Trou aux Biches Hotels

"I booked two rooms at 5pm and my booking was accepted. When we arrived at 7 we were told our room would not be ready for 2 hours. I’m not sure why I was able to book the rooms when they had not been cleaned and wouldn’t be ready for at least 2 hours. They offered a communal shower room but still not good enough. As booking had already taken our money we were stuck. They offered changing facilities. Rooms should be available from 3pm as advertised . Otherwise the hotel is dated as are the rooms. The pool areas well maintained. "

"Phenomenal hotel and great staff. All were very friendly! "

"Brilliant Villa and facilities. Our Butler Master Mustapha made the stay particularly welcoming."

"The staff were all very friendly and helpful incl cleaners, waiters, chefs, buggy drivers, crèche staff and more. They could not do enough for us and it’s the people that made the stay great. We loved the buffet food particularly the Indian food. The crèche team made a big effort to make my kids 2nd birthday very special. Beautiful beach - great for the kids. We loved it."

"The best hotel I have ever stayed at. The staff are a credit to the resort. A true 5 star hotel in every aspect ."

"Everything was 1st class. Excellent room, staff always available to make guests happy, beautiful setting and many amenities in this large resort. May not be good for someone who would like a more intimate experience."

"Great Staff and hotel"

"The room service was perfect on daily basis "

"Clean room, numerous staff, all try to help "