns en madrass i. Fick fel rum oxå, inte så kul när man anländer kvällstid
Stayed 1 night in Jan 2024
Response from Amanda T on 9 Mar 2024
Hejsan Håkan, Tack snälla för att ni tog er tiden att skriva en recension!Vi ber om ursäkt för att ni upplevde ert incheck som rörigt, så ska det absolut inte vara. Vi tar med eran kritik angående inchecket och madrassen vidare, er feedback gör oss till det bättre. Vi hoppas att ni hade en trevlig vistelse trots allt och önskar er gärna varmt välkomna tillbaka igen i framtiden!Med vänliga hälsningar, Team Kung Oscar!

10/10 Excellent

Bent Flemming

Stayed 1 night in Jan 2024
Response from Amanda T on 17 Jan 2024
Hejsan Bent,Tack för att ni tog er tiden att skriva en recension!Vi hoppas att ni ahde en trevlig vistelse här hos oss och vi önskar er gärna varmt välkomna tillbaka igen i framtiden.Med vänliga hälsningar,Team Kung Oscar!

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra service och prisvärt hotell
Bra hotell med både middagsbuffé och frukost inkluderat i priset. Bra service och mkt trevlig personal. Kan varmt rekommenderas från oss
Stayed 1 night in Jan 2024
Response from Amanda T on 17 Jan 2024
Hejsan Håkan,Tack för att ni tog er tiden att skriva en recension!Vi blir glada och höra att ni uppskattade middagen som vi bjuder på hotellet och våran service.Vi hoppas att ni hade en trevlig vistelse här hos oss och vi önskar er gärna varmt välkomna tillbaka igen i framtiden.Med vänliga hälsningar,Team Kung Oscar!

10/10 Excellent

Oli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Amanda T on 17 Jan 2024
Hejsan Oli,Tack för att ni tog er tiden att skriva en recension!Vi hoppas att ni ahde en trevlig vistelse här hos oss och vi önskar er gärna varmt välkomna tillbaka igen i framtiden.Med vänliga hälsningar,Team Kung Oscar!