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Reviews of Hotel Francia

3 out of 5
Hotel Francia
Crisostomo Alvarez 487, Tucuman, Tucumán

Reviews

8.2

Very good

Rating 10 - Excellent. 61 out of 186 reviews" "
Rating 8 - Good. 81 out of 186 reviews" "
Rating 6 - Okay. 34 out of 186 reviews" "
Rating 4 - Poor. 5 out of 186 reviews" "
Rating 2 - Terrible. 5 out of 186 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Fabian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - oldie but goodie. It would be nice if they had something besides artery clogging carbohydrates at the breakfast. How about protein and fat? Bacon and eggs?
Stayed 2 nights in Nov 2018
Response from Departamento Reservas on 20 Nov 2018
Estimado Huesped: Muy buen día . Agradecemos su valoracion de nuestros servicios. Cordialmente

6/10 Okay

Verified traveller

Liked: Cleanliness
It's at the center of the city, little noisy.
Stayed 2 nights in Sep 2018
Response from Sandra Ponce - Departamento Reservas on 28 Sept 2018
Muchas gracias por compartir en Expedia su experiencia en Hotel Francia. Tal como Usted lo menciona, la Ubicación es el factor preponderante al momento de elegir un Hotel, y justamente Hotel Francia es privilegiado en ese aspecto. Esperamos poder contar con su presencia en la próxima visita a Tucumán

10/10 Excellent

Brian, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Great location! Great low price! Highly recommended!!
Stayed 5 nights in Aug 2018
Response from Sandra Ponce - Departamento Reservas on 28 Sept 2018
Muchas gracias Brian por compartir en Expedia su experiencia en Hotel Francia. Como Usted lo menciona, la Ubicación es el factor preponderante al momento de elegir un Hotel, y justamente Hotel Francia está privilegiado en ese aspecto. Agradecemos también su valoración sobre nuestros Servicios. Esperamos poder contar con su presencia en la próxima visita a Tucumán

8/10 Good

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If location counts
The Hotel Francia is in an excellent position, very, very central for both eating and shopping. It seems like Hotel Francia is prejudiced against what they call " voucher " bookings. " Voucher " includes hotel.com bookings. Result ? You will be allocated the old rooms, the noisy rooms on the first floor. You also need to argue for your " free " breakfast.
Stayed 2 nights in Jul 2017

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value For Money
This is an excellent hotel. It is only one block from the main square, Plaza Independencia, and is convenient for shops, restaurants and all the sights. The room I stayed in was a good size and very clean with a comfortable bed. There is a free minibar with water and soft drinks. The breakfast is excellent and served in a pleasant room. The staff make sure everything is well stocked. I have been touring Argentina and Uruguay and this is the best hotel I have stayed in so far, but is one of the least expensive.

8/10 Good

Monica, Miami, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice hotel!
Great little hotel in a fantastic location, two blocks away from the Government house. Make sure to get the Master Rooms and not the Standard. The standard room is like a 2 1/2 star hotel vs. the Master room is 3 1/2, with complimentary sodas and water in the fridge. I switched rooms for an extra $5.00. It's worth it. The breakfast was just ok... No biggie. I liked the coffee and croissants better near the plaza.

2/10 Terrible

John at the hotel francia tucuman, from usa traveling in tucuman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awful experience
I hated it. I made a reservation. I arrived to the hotel in the middle of the night, around 5 am, after a lengthy bus ride. They could not find my reservation. Then they charged me a early check in fee. What? According to the reservation, I had already paid for the room through 10 am. The early check in fee was the same as the amount I paid for the whole reservation. Just to be clear, I paid the early check in fee and I paid the reservation on hotels. com. After paying double the room's rate, I was allowed to sleep in a dingy room for 5 hours, then I had to check out. Let me also mention the metal bars on the windows. When I checked out I asked to speak to management, but whoever that was was unavailable. Stay here for a headache and the authentic expensive prison experience. Stay at the Gran premier instead if you like peace of mind.

8/10 Good

John, London

Liked: Cleanliness, staff & service
Tucuman stop over
not great luxury but fully functional, clean, decent continental breakfast. Location and reasonable price are main selling points

6/10 Okay

Chris, Canada

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Bad air conditioner.
Perfect breakfast. Clean room. Really broken air conditioning. Good WiFi. Good location. Bed not comfortable.

8/10 Good

Richard, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one block away from the plaza
The hotel had my reservation and check in went smoothly. My room was clean and the bed was comfortable. The room was quiet for my sleeping. The internet was easy to access and worked well. The breakfast was very good with an assortment of rolls. I needed to print out a hotel confirmation and the evening manager was very helpful. I would stay here again due to the location, the staff and the quality of the room.

8/10 Good

Jeff, USA

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Francia in San Miguel de Tucumán, Argentina
Excellent location, staff & room!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not bad
Would stay again. Location very good and helpful staff

8/10 Good

N., Texas

Liked: Cleanliness, staff & service
Close to the Historical House of Tucuman
Argentina is slowly getting ready for international tourism at the middle class level. The hotel was marked a three stars, but the building is yet to be updated to the international standards. It needs to be updated to facilitate the access for disabled or seniors, the only one elevator is small. The room was clean, the bathroom had the tiles updated, there was an air-conditioning unit in the room, no fridge, the beds were very comfortable. I was very pleased with the service, from check-in to check-out. We were requested to fill out a survey to give input regarding how can they be better. The location of the hotel is excellent, one block away from the historical house of Tucuman, and two from the main square and shopping. Tucumanians are very friendly. We felt safe walking around. We really enjoyed our stay.

8/10 Good

Jean-Francois, Quebec, QC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just alright
It is correct for a short overnignt stop, considering the very limited choices in downtown Tucuman. The staff was very courteous. Jean-Francois C.

6/10 Okay

Alejandro

Cancelaron vuelo en el dia y no fui
Stayed 2 nights in Sep 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aa
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La página anunciaba que tenía estacionamiento, y no es así. Por lo demás, todo sin novedad
Stayed 1 night in Feb 2023

10/10 Excellent

Marcela

Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bem localizado, limpo e confortável. Os únicos inconvenientes foram: estacionamento pago a 4 quadras do hotel e alguns funcionários serem antipáticos. Passamos por 5 lugares no norte da Argentina e esse foi o único em que não nos sentimos bem atendidos.
Stayed 3 nights in Jul 2022

2/10 Terrible

Patricia

Stayed 2 nights in May 2022

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención por parte del personal
Stayed 4 nights in May 2022

8/10 Good

Daniel Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Necesito Factura A
Todo bien pero no consigo que el hotel ni Hoteles.com me hagan una factura por el servicio contratado, cómo debe ser en este país
Stayed 7 nights in Jan 2022

10/10 Excellent

Luis Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels fue eficiente
Hotel Francia: Buen servicio, muy amables y atentos. Buena limpieza. Ningún problema con Hotels.
Stayed 4 nights in Sep 2021
Response from Sandra Ponce - Departamento Reservas on 27 Sept 2021
Estimado SR Antonio: Buenas tardes. Agradecemos su valoración de nuestros servicios , lo esperamos nuevamente en Su Hotel en Tucumán. Cordialmente, Departamento Reservas

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza
Stayed 2 nights in Jul 2021
Response from Sandra Ponce - Departamento Reservas on 11 Aug 2021
Muchas Gracias

8/10 Good

Veronica, Buenos Aires

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelrnte la recepcion y el personal de cafeteria. Centrico y de facil acceso
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un dia agradable
Una estadia hermosaaa la gente muy amable y el lugar muy confortable
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Muy bueno todo , limpieza, servicios en gral. Muy bueno, la verdad super recomendable.Saludos
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen trato personal de recepcion y amabilidad La ubicacion
Stayed 1 night in Sep 2019
Response from Sandra Ponce - Departamento Reservas on 2 Oct 2019
Estimado : Muy buen día . El equipo de Colaboradores de Hotel Francia agradece su valoración de nuestros servicios y lo esperamos nuevamente en Su Hotel en Tucumán. Cordialmente,

10/10 Excellent

Yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また泊まりたい。
　部屋でのWi-Fiの接続は良くない。 レセプションの人も、レストランの人も、掃除の人や雑用係の人に至るまで、みんな礼儀正しくて人懐っこい。 　自分はもしまたTucumánに来る機会があれば、また此処に泊まりたい。
Stayed 4 nights in Aug 2019
Response from Sandra Ponce - Departamento reservas on 31 Aug 2019
Estimado Yasuhiro: Muy buenas tardes. El equipo de colaboradores agradece su valoración de nuestros RRHH, Ubicación , y servicios . Lo esperamos nuevamente en Su Hotel en Tucuman. Cordialmente,

2/10 Terrible

Gilda Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PESIMA ESTADIA EN EL HOTEL FRANCIA
Pésimo, me engañaron / mintieron y me cobraron EL DOBLE de lo que hubiera pagado si tomaba la habitacion sin reservarla por la central de reservas. No vuelvo nunca mas. Ojo los incautos: son unos tramposos. Ademas pase un frio horrible porque l equipo calefactor no andaba y a nadie le importo HORRIBLE
Stayed 3 nights in Aug 2019
Response from Sandra Ponce - Responsable Departamento Reservas y on 22 Aug 2019
Estimada Sra Gilda Maria: Buen día . Gracias por compartirnos su experiencia. Lamentamos no haber estado a la altura de sus expectativas. Sobre el importe cobrado es el informado en dolares por expedia al realizar la compra y actualizado con la fluctuacion cambiaria del Dolar del día de ingreso. Las habitaciones cuentan con equipo individual frio/calor para que nuestros huéspedes regulen la temperatura según su preferencia . Esperamos nos pueda brindar una segunda oportunidad para disfrutar nuestros servicios. Cordialmente,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Sandra Ponce - Departamento Reservas on 15 Aug 2019
Estimado : Muy buen día. El equipo de Colaboradores de Hotel Francia agradece su valoracion de nuestros servicios y los espera nuevamente en Su Hotel en Tucuman. Cordialmente,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó lo servicial de todo su personal, mejoraría la diversidad de su desayuno.
Stayed 4 nights in Jul 2019
Response from Sandra Ponce - Jefe Departamentos reservas y Recep on 2 Aug 2019
Estimados : Muy buen día El equipo de Colaboradores agradece la valoración de nuestros servicios , y trabajaremos sobre la sugerencia que nos hace sobre el desayuno . Lo esperamos nuevamente en Su Hotel en Tucumán. Cordialmente,

10/10 Excellent

Luisa Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HERMOSA ESTADIA!!!!!!!!!!!!!
VIAJO MI MAMA CON UNA AMIGA.VINIERON RE CONTENTAS CON EL HOTEL Y LA ATENCION MUY BUENA!!!!!!!!!!!
Stayed 7 nights in Jul 2019
Response from Equipo de Colaboradores Hotel Francia on 1 Aug 2019
Estimada Luisa: Muy buen día . Agradecemos su comentario y enorgullece haber contribuido en la grata estadía de su madre y amiga. Su valoración de nuestros servicios y nuestros recursos humanos nos motiva en nuestro trabajo diario . Cordialmente Cordialmente

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención. El personal servicial y óptima la habitación. Para recomendar
Stayed 9 nights in Jul 2019
Response from Sandra Ponce - Departamento Reservas on 1 Aug 2019
Estimados : Muy buen día. El equipo de Colaboradores de Hotel Francia , agradece su valoración de nuestros servicios, y de nuestros RRHH . La esperamos nuevamente en Su Hotel en Tucumán. Cordialmente ,

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Sandra Ponce - Departamento Reservas on 31 Jul 2019
Estimada Margarita : Muy buen día. El equipo de Colaboradores de Hotel Francia , agradece su valoracion de nuestros servicios y la esperamos nuevamente en Su Hotel en Tucuman. Cordialmente ,

8/10 Good

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente viaje de amigas. Lo mejor del hotel .. la ubicación! A la vuelta de la casa histórica!
Stayed 3 nights in Jul 2019
Response from Sandra Ponce - Departamento Reservas on 27 Jul 2019
Estimada Claudia : Muy buenas tardes. El equipo de Colaboradores de Hotel Francia agradece su valoracion de nuestra ubicacion y servicios. Esperamos recibirlas nuevamente en Su Hotel en Tucuman. Cordialmente

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente atención del personal, buena predisposición
Stayed 5 nights in Jul 2019
Response from Sandra Ponce - Departamento Reservas on 26 Jul 2019
Estimado : Muy buen día. Agradecemos su valoracion de nuestros servicios y nuestro Equipo de colaboradores. Lo esperamos nuevamente en Su Hotel en Tucuman. Cordialmente

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faltaría q tuviera restaurante Lo demás muy buen Excelente ubicación y buenas instalaciones
Stayed 1 night in Jul 2019
Response from Sandra Ponce - Departamento Reservas on 19 Jul 2019
Estimado Huesped: Muy buen día. El equipo de Colaboradores de Hotel Francia, agradece su valoracion de nuestros Servicios y esperamos recibirlo nuevamente en su hotel en Tucuman. Cordialmente

10/10 Excellent

Noemi, Cordoba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo impecable, nada para criticar, ni aum buscando rl defecto!!!!!
Stayed 4 nights in Jun 2019
Response from Sandra Ponce - Departamento Reservas on 2 Jul 2019
Estimada Sra Noemi : Muy buen día . El equipo de colaboradores de Hotel agradece su valoracion de nuestros servicios y la esperamos nuevamente en su Hotel en Tucuman. Cordialmente,

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Sandra Ponce on 27 Jun 2019
Estimado Sr Hector: Muy buen día. Agradecemos su valoracion de nuestros servicios y lo esperamos nuevamente en Su Hotel en Tucuman. Cordialmente

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Las instalaciones son hermosas, el personal muy amable y educado, muy rico el desayuno. Altamemte recomendable
Stayed 1 night in May 2019
Response from Sandra Ponce - Departamento Reservas on 8 Jun 2019
Estimada : Muy buen día. El equipo de colaboradores agradece su valoración de nuestras instalaciones , servicios y nuestros Recursos humanos, ya que nos motiva a trabajar en la mejora continua . La esperamos nuevamente en Su Hotel en Tucuman

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado, cerca de la casa de gobierno y de la casa histórica. Habitaciones amplias, muy buen desayuno, muy buen servicio de habitación, mala calidad de internet (por lo menos en mi habitación). Muy buena atención del personal.
Stayed 2 nights in May 2019
Response from Sandra Ponce - Departamento Reservas on 11 May 2019
Estimada : Muy buen día. El equipo de colaboradores agradece su valoración de la ubicación , servicios y nuestros Recursos humanos, ya que nos motiva a trabajar en la mejora continua . La esperamos nuevamente en Shu Hotel en Tucuman.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, y excelente relación precio-calidad
Stayed 2 nights in Apr 2019
Response from Sandra Ponce - Departamento Reservas on 9 May 2019
El equipo de Colaboradores de Hotel Francia Agradece la valoracion de nuestros servicios . Cordialmente

10/10 Excellent

Hernán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía muy tranquilo y comoda ,muy buena ubicación
Stayed 2 nights in Apr 2019
Response from Sandra Ponce - Departamento Reservas on 13 Jun 2019
Estimado Hernán: Muy buen día. El equipo de Colaboradores agradece su valoración de nuestros servicios y la esperamos nuevamente en Su Hotel en Tucumán. Cordialmente

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la ubicacion y el hotel re lindo! Muy buena atención del personal
Stayed 1 night in Apr 2019
Response from Sandra Ponce - Responsable Departamento Reservas on 3 May 2019
Estimado : Muy buen día. El equipo de Colaboradores de Hotel Francia, agradece su valoración de nuestra ubicacion, servicios, y de nuestros rrhh ya que nos motivan a continuar en el camino de la mejora continua y la excelencia de nuestros servicios. Lo esperamos nuevamente en Su Hotel en Tucumán. Cordialmente,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Sandra Ponce - Departamento Reservas on 1 May 2019
El equipo de Colaboradores de Hotel Francia , agradece su valoracion de nuestros Servicios y lo esperamos nuevamente en Su Hotel en Tucuman. Cordialmente